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Search: Posts Made By: freebee
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Feb 20, 21, 6:56 pm
Replies: 644
Views: 88,286
Posted By freebee

Callback time tonight: 4 hours, 56 minutes. Way...

Callback time tonight: 4 hours, 56 minutes. Way to go to win back customers!
Dec 26, 20, 4:20 pm
Replies: 1
Views: 901
Posted By freebee

Warning: Hilton dishonors 24-hour cancellation policy

On September 18, I booked a stay at the Marco Island Hilton for late February. Hilton's cancellation policy for any future reservations booked by September 30 allowed for those reservations to be...
Oct 12, 20, 3:46 pm
Replies: 513
Views: 105,789
Posted By freebee

Why is a supposedly closed hotel showing availability

So the Hilton Times Square, whose permanent closure was announced in early September, is still showing up as available for booking starting in November through Ocrtober, 2021? What's up with that?
Jun 20, 20, 7:10 pm
Replies: 2
Views: 787
Posted By freebee

Getting the worst rebooking options due to schedule change

We all understand that the pandemic has caused airlines to shrink their schedules, but I've got to wonder why Southwest, even pre-pandemic, cannot program its computers to assign those passengers...
Replies: 14
Views: 2,017
Posted By freebee

Good news!

Pleased to report that the new HIE in Bend, South is now accepting reservations for 20,000 points per night - 5,000 less than their previous HIE property. I would like to think that my post helped...
Replies: 14
Views: 2,017
Posted By freebee

Hotel gets reflagged, reward night guests lose out

IHG notified me today that its HIE in Bend, OR has been reflagged as a Best Western, which leaves three members of my family, all booking on points for an August trip, out of luck. What really ticks...
Mar 28, 20, 5:25 am
Replies: 38
Views: 4,618
Posted By freebee

Points prices increase relative to total fare as some taxes become part of base fare

Booked a $313 Wanna Get Away Southwest fare two days ago for 20,970 points; but when I checked that same fare today it was reduced to $275 but cost same 20,970 points. Same pattern holds with...
Replies: 415
Views: 87,834
Posted By freebee

But if Marriott is extending free night...

But if Marriott is extending free night certificates earned via their Chase credit card, how can IHG blame Chase for not doing the same with theirs?
Mar 7, 20, 7:00 am
Replies: 9
Views: 1,465
Posted By freebee

I am not comparing this situation to a global...

I am not comparing this situation to a global health crisis, but when Iberia finally shows my flight as cancelled, but then 12 HOURS LATER responds to my email and states that the reservation is...
Mar 5, 20, 7:58 pm
Replies: 9
Views: 1,465
Posted By freebee

Why should it take a day or two to notify...

Why should it take a day or two to notify passengers that their flight has been cancelled? Not everyone reads the travel blog where I learned of these wholesale cancellations, and it's a fair bet...
Mar 5, 20, 3:29 pm
Replies: 9
Views: 1,465
Posted By freebee

Flight cancelled, but Iberia would still penalize me

Due to Israel's stringent coronavirus policy, Iberia and several other carriers have cancelled flights to TLV March 10-20. And while Iberia shows you cannot book flights on those days, it has yet to...
Forum: Las Vegas
Feb 19, 20, 3:27 pm
Replies: 7
Views: 1,278
Posted By freebee

Ballys, Paris, or Planet Hollywood Las Vegas?

I've stayed at each of these hotels but it was over a decade ago and I'm not sure how they've held up in terms of room renovations and service. Price differential between them isn't huge, so any...
Jan 17, 20, 1:11 pm
Replies: 7
Views: 2,740
Posted By freebee

Got the Hilton Aspire in September, never...

Got the Hilton Aspire in September, never received any letter about the credit limit reallocation. But when I look through old statements, it seems as if the two events coincided. My problem is the...
Jan 17, 20, 11:16 am
Replies: 7
Views: 2,740
Posted By freebee

AMEX reduces credit limit without notice- caveat emptor

As an 18-year loyal AMEX member who has spent hundreds of thousands of dollars on my primary card while paying in full, on time, every month, I was shocked to see a credit limit reduction from...
Oct 18, 19, 2:11 pm
Replies: 18
Views: 3,494
Posted By freebee

Getting Bonvoyed on fifth night free awards?

Just booked a five night award stay for 120,000 points, and noticed that the default setting for someone who has a free night e-certificate available is to use that certificate for the first night...
Oct 9, 19, 2:58 pm
Replies: 2
Views: 711
Posted By freebee

lengthy delays on refunds and delayed notification of flight changes

Due to changes in the flight schedule, I requested and was promised a refund two weeks ago on a MEL-ZQN flight. I was told it would take 3 to 5 business days to process. I called back a week later...
Jul 18, 19, 6:29 am
Replies: 16
Views: 3,012
Posted By freebee

Yes, I know I can call and change the...

Yes, I know I can call and change the auto-reroute as I've done in the past, re my point is that no passenger should be assigned, as you said, "the bottom of the barrel based on some algorithm that...
Jul 18, 19, 5:20 am
Replies: 16
Views: 3,012
Posted By freebee

Assigining worst possible itinerary after WN schedule change

How the heck does Southwest have the nerve to assign passengers a three-stop, 11 hour itinerary in place of a one-stop, 8 hour itinerary from BUR-LGA when other 1-stop, 8 hour itineraries on the same...
Mar 15, 19, 5:47 am
Replies: 2
Views: 762
Posted By freebee

Apparent glitch in new schedule extension

The new schedule shows both the 6:50 a.m. and 3:10 pm nonstop flights from BWI-LAX to be completely sold out on every weekday flight in October. This seems highly unlikely given that this is a brand...
Replies: 3
Views: 975
Posted By freebee

Runaround from IHG and Holiday Inn Club Vacations

IHG Rewards Club and HI Club Vacation resorts appear to operate in two separate universes, which poses a big problem when an HI Vacation Club unit is offered using IHG Rewards Night Points. Due to a...
Sep 23, 18, 3:59 pm
Replies: 591
Views: 118,046
Posted By freebee

When 10,000 SPG points equal 10,000 Marriott points

Was promised 10K SPG points by AMEX in July for renewing my SPG Business Card, and the points showed up on my August 21 statement. However, due to glitches from the merger mess, AMEX could not get...
Sep 11, 18, 7:36 pm
Replies: 23
Views: 5,460
Posted By freebee

Points from August 17 statement have still not...

Points from August 17 statement have still not posted; neither have the 30,000 points promised for renewing in late July.
Sep 5, 18, 10:17 pm
Replies: 16
Views: 2,087
Posted By freebee

Actually, the shorter flight leaves an hour...

Actually, the shorter flight leaves an hour earlier and arrives two hours earlier than my original flight; what Southwest assigned me leaves an hour and 20 minutes later and arrives two hours...
Sep 4, 18, 6:27 pm
Replies: 16
Views: 2,087
Posted By freebee

Flight cancelled 3 months out? Southwest will rebook you for worst alternative!

After Southwest cancelled my connecting flight for a December ATL-ISP itinerary (which would have included one stop and a plane change at BWI), they rebooked me for a two-stop ATL-IND-BWI-ISP...
Aug 22, 18, 7:49 pm
Replies: 56
Views: 9,254
Posted By freebee

SPG Amex points missing

My SPG Amex statement closed 8/17, and here it is 5 days later and the points earned have neither been credited to my SPG account nor to my Marriott account. Devaluation was bad enough but this just...
Showing results 1 to 25 of 300
 

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