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Search: Posts Made By: MisterBill
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Yesterday, 12:11 pm
Replies: 300
Views: 35,356
Posted By MisterBill

Same situation I have with Singapore Air. I had...

Same situation I have with Singapore Air. I had sent a note to an Expedia exec (I mentioned that I was considering it in an earlier post) and got a response back claiming that they had spoke to the...
Yesterday, 9:48 am
Replies: 475
Views: 150,895
Posted By MisterBill

I managed to cash out most of mine on the $1500...

I managed to cash out most of mine on the $1500 worth of groceries and other products purchased at grocery stores that I bought in June. I've also been using the card for restaurants even though I...
Aug 6, 20, 8:36 am
Replies: 109
Views: 16,964
Posted By MisterBill

So, I still have not received a refund for my...

So, I still have not received a refund for my JFK-SIN ticket at the end of February. Chase claimed in an email to me (after I escalated to an Expedia exec whose email I found online) that they had...
Aug 6, 20, 8:27 am
Replies: 475
Views: 150,895
Posted By MisterBill

I did not get a credit on my July statement. My...

I did not get a credit on my July statement. My August statement closes next week so hopefully I'll get something then.


Putting groceries on the CSR card now isn't that great of a deal since...
Aug 5, 20, 8:54 pm
Replies: 475
Views: 150,895
Posted By MisterBill

I'm not sure that anyone has figured out when the...

I'm not sure that anyone has figured out when the credit hits but it's certainly not within a week.
Jul 26, 20, 8:58 pm
Replies: 475
Views: 150,895
Posted By MisterBill

I'd be shocked if it was credited as a result of...

I'd be shocked if it was credited as a result of a charge that hasn't even posted.

BTW it just popped up for me as well. Here is the fine print

Premium Rewards Statement Credit Offer with...
Jul 23, 20, 8:16 am
Replies: 475
Views: 150,895
Posted By MisterBill

They announced it a few weeks ago. Not sure why...

They announced it a few weeks ago. Not sure why it never made it to this thread.


I'd be surprised if it wasn't being offered to everyone.
Jul 21, 20, 1:11 am
Replies: 116
Views: 15,506
Posted By MisterBill

Thanks. I actually have been in contact with SQ...

Thanks. I actually have been in contact with SQ and their last email was that they were forwarding my note to a different group and they were going to reach out to my agent, but I had not heard back...
Jul 20, 20, 10:26 pm
Replies: 116
Views: 15,506
Posted By MisterBill

sorry, double post.

sorry, double post.
Jul 20, 20, 10:13 pm
Replies: 116
Views: 15,506
Posted By MisterBill

So I emailed an executive at Expedia whose email...

So I emailed an executive at Expedia whose email I found online about my cancellation request and just got this response saying that Singapore Air claimed I did not qualify for a refund because my...
Jul 17, 20, 11:16 pm
Replies: 300
Views: 35,356
Posted By MisterBill

From whose CS? Chase or Aeroflot?

From whose CS? Chase or Aeroflot?
Jul 15, 20, 8:50 am
Replies: 300
Views: 35,356
Posted By MisterBill

Thanks for merging it into this thread, which I...

Thanks for merging it into this thread, which I had not noticed. I see that someone else has the exact same problem with Eithad, so this is likely not an isolated case. I've already been posting in...
Jul 15, 20, 12:40 am
Replies: 300
Views: 35,356
Posted By MisterBill

How to escalate problem with Chase/Expedia?

Is there any good way (preferably via email) to get the attention of someone senior at Chase/Expedia Travel? I've been trying to get a refund on a Singapore Air ticket for months. Because I bought...
Jul 15, 20, 12:22 am
Replies: 116
Views: 15,506
Posted By MisterBill

Since it's been over a month since I received the...

Since it's been over a month since I received the notice from SQ that I was entitled to a refund and spoke to Chase/Expedia, I decided to write to the SQ US Reservations people who I had previously...
Jun 25, 20, 10:40 pm
Replies: 116
Views: 15,506
Posted By MisterBill

It would just be nice to have them respond to...

It would just be nice to have them respond to Chase acknowledging the request (and for Chase to then respond to me), even if it takes another few weeks to receive the refund. This whole thing has...
Jun 22, 20, 9:34 am
Replies: 116
Views: 15,506
Posted By MisterBill

Any data points on how long it is taking them to...

Any data points on how long it is taking them to respond to travel agent cancellation requests? I had a flight at the end of February that I booked thru Chase/Expedia. I did not take the flight and...
Jun 18, 20, 9:20 pm
Replies: 109
Views: 16,964
Posted By MisterBill

So I haven't heard back from Chase/Expedia yet...

So I haven't heard back from Chase/Expedia yet (not a surprise, I suppose based on my past experiences). I guess I'm going to have to call them and see if they heard back from SQ. Presumably the...
May 31, 20, 9:56 am
Replies: 109
Views: 16,964
Posted By MisterBill

They sent me the email and I had a non-refundable...

They sent me the email and I had a non-refundable ticket and was a no-show for my flight in February. If they come back and say that I do not qualify, I will NOT be happy since there is nothing in...
May 30, 20, 7:24 pm
Replies: 259
Views: 114,251
Posted By MisterBill

No, that went away when they changed the program...

No, that went away when they changed the program last year. You used to get the bonus when you cashed out, so the sign-up bonus got the multiplier. It's now applied when earned.

Ironically, I had...
May 29, 20, 4:35 pm
Replies: 109
Views: 16,964
Posted By MisterBill

New policy change 5/29

They've updated their policy now so that "tickets issued on or before 15 March 2020 for travel between 24 January to 31 July 2020" qualify for a refund or future credit with bonus.

I was supposed...
May 29, 20, 3:06 pm
Replies: 299
Views: 66,859
Posted By MisterBill

Update -- of course this wasn't going to be easy....

Update -- of course this wasn't going to be easy. Spoke to Chase, their system didn't see the reservation anymore because it's so old. Long story short I asked to speak to a supervisor who emailed SQ...
May 29, 20, 2:07 pm
Replies: 299
Views: 66,859
Posted By MisterBill

So I never resolved my issue with not getting a...

So I never resolved my issue with not getting a refund or any agreement for a future ticket for my one way flight from JFK to Singapore on February 25th (I cancelled my cruise and was a no-show for...
Apr 24, 20, 8:34 am
Replies: 70
Views: 6,542
Posted By MisterBill

Best - over a decade ago we went on a Hawaii...

Best - over a decade ago we went on a Hawaii cruise with our then teenage kids, I had a car rented from Hertz in each port since I had a great rate with my corporate discount (under $40 a day with...
Mar 10, 20, 8:18 pm
Replies: 8
Views: 1,327
Posted By MisterBill

Glad you got this resolved. I had an SQ flight...

Glad you got this resolved. I had an SQ flight that I was supposed to be on a couple of weeks ago that I skipped because my cruises were cancelled and I had no need (or desire) to travel to Singapore...
Mar 9, 20, 9:41 am
Replies: 259
Views: 114,251
Posted By MisterBill

Not that surprising, at least for me. That it...

Not that surprising, at least for me. That it didn't count as online was more surprising (but I did not realize there was an exclusion for insurance at the time I tried it).
Showing results 1 to 25 of 418
 

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