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Apr 22, 20, 12:42 pm
Replies: 1,118
Views: 119,023
Posted By pdx1M

I actually think there is a much bigger issue at...

I actually think there is a much bigger issue at work here in that the airlines collectively, and UA specifically, have looked at their loyalty programs over the past decade and decided they didn't...
Jan 22, 20, 11:21 am
Replies: 139
Views: 53,556
Posted By pdx1M

Thumbs up Thanks for that terrific post

Superb and really well written post. Really appreciate the time you took to write it up and the engaging way in which you wrote it.
Dec 27, 19, 7:57 pm
Replies: 37
Views: 11,250
Posted By pdx1M

I just had a very similar incident where a...

I just had a very similar incident where a Canadian collection outfit emailed me a claim for damages for a recent Hertz rental. Interestingly they had the RA number for a recent rental correct. The...
Nov 25, 19, 5:43 pm
Replies: 368
Views: 144,310
Posted By pdx1M

The no guest if not on UA is really pretty...

The no guest if not on UA is really pretty ridiculous. The entire point of having a membership is to be able to have a place to sit and potentially talk. If you are traveling with a colleague and...
Oct 30, 19, 7:08 pm
Replies: 1,385
Views: 407,970
Posted By pdx1M

Should be 280 based on what they have done in the...

Should be 280 based on what they have done in the past system. 2 RPUs(40) plus 6GPUs(240) for 280.
Oct 19, 19, 2:21 pm
Replies: 1,118
Views: 119,023
Posted By pdx1M

It is a silly change no matter how you look at...

It is a silly change no matter how you look at it. Percentage of daily club visits at any club by lifetime members = tiny. There just aren't that many LT members. Percentage of visits by LT...
Feb 9, 19, 12:14 pm
Replies: 26
Views: 2,568
Posted By pdx1M

I found the comment about the "sickiness" of...

I found the comment about the "sickiness" of going first to the Alaska website interesting because I am a great example of the cost of not understanding that. I was highly loyal UA flier (and as a...
Dec 11, 18, 10:15 pm
Replies: 21
Views: 1,421
Posted By pdx1M

Just remember that on every flight 2 of the most...

Just remember that on every flight 2 of the most knowledgeable experts on that flight are sitting up in the cockpit. Moreover, they spend more time in the air in those aircraft than virtually any...
Nov 22, 18, 11:26 am
Replies: 1,118
Views: 119,023
Posted By pdx1M

LT Red Carpet Club membership was for years a...

LT Red Carpet Club membership was for years a benefit of making 2 million miles with the old pre-merger program.
Nov 5, 18, 3:37 pm
Replies: 368
Views: 144,310
Posted By pdx1M

Another thing that I don't get - most of the...

Another thing that I don't get - most of the crowding issues really tend to be at hub clubs. And those clubs are not going to be seeing many OAL visitors because at the hubs the clubs aren't...
Nov 4, 18, 1:33 pm
Replies: 20
Views: 1,634
Posted By pdx1M

Just one heads up - be sure that the PDX-SEA leg...

Just one heads up - be sure that the PDX-SEA leg is actually in a jet with a F cabin. If it is in a Q (which most of those flights still are) then you will need to look closely at what fare class...
Oct 30, 18, 11:14 am
Replies: 569
Views: 51,288
Posted By pdx1M

What these companies don't seem to realize is...

What these companies don't seem to realize is that possibly worse than the immediate annoyance of IT issues around booking and benefits is the long term behavior change that it causes in some of...
Oct 1, 18, 3:13 pm
Replies: 2,174
Views: 181,606
Posted By pdx1M

When I see a coach passenger dump a bag in 1st...

When I see a coach passenger dump a bag in 1st while there are still open F seats I make a mental note and if an F passenger winds up with no space I inform the FA. There is no excuse for this kind...
Sep 28, 18, 10:25 am
Replies: 2,174
Views: 181,606
Posted By pdx1M

Talking Arg no! Have as many groups as you want but only...

Arg no! Have as many groups as you want but only 2 lines. It is the lines that cause the crowding by encouraging people to - surprise - line up. PMUA had 2 lines. Red Carpet and other. I agree F...
Sep 21, 18, 12:44 am
Replies: 2,174
Views: 181,606
Posted By pdx1M

I think there is a lot of talking past each other...

I think there is a lot of talking past each other going on in this thread. I don't see any issue with UA boarding GS/1K ahead of non-status F. However, they have (potentially) put paid F behind...
Sep 19, 18, 10:50 am
Replies: 2,174
Views: 181,606
Posted By pdx1M

I've pointed out for years in these discussions...

I've pointed out for years in these discussions that what most people miss is the psychology of the system. If you create physical lines with signs that say "group 3 here" then people will get in...
Sep 17, 18, 10:55 pm
Replies: 2,174
Views: 181,606
Posted By pdx1M

Strangely, this change may actually ultimately...

Strangely, this change may actually ultimately help the "no time for GS" in the announcement sequence. There are enough 1Ks that the agents will pretty quickly discover that they need to wait or...
Sep 17, 18, 6:44 pm
Replies: 2,174
Views: 181,606
Posted By pdx1M

Realistically what matter (leaving aside notions...

Realistically what matter (leaving aside notions of personal status) is bin space. Even for F passengers who want a PDB the reality is that most of the plane is going to board behind them. As to...
Aug 24, 18, 7:41 pm
Replies: 163
Views: 20,804
Posted By pdx1M

I certainly wouldn't reject them out of spite. ...

I certainly wouldn't reject them out of spite. For me it is a value/effort deal. Using MAGC meant not getting my bed made, having to remember to check for out of soap etc., maybe not getting water...
Aug 1, 18, 10:45 am
Replies: 2,455
Views: 321,572
Posted By pdx1M

Could not agree more. Reality probably is that a...

Could not agree more. Reality probably is that a lot of corner cases will get "solved" by how someone writes some code in the new tracking system. I would bet a lot that reality also is that there...
Jul 31, 18, 8:58 pm
Replies: 203
Views: 25,158
Posted By pdx1M

One more time - you are acting like there is one...

One more time - you are acting like there is one person at the front desk who answered the call to make the reservation and that they would have remembered the OP or whoever was at question. You call...
Jul 30, 18, 8:48 pm
Replies: 203
Views: 25,158
Posted By pdx1M

You should definitely book in any manner that you...

You should definitely book in any manner that you prefer. But you should also understand how the system works. The point of the booking system isn't to give the chain central pricing control. For...
Jul 29, 18, 2:42 pm
Replies: 203
Views: 25,158
Posted By pdx1M

Data management 101 says that there can only be...

Data management 101 says that there can only be one base source for any piece of data. For a reservation system that is the underlying reservation database. There are lots of ways to make an entry...
Jul 16, 18, 9:29 am
Replies: 139
Views: 53,556
Posted By pdx1M

For what it's worth whenever I have found ch9 to...

For what it's worth whenever I have found ch9 to be carrying the intercom audio as well as ATC I have quietly told a FA to inform the captain. I think this is just polite. The intercom may...
Jun 19, 18, 8:53 pm
Replies: 2,455
Views: 321,572
Posted By pdx1M

Sheesh! All the precedents (like when one became...

Sheesh! All the precedents (like when one became LTP in SPG) have been based on the time of qualification. It boggles my mind how many folks seem to have trouble with the concept of "number of...
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