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Search: Posts Made By: jkoul
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Dec 8, 12, 8:04 pm
Replies: 124
Views: 18,124
Posted By jkoul

Received yesterday a cheque in the mail for...

Received yesterday a cheque in the mail for compensation for a 4 hour delay flight with a letter from BA! :)
Jun 6, 12, 1:53 am
Replies: 25
Views: 1,981
Posted By jkoul

Just got this reply from BA: Thank you for...

Just got this reply from BA:

Thank you for writing to us about the missing Avios points and Tier Points from your recent flight with bmi.

Work is currently being carried out to enable you to...
Jun 5, 12, 9:38 am
Replies: 25
Views: 1,981
Posted By jkoul

So do we claim them as missing, one month after...

So do we claim them as missing, one month after the respective flights?
Jun 4, 12, 9:33 pm
Replies: 25
Views: 1,981
Posted By jkoul

Has anyone had TP/Avios posted yet for their BD...

Has anyone had TP/Avios posted yet for their BD flights?
Replies: 2
Views: 607
Posted By jkoul

Upgrading award flight help

Your kind suggestions will be much appreciated for this situation:

I have an award reservation with SQ in C and now I can find availability in both SQ and LH in F class, however, my flight is in a...
Nov 20, 08, 2:48 pm
Replies: 2
Views: 815
Posted By jkoul

You have PM!

You have PM!
Replies: 400
Views: 42,654
Posted By jkoul

This might be interesting to understand how LH...

This might be interesting to understand how LH works, though to be honest, it has actually confused me even more:

"We review the average Kerosine Rotterdam price of the nearest three months in...
Oct 14, 08, 8:20 am
Replies: 58
Views: 6,871
Posted By jkoul

LOL :p

LOL :p
Oct 14, 08, 5:45 am
Replies: 58
Views: 6,871
Posted By jkoul

Thanks for posting!

Thanks for posting!
Jun 12, 08, 6:33 am
Replies: 59
Views: 6,182
Posted By jkoul

Same problem here. For some reason I get an error...

Same problem here. For some reason I get an error message or a blank page when using Internet Explorer, but no problem when using Firefox.
Replies: 11
Views: 998
Posted By jkoul

Update: They weren't finally able to repair or...

Update: They weren't finally able to repair or replace my suitcase before my next trip. Nevertheless they sent someone to my house to collect the original purchase receipt and I was told that a new...
Replies: 11
Views: 998
Posted By jkoul

Decided to phone LH about this and was told that...

Decided to phone LH about this and was told that they would try and repair or replace my suitcase within the next 48 hours so I don't need to buy a new one. That would be impressive to say the least...
Replies: 11
Views: 998
Posted By jkoul

Thanks! That's what I thought I'd do.

Thanks! That's what I thought I'd do.
Replies: 11
Views: 998
Posted By jkoul

It is a hard shell suitcase that has been cracked...

It is a hard shell suitcase that has been cracked all the way around the top, so I really don't think it can be repaired. Anyway, I have no doubt LH will do it's best to have it sent back to me...
Replies: 11
Views: 998
Posted By jkoul

Advice re: damaged luggage

Any suggestions please feel free to post.

I just got back from a flight with LH and my checked-in suitcase was broken. I reported the damage immediately and got a Damage Report. A few hours later...
Jan 21, 08, 3:16 pm
Replies: 591
Views: 92,295
Posted By jkoul

I'm using Opera as well, but no such bug here.

I'm using Opera as well, but no such bug here.
Replies: 42
Views: 2,260
Posted By jkoul

True! I trust nevertheless that Michelle's reply...

True! I trust nevertheless that Michelle's reply is official enough; plus I don't think LH would ever agree to refund any amount of money if my request wasn't correct. And that has happened thanks to...
Replies: 42
Views: 2,260
Posted By jkoul

Yawn! Did you not read the previous posts? LH has...

Yawn! Did you not read the previous posts? LH has confirmed that it's exactly the opposite of what you suggest :confused:
Replies: 42
Views: 2,260
Posted By jkoul

I thought there was something terribly wrong...

I thought there was something terribly wrong going on; LH is never that bad :p
Replies: 42
Views: 2,260
Posted By jkoul

Needless to say that "taxes and fees" are also...

Needless to say that "taxes and fees" are also much cheaper when booking in the US rather than in the EU. For example I saved just over 80 EUR by booking my award reservation in Greece and ticketing...
Replies: 42
Views: 2,260
Posted By jkoul

Here is the email I got from Michelle: Dear...

Here is the email I got from Michelle:

Dear Mr. XXX,

I did confirm that according to your ticket conditions the change fee is USD40 or local equivalent, not EUR40. Additionally the US office...
Replies: 42
Views: 2,260
Posted By jkoul

Update: Michelle just got back to me, after...

Update: Michelle just got back to me, after bringing this matter to her attention.

The US call center should have accepted my request to change the originally booked flight to an earlier one, as...
Replies: 1,598
Views: 371,614
Posted By jkoul

Miles en-Route

Miles en-Route offer for Greek Miles & More credit card holders:

Fly from/to Greece and to/from Germany or Switzerland and earn 2,000 award miles per return economy class flight and 4,000 award...
Showing results 1 to 25 of 357
 

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