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Search: Posts Made By: drsan
Showing results 1 to 25 of 382
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Jan 31, 10, 9:26 am
Replies: 31
Views: 3,031
Posted By drsan

Ren for sure

At the ATL FSM now, they are not honoring the Plat guarantee and will not issue the $100 due. #FAIL

Never again - it's Ren for me from now on.
Jan 31, 10, 9:19 am
Replies: 71
Views: 17,399
Posted By drsan

RI Colorado Springs North (Interquest)

Offer Mon-Weds. No Thurs. Had nice BBQ (pulled pork), burgers, dogs, etc. on Weds. Actually pretty good. VERY friendly staff at this property, especially Kristine. As RIs go, this is one of the...
Dec 31, 09, 8:29 am
Replies: 26
Views: 2,844
Posted By drsan

Concur with most posters here...the Ren is the...

Concur with most posters here...the Ren is the better choice, but not by much, especially compared to the upgrades at the FSM. I'd say take the Ren, but if you can get a significantly better rate at...
Dec 31, 09, 6:05 am
Replies: 1,209
Views: 199,695
Posted By drsan

This is perhaps the best find in Chicago. Stayed...

This is perhaps the best find in Chicago. Stayed there a few weeks ago, superb property, great updates, location, and (best of all) PRICE. Simply the best value in downtown Chicago.
Sep 20, 09, 4:34 am
Replies: 33
Views: 2,344
Posted By drsan

First, ditto on the NW outstation crew - by far...

First, ditto on the NW outstation crew - by far the best at any outstation in the system. Second, the A319 - they have done this before, in fact the early bird was a 319 for a little while, then...
Sep 3, 09, 7:57 am
Replies: 33
Views: 2,344
Posted By drsan

Breath of fresh air is right. I just saw the WN...

Breath of fresh air is right. I just saw the WN announcement and was delighted. I was hoping the next route that WN opened up ex-MSP was STL, and it happened.

Delta, sorry, this is going to...
Sep 1, 09, 9:15 am
Replies: 40
Views: 3,330
Posted By drsan

Simpler is better...ask any ex-TW FFer and you...

Simpler is better...ask any ex-TW FFer and you will get the same characterization.



AA started cutting back quickly after the purchase; routes/network are one thing, service cutbacks and...
Aug 31, 09, 6:51 am
Replies: 63
Views: 4,562
Posted By drsan

The above explanation is the entire rationale for...

The above explanation is the entire rationale for FF programs. Give away goods & services to the most frequent fliers (e.g. upgrades) in return for brand loyalty and a continued revenue stream.
...
Aug 31, 09, 6:42 am
Replies: 24
Views: 2,364
Posted By drsan

I have to ask...why can't the agents access each...

I have to ask...why can't the agents access each others' systems?

Is this a DL management decision, or (just) a lack of training? The way you worded your post, azj, it sounds like the...
Aug 31, 09, 6:35 am
Replies: 22
Views: 1,745
Posted By drsan

Ironic? Hardly. It is part of the business...

Ironic? Hardly. It is part of the business plan. Limit the access to information via the free vehicle (internet/website) thus steering pax to the services available only via phone or in person,...
Aug 31, 09, 6:27 am
Replies: 40
Views: 3,330
Posted By drsan

You are correct, but this is DL. AA did the same...

You are correct, but this is DL. AA did the same thing to STL; there were certainly plenty of planes and people to go around when they acquired TW. AA, however, did indeed kill a hub, mostly to...
Aug 28, 09, 4:27 am
Replies: 63
Views: 4,562
Posted By drsan

The essence of sales is to place the perceived...

The essence of sales is to place the perceived need for a good or service in the mind of the consumer, and then sell it to them at a profit.

NW did this in Asia for decades. To imply (as above)...
Aug 28, 09, 4:06 am
Replies: 63
Views: 4,562
Posted By drsan

Excellent post. Excellent. Over a year ago,...

Excellent post. Excellent.

Over a year ago, when the takeover was first starting, some of us opined that one of the worst business outcomes would transpire in Asia, that DL management didn't...
Aug 26, 09, 6:34 am
Replies: 19
Views: 1,830
Posted By drsan

+1. Many others, too. I have moved on to WN for...

+1. Many others, too. I have moved on to WN for the majority of my domestic segments and haven't been disappointed in the least. Their FF program is much better/easier than DL's, amongst other...
Aug 26, 09, 6:29 am
Replies: 11
Views: 895
Posted By drsan

I hope this little story insures that everyone...

I hope this little story insures that everyone reading this now understands how bad Delta is at JFK. The pilot's comment is spot on.

This is no way to run the world's largest airline. Also,...
Aug 26, 09, 6:19 am
Replies: 34
Views: 2,424
Posted By drsan

I see lots of people turning them down, these...

I see lots of people turning them down, these days. I usually turn down the "entree" but will take salad/fruit/etc, known as the 'setup'.

Back in the day, airports had lousy food and airliners...
Aug 24, 09, 5:10 am
Replies: 26
Views: 1,795
Posted By drsan

Are you suggesting that all parties involved did...

Are you suggesting that all parties involved did the right thing by not allowing the passengers to disembark?
Aug 24, 09, 4:54 am
Replies: 77
Views: 3,997
Posted By drsan

I respectfully disagree. Consider Savannah, GA,...

I respectfully disagree. Consider Savannah, GA, population approximately 120,000. Duluth is approximately 90,000. A bit smaller, but certainly in the same neighborhood - call it 100,000.

DL has...
Aug 23, 09, 8:01 am
Replies: 77
Views: 3,997
Posted By drsan

Except WN. I agree, it will be...

Except WN.



I agree, it will be difficult for legacies to continue in a deregulated environment. Whose fault is it that market prices are low? Do you blame the consumers here as well,...
Aug 23, 09, 7:24 am
Replies: 26
Views: 1,795
Posted By drsan

Really? That was not reported in the news...

Really? That was not reported in the news stories. Interesting. So it seems that the NW pilot arranged for his/her pax to unload onto a bus, no doubt using the NW/Mesaba relationship as a lever...
Aug 23, 09, 7:20 am
Replies: 24
Views: 2,182
Posted By drsan

+1 on the fares. When the industry was...

+1 on the fares. When the industry was regulated, there was little or no problem. I personally would have no issue with paying $10-20 more a segment IF the carrier was transparent to the pax on...
Aug 22, 09, 8:47 am
Replies: 24
Views: 2,182
Posted By drsan

As if no other airline tries to do the same. ...

As if no other airline tries to do the same.

http://www.cnn.com/2008/TRAVEL/08/14/american.airlines.faa/index.html?iref=newssearch

After 30+ years of flying commercial, I believe every US-based...
Aug 22, 09, 8:18 am
Replies: 77
Views: 3,997
Posted By drsan

azj, yes, economics is the reason. But whose...

azj, yes, economics is the reason. But whose economics? The downsizing of a/c to stations like DLH is purely an airline management decision. It has nothing to do with the economic situation of the...
Aug 17, 09, 6:07 am
Replies: 42
Views: 3,917
Posted By drsan

Actually, they do. The NW sub owns the...

Actually, they do. The NW sub owns the certificate, but DL owns NW. There is no operation today, certificate regardless, that DL does not control. If DL chose to substitute a/c, for example, they...
Aug 17, 09, 5:52 am
Replies: 48
Views: 8,617
Posted By drsan

Wording is important. They said "all account...

Wording is important. They said "all account data" but did not specify _which_ account. They assume everyone will merge WP miles into a DL account, which many have done but surely not everyone.
...
Showing results 1 to 25 of 382
 

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