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Search: Posts Made By: RobotsRock
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Dec 29, 19, 1:23 pm
Replies: 163
Views: 49,797
Posted By RobotsRock

I created a separate thread because in my case it...

I created a separate thread because in my case it was labeled as a "Local Fee" which then ended up being charged as the "Destination Amenity Fee", which is a bit different than just solely being...
Dec 27, 19, 2:47 pm
Replies: 163
Views: 49,797
Posted By RobotsRock

Westin San Diego Gaslamp Quarter "Daily Local Fee" Charged as DESTINATION AMENITY FEE

I stayed at the Westin San Diego Gaslamp Quarter hotel a few weeks ago on business. At time of booking, a "Daily local fee" of $25/night was clearly specified on the Marriott website and on my...
Jan 18, 19, 6:58 pm
Replies: 1,094
Views: 197,451
Posted By RobotsRock

Was getting the oops message the last few days....

Was getting the oops message the last few days. Was able to select both 50-night and 75-night selections right now without issue.
Nov 11, 18, 12:09 am
Replies: 36
Views: 5,216
Posted By RobotsRock

For the record, United responded to my detailed...

For the record, United responded to my detailed complaint within 24 hours with a voicemail message. Got a genuine apology, that what occurred shouldn't have happened and was clearly documented, that...
Nov 3, 18, 12:41 pm
Replies: 36
Views: 5,216
Posted By RobotsRock

Couple of clarifying details: -I did not find...

Couple of clarifying details:
-I did not find out I was un-checked until I tried to scan my boarding pass multiple times at the gate at SFO, and the sequence number from the boarding pass was not...
Nov 2, 18, 10:58 pm
Replies: 36
Views: 5,216
Posted By RobotsRock

Un-Checked In; Seat Forefeited; Downgraded from Economy Plus

TL;DR: Was estimated to miss connection, but made it. Boarding pass didn't work after running to gate on-time; Was told I was no longer checked in for my flight and my economy plus seat had been...
Apr 26, 18, 4:26 pm
Replies: 1,441
Views: 412,014
Posted By RobotsRock

Worked for lyft for me today at 1.5x. It's...

Worked for lyft for me today at 1.5x. It's awesome to be able to redeem for uber/lyft and keep my reward balance low in case of an arbitrary shutdown for buying a few gift cards when on sale without...
Apr 10, 18, 7:26 pm
Replies: 1,441
Views: 412,014
Posted By RobotsRock

I ended up contacting them and was told they're...

I ended up contacting them and was told they're working on fixing it and ensured me that all of those missed points would be credited eventually. At least it's not completely dead.
Mar 31, 18, 8:11 pm
Replies: 1,441
Views: 412,014
Posted By RobotsRock

I audit my reward points earned when I receive my...

I audit my reward points earned when I receive my US Bank statement by mail. I noticed today the mobile payments category reward points didn't add up for the first time. After doing the math, I...
Mar 19, 18, 9:35 pm
Replies: 89
Views: 20,726
Posted By RobotsRock

Appreciate the reply. All my regional flights are...

Appreciate the reply. All my regional flights are operated by Expressjet and not Commutair, but possible it's similar. The flight attendants couldn't care less if passengers brought 2 items into the...
Mar 19, 18, 9:05 pm
Replies: 89
Views: 20,726
Posted By RobotsRock

Limit of 1 item onboard an ERJ 145 at EWR

I've been flying a regional route to and from EWR for months on an ERJ145. Today morning, prior to boarding, the gate agent stated he would only allow 1 item per passenger in the cabin, with the...
Jan 27, 18, 1:39 pm
Replies: 680
Views: 380,130
Posted By RobotsRock

Wrote to the 1k desk about my frustration and got...

Wrote to the 1k desk about my frustration and got a response saying ETC's only apply to 'published' fares as an excuse - this is not stated in the terms. They didn't care that the refund ETC itself...
Jan 25, 18, 8:03 pm
Replies: 680
Views: 380,130
Posted By RobotsRock

Payment method doesn't matter for reimbursement....

Payment method doesn't matter for reimbursement. The United website does not give an ETC payment option when booking a corporate fare, despite the ETC terms not excluding this. I would have no...
Jan 25, 18, 6:41 pm
Replies: 680
Views: 380,130
Posted By RobotsRock

Having a horrible experience trying to use an ETC...

Having a horrible experience trying to use an ETC today as a 1K on a corporate ticket.

In the past, I've used mine up by booking through United.com directly at our corporate rate and then calling...
Dec 28, 17, 8:50 am
Replies: 1,441
Views: 412,014
Posted By RobotsRock

Well I got it at the gate anyway since I had the...

Well I got it at the gate anyway since I had the booklet and read through it while waiting. Would have been easier with a PDF.

It was United. Posted about the delay on the UA thread:...
Dec 26, 17, 9:32 pm
Replies: 1,441
Views: 412,014
Posted By RobotsRock

Anyone have the PDF link to the Guide to...

Anyone have the PDF link to the Guide to Benefits? Tired of carrying around the physical booklet to read requirements instead of having an electronic version I can easily reference when incidents...
Dec 26, 17, 9:07 pm
Replies: 806
Views: 140,816
Posted By RobotsRock

Thanks all for your input. To be clear the next...

Thanks all for your input. To be clear the next flight alternative was an hour earlier than the updated delayed departure time for our flight, so the gate agent advised it probably wasn't worth...
Dec 25, 17, 10:33 pm
Replies: 257
Views: 16,537
Posted By RobotsRock

54,147 PQM in 2017 Premier Gold. Will drop from...

54,147 PQM in 2017
Premier Gold. Will drop from current status of 1k
Dec 25, 17, 10:25 pm
Replies: 806
Views: 140,816
Posted By RobotsRock

Was on UA1582 yesterday (Dec 24) from TPA to EWR....

Was on UA1582 yesterday (Dec 24) from TPA to EWR. Original aircraft was put out of service due to maintenance issues after multiple delays and we flew to EWR in a replacement aircraft, arriving 6...
Dec 1, 17, 9:08 pm
Replies: 202
Views: 92,328
Posted By RobotsRock

Had a horrible time with Citi PriceRewind myself,...

Had a horrible time with Citi PriceRewind myself, but it eventually worked out.

Before I made my purchase, I asked how a trade-in towards an unlocked cell phone purchase at full MSRP would work. I...
Replies: 894
Views: 60,708
Posted By RobotsRock

Well after asking my claim to be escalated to a...

Well after asking my claim to be escalated to a supervisor I finally got a decent response which I should have the first time around instead of a blanket 'not comparable' when no other King Executive...
Replies: 894
Views: 60,708
Posted By RobotsRock

It doesn't specify anything more. There is only...

It doesn't specify anything more. There is only one King Executive room type on the IHG website. I'd understand they could argue if they had different variations of King Executive rooms on their site...
Replies: 894
Views: 60,708
Posted By RobotsRock

Have to agree this is a farce compared to how it...

Have to agree this is a farce compared to how it was a few years back.

Tried twice booking lowest non-member rate since I thought membership rates were excluded before getting the same rejection...
Aug 9, 17, 7:19 pm
Replies: 163
Views: 41,492
Posted By RobotsRock

I have a personal Blue Sky card. Keep trying to...

I have a personal Blue Sky card. Keep trying to product change to the Blue Cash Everyday and keep getting declined via chat an the phone. I've read that this was quite a common successful conversion...
Aug 9, 17, 6:28 pm
Replies: 21
Views: 4,524
Posted By RobotsRock

Update - Wrote to Marriott and the property...

Update - Wrote to Marriott and the property agreed to provide the platinum elite room type compensation since I was not provided the one king I reserved, nor was there availability when I had...
Showing results 1 to 25 of 53
 

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