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Search: Posts Made By: TheTourVan
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Nov 23, 19, 6:07 am
Replies: 180
Views: 33,264
Posted By TheTourVan

No doubt. The fact that the incorrect counter is...

No doubt. The fact that the incorrect counter is still on the website blows my mind.

It could be worse, they ask me to apply too, and I already have it...For now, I think this was the final...
Nov 23, 19, 6:04 am
Replies: 11
Views: 2,146
Posted By TheTourVan

Imagine having one of those punch cards for a...

Imagine having one of those punch cards for a Sandwich shop. You go every Tuesday for subs and on Thursdays it is double punch day. After 10 subs you get a free one, but after 100 you get a party. ...
Nov 21, 19, 2:31 pm
Replies: 8
Views: 1,776
Posted By TheTourVan

Thanks everybody, we do have the CC and I am...

Thanks everybody, we do have the CC and I am Platinum with AA.
You guys just made this much easier. Learning that status counts for points stays, just insured me making the move back.

Happy to...
Nov 21, 19, 5:54 am
Replies: 8
Views: 1,776
Posted By TheTourVan

Switching Back to Hyatt

Questions to the smart Hyatt people here. I was a member with Hyatt (still am) and a loyalist with their previous program. When the program changed, I was forced to move back to Hilton because the...
Nov 21, 19, 5:41 am
Replies: 180
Views: 33,264
Posted By TheTourVan

He intervened with mine and I got some points...

He intervened with mine and I got some points deposited in.
My issue currently is that I have no desire to chase these bonuses for the remainder of the year because I know it will lead to...
Nov 18, 19, 1:46 pm
Replies: 180
Views: 33,264
Posted By TheTourVan

I just cannot figure out for the life of me why...

I just cannot figure out for the life of me why the company says we know our counter is wrong, yet

A: Doesn't fix any issue.
B: Doesn't notify customers of the issue
C: Doesn't just reward...
Nov 17, 19, 9:29 am
Replies: 4
Views: 1,124
Posted By TheTourVan

Yeah that is a shame. Pretty hidden spot for me...

Yeah that is a shame. Pretty hidden spot for me and used to love the rooms for comfort and cleanliness. Still have the Park Hyatt and Hyatt Place in the area though.
This change back means I...
Nov 17, 19, 6:03 am
Replies: 4
Views: 1,124
Posted By TheTourVan

Hyatt House Carlsbad Closed?

As I am switching back to Hyatt this is a place I stayed quite a bit on business. Learned recently that it is no longer a Hyatt.

Anybody know what happened here?
Nov 17, 19, 5:52 am
Replies: 180
Views: 33,264
Posted By TheTourVan

I have decided after the last call, the measly 60...

I have decided after the last call, the measly 60 and 70 night bonuses arenít worth the fight. The idea that their counter mistake is acceptable with still no updates or correspondence about this is...
Nov 15, 19, 2:59 pm
Replies: 180
Views: 33,264
Posted By TheTourVan

Who knew speaking to someone on the phone at the...

Who knew speaking to someone on the phone at the Diamond Member help line would be the worst option. 60 minutes of my life I will never get back.
But in the end, it's probably for the best. ...
Nov 15, 19, 1:05 pm
Replies: 180
Views: 33,264
Posted By TheTourVan

Im going to go a step further. 40 full minutes...

Im going to go a step further. 40 full minutes after being on hold, I was hung up on. I called back and was told, sorry, "we dont know why Hilton refuses to tell customers the counter is wrong, but...
Nov 15, 19, 12:34 pm
Replies: 180
Views: 33,264
Posted By TheTourVan

Im actually on the phone with Diamond Desk now...

Im actually on the phone with Diamond Desk now and pretty much ready to leave Hilton over this. To summarize, I have not received my last 2, after I passed 70 nights I noticed it.

I called 12 days...
Nov 6, 19, 8:13 am
Replies: 180
Views: 33,264
Posted By TheTourVan

My last milestone still hasn't posted. In fact I...

My last milestone still hasn't posted. In fact I am not sure my last 2 have.
I have been the highest level with each of the major hotel chains, but only Hilton Honors has given me fits with...
Aug 24, 19, 7:08 pm
Replies: 47
Views: 6,075
Posted By TheTourVan

Qualified again on June 3rd. Earlier than in...

Qualified again on June 3rd. Earlier than in year’s past, but did it with 30 stays. Currently sitting at 54 nights and 37 stays, but have a lot of travel coming up including this week at 2...
Jun 11, 19, 4:59 am
Replies: 299
Views: 53,899
Posted By TheTourVan

im not a Hyatt person anymore after the new...

im not a Hyatt person anymore after the new program, but you are right. Getting upset that Concierge Key AA members are matched is pretty funny. CK is not even something as a traveler I can strive...
Jun 11, 19, 4:30 am
Replies: 66
Views: 31,196
Posted By TheTourVan

there are a lot of requested items that I totally...

there are a lot of requested items that I totally understand are not at companies fingertips. I canít figure out how if this is a valued part of a program itís not only available at a moments notice,...
Jun 10, 19, 6:27 pm
Replies: 66
Views: 31,196
Posted By TheTourVan

still no word. Kind of nuts.

still no word. Kind of nuts.
May 28, 19, 4:11 pm
Replies: 66
Views: 31,196
Posted By TheTourVan

So I reached out to ask where I stood. Just...

So I reached out to ask where I stood. Just generally curious more than anything. After 4 days or so I received an email back stating ďthey are looking into it and sorry for the delay, but will be...
May 13, 19, 6:29 am
Replies: 1
Views: 463
Posted By TheTourVan

Crazy Slow Internet

I swear this hotel and I don’t get along haha. While last time was nuts, this one just featured a few bumps in the road. First room was awful and had hair in the sink and a brown stain on the...
Dec 31, 18, 5:01 am
Replies: 663
Views: 73,906
Posted By TheTourVan

Nope. When I asked they said it will be there...

Nope. When I asked they said it will be there after update. Along with my promotional points and everything will be fixed. Im not staying in another one until it is.



I got the same thing...
Dec 28, 18, 4:46 pm
Replies: 663
Views: 73,906
Posted By TheTourVan

I have 3 stays next week and refused to do it at...

I have 3 stays next week and refused to do it at Hilton, not because of the screw up and IT issues, but because NOBODY can give me a straight answer. Nobody can tell me why my status changed, why I...
Dec 21, 18, 8:13 am
Replies: 663
Views: 73,906
Posted By TheTourVan

I just gifted Gold Status today, not sure if that...

I just gifted Gold Status today, not sure if that works.
My scenario is an odd one. I was one stay short of the 60 needed for the bonus, so I booked at an Embassy Suites in Nashville for a quick...
Dec 20, 18, 12:04 pm
Replies: 663
Views: 73,906
Posted By TheTourVan

The part that is odd to me is that hte 40k bonus...

The part that is odd to me is that hte 40k bonus posted. I was told via chat that it now takes 30 days as I completed mine 2 weeks ago and nothing.
Dec 15, 18, 6:13 am
Replies: 3
Views: 859
Posted By TheTourVan

The tray was never the issue. The fact that...

The tray was never the issue.
The fact that they are neither of these places offered the sweet and salty per the benefits I choose myself on their website or app.
Now its two waters and a bag of...
Dec 14, 18, 2:24 pm
Replies: 3
Views: 859
Posted By TheTourVan

Embassy Suites Perks

I enjoy the hotels, even though many are dated. I have always received a nice tray in the room with the sweets/salts and diet sodas or waters I request instead of the small bonus points. My last...
Showing results 1 to 25 of 298
 

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