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Yesterday, 10:08 am
Replies: 101
Views: 52,023
Posted By progapanda

This card is being "enhanced" effective January...

This card is being "enhanced" effective January 31, 2021! Makes the decision on (not) renewing clearer for me.
Sep 14, 20, 3:50 pm
Replies: 1,975
Views: 336,659
Posted By progapanda

I would consider calling the Refunds Desk or...

I would consider calling the Refunds Desk or asking DL Twitter Support for escalation. I had previously heard that the folks on the message support teams were the same folks reachable through...
Sep 13, 20, 8:31 am
Replies: 1,975
Views: 336,659
Posted By progapanda

Domestic tickets issued after Jul 30 will be...

Domestic tickets issued after Jul 30 will be refunded only in cases where the schedule change is 120 minutes or more. Tickets issued before that and international tickets issued before August 17...
Sep 11, 20, 9:23 pm
Replies: 1,975
Views: 336,659
Posted By progapanda

You can also hope for an at least 90-minute...

You can also hope for an at least 90-minute schedule change (since you were ticketed in March), which would allow you to get a refund in a couple of months.
Sep 10, 20, 9:22 am
Replies: 1,193
Views: 167,839
Posted By progapanda

BA Twitter agreed to a refund for a 4-hour...

BA Twitter agreed to a refund for a 4-hour schedule change in a Twitter conversation late in the evening on September 8, my refund has now shown up on my credit card less than two days later the...
Sep 8, 20, 8:39 pm
Replies: 4,784
Views: 575,019
Posted By progapanda

Update on my situation quoted below in case it...

Update on my situation quoted below in case it helps anyone else. After pestering BA on Twitter a bit more, I was able to get assistance and get a full refund for my booking. I was also advised the...
Sep 8, 20, 10:23 am
Replies: 1,975
Views: 336,659
Posted By progapanda

Update to my refund timeline: May 3:...

Update to my refund timeline:

May 3: Submitted refund request for transatlantic cancellations for May flights, my purchase involved Delta gift cards
September 3: Reached out to Twitter and...
Sep 8, 20, 10:16 am
Replies: 1,489
Views: 641,291
Posted By progapanda

Any New York residents received a quick renewal...

Any New York residents received a quick renewal approval so far in the weeks that we've been able to re-apply?
Sep 7, 20, 7:56 pm
Replies: 1,975
Views: 336,659
Posted By progapanda

I could be overthinking this but has anyone...

I could be overthinking this but has anyone noticed a functional difference between refund requests that begin with 'TRRxxxx' versus 'DCxxxxx'? I had not seen any one mention refund request...
Sep 6, 20, 12:14 pm
Replies: 4,784
Views: 575,019
Posted By progapanda

I've had a few schedule changes hit my BA-issued...

I've had a few schedule changes hit my BA-issued IB trip in November. I've been left with a 25 min. connection in MAD on a JFK-MAD-SVQ segment, which should be quite 'illegal'. The next MAD-SVQ...
Aug 25, 20, 1:38 pm
Replies: 1,975
Views: 336,659
Posted By progapanda

That's correct. I have a refund pending from May...

That's correct. I have a refund pending from May 3, and a recent call to Delta yielded no updates on expected timelines. I'd got in touch with DOT, but haven't received a response back in a couple of...
Aug 18, 20, 2:44 pm
Replies: 3,787
Views: 943,903
Posted By progapanda

Any recent data points on the timeline for...

Any recent data points on the timeline for reimbursement for the Global Entry application fee? Does this normally post with statement close? I'll appreciate others' input.
Aug 17, 20, 1:18 pm
Replies: 1,489
Views: 641,291
Posted By progapanda

Are folks receiving an email notification that an...

Are folks receiving an email notification that an approval letter is available in their online account or does checking status involve logging to the application site to see whether any letter(s)...
Aug 11, 20, 10:47 am
Replies: 1,975
Views: 336,659
Posted By progapanda

Thanks, I've also not gone the chargeback route...

Thanks, I've also not gone the chargeback route with Delta out of goodwill and that they've at least been able to tell me my refund request is in queue (unlike some European carriers that simply do...
Aug 11, 20, 7:06 am
Replies: 1,975
Views: 336,659
Posted By progapanda

I have a refund request from May 3 that still has...

I have a refund request from May 3 that still has not been touched so I can't even tell what order Delta is processing these in. I've been very patient, but now am contemplating a DOT complaint...
Jul 31, 20, 9:12 am
Replies: 3,787
Views: 943,903
Posted By progapanda

Fair question. I was explicitly informed that...

Fair question. I was explicitly informed that they were willing to "write this charge off" when I asked to initiate a dispute. As I noted, I did not have to provide any documentation to support my...
Jul 29, 20, 7:07 pm
Replies: 3,787
Views: 943,903
Posted By progapanda

I've had the JPM Executive line reps pick up even...

I've had the JPM Executive line reps pick up even when I call the number on the back of other Chase cards (IHG Premier for example). I don't quite care for Marriott anymore but I too am keeping the...
Jul 29, 20, 11:26 am
Replies: 203
Views: 148,161
Posted By progapanda

Coming in at less than half the price, I don't...

Coming in at less than half the price, I don't think Away with its aluminium spinner is even trying to compete with Rimowa's original aluminium collection. And while I welcome your views,...
Replies: 32
Views: 4,903
Posted By progapanda

Zero communication from LH/EW on my refund...

Zero communication from LH/EW on my refund request from March (a refundable ticket!). Thankfully they did not challenge my credit card dispute either so I am assuming the matter is settled. LH Group...
Jul 17, 20, 6:59 pm
Replies: 1,975
Views: 336,659
Posted By progapanda

From the last refunds agent I spoke with,...

From the last refunds agent I spoke with, "Atlanta" is still working through April cancellations for tickets that need manual pricing. Give it another 2-3 weeks.
Jul 15, 20, 10:19 am
Replies: 3,787
Views: 943,903
Posted By progapanda

Ditto. I too hard tried earlier and was unable to...

Ditto. I too hard tried earlier and was unable to enroll. It appears sign up for some only went live July 15.
Jul 14, 20, 8:12 am
Replies: 807
Views: 192,371
Posted By progapanda

I had a refund request for an MCE purchase...

I had a refund request for an MCE purchase submitted on July 5 (upgraded to Business, but MCE refund was not processed automatically) get processed today, July 14.
Jul 12, 20, 11:08 am
Replies: 135
Views: 15,942
Posted By progapanda

Recent research results and data generate the...

Recent research results and data generate the approximation that, when all coach seats are full on a US jet aircraft, the risk of contracting Covid-19 from a nearby passenger is currently about 1 in...
Jul 8, 20, 8:57 am
Replies: 1,975
Views: 336,659
Posted By progapanda

I got the same data point about mid-April...

I got the same data point about mid-April cancellations being currently processed. I had callled Refunds to ask about why my refund request from early May could no longer be pulled from the Refund...
Jun 30, 20, 10:36 pm
Replies: 870
Views: 166,235
Posted By progapanda

Sofitel LHR agreed to fully refund a prepaid,...

Sofitel LHR agreed to fully refund a prepaid, non-refundable August booking through an OTA for me (Accor Silver) without any controversy. Added my refund data point to the wiki.
Showing results 1 to 25 of 542
 

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