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Search: Posts Made By: oxtailsoup
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Nov 18, 20, 4:11 pm
Replies: 10
Views: 1,156
Posted By oxtailsoup

Thanks both.

Thanks both.
Nov 18, 20, 3:09 pm
Replies: 10
Views: 1,156
Posted By oxtailsoup

I have a number of FTVs to use and I have an...

I have a number of FTVs to use and I have an existing (not new) BA Holiday booking with an outstanding balance (travel April 2021).

Will BA apply my FTVs to an existing BA Holidays booking in this...
Oct 4, 20, 8:18 am
Replies: 4,813
Views: 578,386
Posted By oxtailsoup

Hi KARFA. Yes they have confirmed it’s been...

Hi KARFA. Yes they have confirmed it’s been escalated numerous times.

I’m not sure a chargeback would work because it would only include the cash element? I.e. not the FTV element or the Avios...
Oct 4, 20, 8:08 am
Replies: 4,813
Views: 578,386
Posted By oxtailsoup

Complex booking refund time

Hi,

Back in July I requested a cash refund for cancelled flights. Iím still waiting on a refund or indeed any update at all. Iíve chased through the GGL line on a regular basis and each time Iíve...
Sep 2, 20, 6:47 am
Replies: 33
Views: 5,302
Posted By oxtailsoup

On the Jersey website. BrithK and Uncle T have...

On the Jersey website. BrithK and Uncle T have posted the link above.
Sep 2, 20, 3:37 am
Replies: 88
Views: 9,469
Posted By oxtailsoup

Apologies if already answered somewhere else but...

Apologies if already answered somewhere else but will we receive a new set of partner cards on membership anniversary?

Membership year of March 8th. Currently struggling to fly anywhere at the...
Sep 1, 20, 4:55 pm
Replies: 33
Views: 5,302
Posted By oxtailsoup

We live in the borough of Windsor and...

We live in the borough of Windsor and Maidenhead.. also Amber. So looks like our short trip next week will be pointless. I’m starting to lose count of my rebooked, rebooked flights with BA that have...
Sep 1, 20, 4:38 pm
Replies: 33
Views: 5,302
Posted By oxtailsoup

LHR to JER new IMPORTANT entry rules from 2nd September

Just seen on Tripadvisor Jersey forum that from tomorrow Jersey are checking where you have been (or live) in the UK (and beyond) and this determines the isolation rules.

For the UK, they are...
Aug 13, 20, 5:21 pm
Replies: 4,813
Views: 578,386
Posted By oxtailsoup

Not sure if a similar question has been asked...

Not sure if a similar question has been asked already so apologies if it has.

Are there any cancellation/change options if your destination is now impacted by the two week quarantine on return to...
Aug 12, 20, 5:43 am
Replies: 24
Views: 2,057
Posted By oxtailsoup

It must be on a case by case basis. I have a BAH...

It must be on a case by case basis. I have a BAH booking to Dubai and the flights have been cancelled. MMB is suggesting an alternative flight which normally would be absolutely fine but I actually...
Jul 30, 20, 11:16 am
Replies: 4
Views: 794
Posted By oxtailsoup

My Jersey to London flight scheduled for 20th...

My Jersey to London flight scheduled for 20th September has just been switched from LGW to Heathrow (pleased about that).

Quick question.. at Jersey do you disembark the aircraft from both exits...
May 29, 20, 10:28 am
Replies: 6
Views: 864
Posted By oxtailsoup

I had the same issue a month ago. Someone on this...

I had the same issue a month ago. Someone on this forum helped me. If you used Avios for part or full payment you can search through your Avios history (My Recent Transactions) and the booking...
Apr 19, 20, 5:27 am
Replies: 48
Views: 9,895
Posted By oxtailsoup

I hope not. Reduced competition would hurt us as...

I hope not. Reduced competition would hurt us as consumers.
Apr 18, 20, 9:15 am
Replies: 704
Views: 94,694
Posted By oxtailsoup

Just another data point in case it helps others....

Just another data point in case it helps others. If you have not yet received an e-voucher (like me) you don’t need to wait for it.

I wanted to make a new flight booking. I priced the flights up...
Apr 14, 20, 3:30 pm
Replies: 704
Views: 94,694
Posted By oxtailsoup

Sorry if this has already been answered... can...

Sorry if this has already been answered... can you use the vouchers to pay towards an outstanding balance of an existing BA Holidays booking? Thanks
Apr 8, 20, 2:30 pm
Replies: 1,910
Views: 462,643
Posted By oxtailsoup

..and me obviously. Just have to sit tight...

..and me obviously.

Just have to sit tight and see what they do in due course.
Apr 7, 20, 12:23 pm
Replies: 1,195
Views: 168,453
Posted By oxtailsoup

Thanks for all the replies, much appreciated. The...

Thanks for all the replies, much appreciated. The above method worked a treat! Never knew you could do that. Iíll drop a note to our BA Refunds member with the two PNRs on.

My credit card didnít...
Apr 7, 20, 5:23 am
Replies: 1,195
Views: 168,453
Posted By oxtailsoup

Is there a way to find the PNR for a cancelled...

Is there a way to find the PNR for a cancelled flight?

I called GGL yesterday (very prompt and helpful) to chase a cash refund i have been waiting three weeks for and also chase two e-vouchers for...
Apr 6, 20, 10:23 am
Replies: 1,910
Views: 462,643
Posted By oxtailsoup

Thanks, I think I get it now. So if you achieved...

Thanks, I think I get it now. So if you achieved enough points to retain your membership on the 8th March 2020 (and thus your TP is reset to zero), you should be extended at that status until March...
Apr 5, 20, 12:19 pm
Replies: 1,910
Views: 462,643
Posted By oxtailsoup

And if your status currently runs to March 8th...

And if your status currently runs to March 8th 2021? How is that an equitable solution? Iíve had three flights cancelled already and another bunch from May onwards likely to be cancelled.
Mar 31, 20, 12:23 pm
Replies: 1,195
Views: 168,453
Posted By oxtailsoup

Rang up GGL nearly three weeks ago to process a...

Rang up GGL nearly three weeks ago to process a refund on a BA cancelled Avios booking for which the refunded taxes are about £2200. Heard absolutely nothing since, no sign of the money.

On the...
Mar 29, 20, 4:54 am
Replies: 1,195
Views: 168,453
Posted By oxtailsoup

Thanks. Do you know how this will work in...

Thanks. Do you know how this will work in practise upon using the voucher? Using this example:-

Original flight £300. Use Avios for £150 reduction and pay the remaining £150 in cash.

Future...
Mar 26, 20, 1:45 pm
Replies: 704
Views: 94,694
Posted By oxtailsoup

Hi. I cancelled two flights last week and was...

Hi. I cancelled two flights last week and was told Iíd receive vouchers. The flights vanished from BAEC but I donít know whatís supposed to happen next? They were revenue flights and part paid with...
Mar 21, 20, 10:37 am
Replies: 1,810
Views: 391,091
Posted By oxtailsoup

My flights to Dubai at Easter were cancelled by...

My flights to Dubai at Easter were cancelled by BA a few days ago. It was an Avios only booking using an AMEX 241 and a Joker. The 241 voucher has reappeared in my account, the taxes are being...
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