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Jan 14, 20, 9:14 pm
Replies: 43
Views: 10,186
Posted By v11a

UA does this kind of thing. I thought they...

UA does this kind of thing.

I thought they were improving, but perhaps not.
Jan 14, 20, 7:47 pm
Replies: 73
Views: 17,888
Posted By v11a

No, but the FAs wish they would.

No, most don't sleep, but the FAs sure wish they would. That's why they dim the lights, drop hints about closing the window shades, and crank the heat up.

(Excessively heated plane temps actually...
Jan 14, 20, 3:25 pm
Replies: 140
Views: 53,256
Posted By v11a

Another report of AA holding flight for another flight to arrive

Happened to my recent flight , too.

How long was your flight held?





Well, now you've heard of it twice in one day.
Jan 14, 20, 3:05 pm
Replies: 43
Views: 8,490
Posted By v11a

Classy

Classy
Jan 14, 20, 12:02 am
Replies: 823
Views: 186,030
Posted By v11a

Point of Nonrevs wearing their airport's employee ID lanyards at other airports - -

What is the purpose of Nonrevs wearing their airport's employee ID badges lanyards (at their and other airports) for personal travel - - and sitting up as close to the GA as possible to chat them up...
Jan 13, 20, 9:17 pm
Replies: 140
Views: 53,256
Posted By v11a

Absolutely. That has been my...

Absolutely.




That has been my suspicion since first reading about the OP's situation.

If it had been just a "regular" pax, she wouldn't have been so adamantly opposed to returning him/her...
Jan 13, 20, 8:18 pm
Replies: 9,890
Views: 3,191,244
Posted By v11a

All 3 of these people had critical thinking deficiencies.

"or just let her husband carry the additional bag on"

That is so obvious. Crazy that they would waste time repacking when they had such an obvious solution.

All 3 of these people had critical...
Jan 13, 20, 8:04 pm
Replies: 12
Views: 3,892
Posted By v11a

He probably did not pick it himself.

"I never understand why someone would pick a seat next to someone when there is such a large amount of open seats especially in a middle seat."

He probably did not choose it himself.

...
Jan 11, 20, 3:27 am
Replies: 21
Views: 4,134
Posted By v11a

They usually tell you during the welcome...

They usually tell you during the welcome announcements.
Jan 9, 20, 6:25 pm
Replies: 16
Views: 4,253
Posted By v11a

I agree it's suspicious. Contact DL and see if...

I agree it's suspicious. Contact DL and see if they'll do something about this.

At least you got your original seat assignment back. Usually, these things result in the pax being given a middle...
Jan 9, 20, 6:05 pm
Replies: 33
Views: 7,592
Posted By v11a

Did you tell an FA? That guy needed some...

Did you tell an FA?

That guy needed some negative attention from an official.
Jan 9, 20, 5:50 pm
Replies: 16
Views: 2,944
Posted By v11a

That's what I want to know, too.

That's what I want to know, too.
Jan 9, 20, 2:35 pm
Replies: 140
Views: 53,256
Posted By v11a

Not nearly enough; not even in combination. AA...

Not nearly enough; not even in combination. AA committed multiple errors. Maybe that much for each separate issue.

Also, it would be a nice PR gesture if AA also provided the whole family with...
Jan 9, 20, 12:07 am
Replies: 142
Views: 29,249
Posted By v11a

"Heck, we require customers of size to buy F or...

"Heck, we require customers of size to buy F or two Y seats"

But, do we really?
Jan 8, 20, 11:05 pm
Replies: 140
Views: 53,256
Posted By v11a

Wow! "Yes I did read the thread. The fact...

Wow!

"Yes I did read the thread. The fact is, if your child is being born, and you absolutely don't want to miss the event, you should get there multiple days ahead of time. Like I'd do it at...
Jan 8, 20, 8:36 pm
Replies: 140
Views: 53,256
Posted By v11a

? "However, this was also a planning...

?


"However, this was also a planning failure on your part too. If there's an event that you absolutely do not want to miss, you shouldn't be planning to arrive the day before you think it's...
Jan 7, 20, 3:41 pm
Replies: 33
Views: 14,370
Posted By v11a

Different issues, different flights: separate complaints

I think the issues should be submitted separately. If you list them all in one complaint, UA will be more likely to give you a lower, lump sum 'offer'.

Some of the issues are so significant that...
Jan 7, 20, 3:14 pm
Replies: 74
Views: 13,544
Posted By v11a

I don't see that he has any obligation whatsoever...

I don't see that he has any obligation whatsoever to deal with those 3rd parties/strangers. Reimbursement of expenses is different from "apology" compensation as a customer service gesture. He and...
Jan 7, 20, 6:26 am
Replies: 140
Views: 53,256
Posted By v11a

? Going to the lounge before his first...

?

Going to the lounge before his first flight had nothing to do with that flight arriving 10 minutes before his next flight.
Jan 7, 20, 5:19 am
Replies: 9
Views: 1,986
Posted By v11a

Did the agent tell you he could only do a refund...

Did the agent tell you he could only do a refund or was he telling you he couldn't do either.
Jan 7, 20, 5:02 am
Replies: 3
Views: 1,928
Posted By v11a

Did the agent ask you for an emergency contact?

Did the agent ask you for an emergency contact?
Jan 7, 20, 4:57 am
Replies: 23
Views: 5,904
Posted By v11a

Wouldn't they have already closed the door for...

Wouldn't they have already closed the door for the ORD/PHX flight at the time GA at the arrival gate was telling you (basically) to run for it?




How far apart are those two gates?
Jan 7, 20, 4:20 am
Jan 7, 20, 4:17 am
Replies: 140
Views: 53,256
Posted By v11a

The baby wasn't due yet.

Read -- or re-read -- post #3 (https://www.flyertalk.com/forum/usertag.php?do=list&action=hash&hash=3) .

He had no way to know there would be a medical emergency and the baby would be born...
Jan 7, 20, 3:54 am
Replies: 1,054
Views: 237,726
Posted By v11a

10,000 miles is not nearly enough for those issues

10,000 miles is not nearly enough for all of the issues they caused you. (O/N delay, not telling taxi driver where to go, inaccurate return shuttle info, no food...)
It should be more than that...
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