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Mar 25, 19, 10:01 pm
Replies: 51
Views: 11,009
Posted By sbedelman

A few years late but here's the answer. AS...

A few years late but here's the answer.

AS was good to their word. Their website states that you don't require a passport to travel to Canada and the person checking my wife in was knew that was...
Oct 16, 18, 12:33 pm
Replies: 896
Views: 67,086
Posted By sbedelman

For anyone booking a Design hotel note that...

For anyone booking a Design hotel note that hidden under "verification process" is the following language....

For claims submitted against Design Hotels Partner Hotels, it must be a currently...
Oct 15, 18, 2:15 pm
Replies: 896
Views: 67,086
Posted By sbedelman

Look No Futher Denied

I submitted a LNF claim yesterday because the rate I got three different rates for the same room for the same dates. The most expensive was via Marriott's phone res center. The Marriott website...
Jan 6, 18, 11:23 am
Replies: 3,049
Views: 373,770
Posted By sbedelman

Nope. So I left a voicemail for the GM. No...

Nope. So I left a voicemail for the GM. No response. So a week later I left a second voicemail for him again No response. So I called the hotel a third time and asked who to talk to since the GM...
Dec 23, 17, 9:31 pm
Replies: 3,049
Views: 373,770
Posted By sbedelman

No Arrival Gift Offered, Hotel is Clueless

Only the the second time a hotel failed to offer me an arrival gift. When I informed them the agent offered a token amenity. I said that's not the way it works, asked then to honor the Guarantee at...
Dec 7, 17, 8:47 am
Replies: 31
Views: 2,252
Posted By sbedelman

I did roll the ticket over. That's why there were...

I did roll the ticket over. That's why there were the two add collects. I don't remember why I didn't refund it originally. Probably because I was traveling so much I figured I'd use it. Even now...
Dec 6, 17, 9:44 pm
Replies: 31
Views: 2,252
Posted By sbedelman

Then I have well over the number of cards of the...

Then I have well over the number of cards of the average American. Which I suspect is true of many, if not most, business people my age who spent a significant part of their working life on the...
Dec 6, 17, 8:44 pm
Replies: 31
Views: 2,252
Posted By sbedelman

Nobody said over a few years. The suggestion (see...

Nobody said over a few years. The suggestion (see post #14 (https://www.flyertalk.com/forum/usertag.php?do=list&action=hash&hash=14) ) was to check my credit report since that would "contain...
Dec 6, 17, 1:41 pm
Replies: 31
Views: 2,252
Posted By sbedelman

I checked all three credit reporting agencies. I...

I checked all three credit reporting agencies. I found 9 reported Amex cards on one of them and 11 on the other two so the list the agencies have isn't exhaustive. But in addition the numbers from...
Dec 6, 17, 1:17 pm
Replies: 31
Views: 2,252
Posted By sbedelman

As I said Amex can't find any card associated...

As I said Amex can't find any card associated with me ending in the four digits United has provided however that would be the case for a card that was closed and fell off the system.

We know the...
Dec 6, 17, 1:04 pm
Replies: 31
Views: 2,252
Posted By sbedelman

The ticket was booked directly with United. It...

The ticket was booked directly with United. It was a full fare, fully refundable Y ticket.
Dec 6, 17, 12:13 pm
Replies: 31
Views: 2,252
Posted By sbedelman

That sounded like a great idea, so I tried it. ...

That sounded like a great idea, so I tried it. Unfortunately the three agencies blot out the last few numbers of your credit card numbers on your credit report, probably so if someone gets ahold of...
Dec 6, 17, 12:05 pm
Replies: 31
Views: 2,252
Posted By sbedelman

First of all thank you to everyone for your...

First of all thank you to everyone for your responses. It's clear I need to provide some additional information.

The original ticket was purchased by me using an Amex card a couple of years ago. I...
Dec 5, 17, 10:08 pm
Replies: 31
Views: 2,252
Posted By sbedelman

No way to know who's card it is. It could be one...

No way to know who's card it is. It could be one that I cancelled that is no longer in the Amex system or it could be UA messed up. But UA has an responsibility to give me my refund and it would be...
Dec 5, 17, 9:41 pm
Replies: 31
Views: 2,252
Posted By sbedelman

UA Refunds Ticket but Refuses to Disclose Where The Money Went

I recently refunded a full fare Y ticket. There had been several changes and add collects so the refund was split between three Amex cards. Two of them were accounts I hold and are still open and...
Nov 16, 17, 10:09 pm
Replies: 8
Views: 792
Posted By sbedelman

Alaska, Please Bring Back the Interactive Route Map

It made planning complex routings a breeze plus and easy to spot which the east-west routes that operated nonstop out of your hub in Portland vs those you had to transit Seattle. Now it just a mush...
Nov 7, 17, 7:32 pm
Replies: 51
Views: 11,009
Posted By sbedelman

I must have missed it. Who asserted that if...

I must have missed it. Who asserted that if someone is denied boarding because they attempted to travel to Canada with a Nexus card in lieu of a passport that it would be an IDB?
Nov 7, 17, 6:21 pm
Replies: 51
Views: 11,009
Posted By sbedelman

I went to that website because the AS agent I...

I went to that website because the AS agent I spoke to called the company's international desk and they told him to tell me that what is on that site is what I should go by. The agent then read from...
Nov 7, 17, 6:14 pm
Replies: 51
Views: 11,009
Posted By sbedelman

Could you tell me where you found this...

Could you tell me where you found this information about a secondary inspection requiring a passport. I can't find any mention of that either in the documents from Canadian or US authorities or from...
Nov 6, 17, 2:49 pm
Replies: 51
Views: 11,009
Posted By sbedelman

I've dug further and AS provides a tool to...

I've dug further and AS provides a tool to confirm what documents are required (https://alaskaairlines.traveldoc.aero). Here is what it says...

Passengers holding a NEXUS card may only use this...
Nov 6, 17, 1:38 pm
Replies: 51
Views: 11,009
Posted By sbedelman

I've looked some more and the websites for both...

I've looked some more and the websites for both Canada and the US are unambiguous. They say that the Nexus is acceptable without a passport.

I called AS and after researching their manual the...
Nov 5, 17, 9:15 pm
Replies: 51
Views: 11,009
Posted By sbedelman

Traveling to Canada on AS with a Nexus card but no passport

Does anyone have any real world experience traveling to Canada on AS with a Nexus card but without a passport? Both countries explicitly say it's fine but apparently some airlines don't know that...
May 26, 17, 11:09 am
Replies: 835
Views: 100,401
Posted By sbedelman

There was a post, now closed, in which someone...

There was a post, now closed, in which someone was looking for a list of partner clubs that a membership in Admirals Club would grant access to.
...
May 18, 17, 7:10 pm
Replies: 1,073
Views: 115,892
Posted By sbedelman

Soul-searching, no, improve their products,...

Soul-searching, no, improve their products, sometimes. Fear tends to me what motivates large organizations most effectively. The recent incident at United demonstrates how quickly a company can...
May 18, 17, 4:26 pm
Replies: 1,073
Views: 115,892
Posted By sbedelman

I don't think you understood my post. ...

I don't think you understood my post.

First I said file a notice of intent to file a claim. As I'm sure you know line agents are not in a position to fix problems only compensate for them. ...
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