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Search: Posts Made By: sbtinme
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Nov 15, 19, 7:28 am
Replies: 1
Views: 900
Posted By sbtinme

100,000 Singapore miles about to expire

Hi All - I've been a road warrior for 30+ years and I know how to play this game really well. Except when it comes to Singapore miles! Long story short: I transferred 100,000 AMEX miles over...
Oct 15, 15, 12:16 pm
Replies: 557
Views: 57,471
Posted By sbtinme

Go spend 11 seconds on UA's twitter feed over the...

Go spend 11 seconds on UA's twitter feed over the past 100 hours and you'll see numerous confirmations that this is firm policy.

We all know that f/a execution can lag -- we've seen that a...
Oct 14, 15, 6:12 pm
Replies: 557
Views: 57,471
Posted By sbtinme

And I'm assuring you that it most certainly did. ...

And I'm assuring you that it most certainly did. It's up to each F/A to stay current with their updates -- sometimes several in a week, but it's their JOB to do so.

This is now on good authority...
Oct 14, 15, 6:24 am
Replies: 557
Views: 57,471
Posted By sbtinme

No, actually that wasn't the reason for my...

No, actually that wasn't the reason for my dismay. I think it's entirely appropriate for her to follow protocol and refer to her seat map manifest in order to verify who qualifies. I think that...
Oct 13, 15, 6:33 pm
Replies: 557
Views: 57,471
Posted By sbtinme

If UA's management reads nothing else, I hope...

If UA's management reads nothing else, I hope they read the two sentences above. They fully characterize the customer's experience with UA for the past 20 years. If your front line agents can...
Oct 4, 15, 10:02 am
Replies: 1,142
Views: 193,447
Posted By sbtinme

Assume you were within the 120 hours for the...

Assume you were within the 120 hours for the upgrade window?
Sep 21, 15, 9:45 am
Replies: 2,894
Views: 465,160
Posted By sbtinme

Thanks for this. I can't help but wonder if...

Thanks for this. I can't help but wonder if there are some EU protections in place for this scenario.
Sep 21, 15, 9:33 am
Replies: 2,894
Views: 465,160
Posted By sbtinme

UA 107 preplanned diversion??

Any clue why UA 107 (MUC-EWR) announced a planned diversion prior to MUC departure? Plane will divert to Halifax. My brother is on this plane and none too pleased to be taking a significant delay....
Sep 9, 15, 3:42 pm
Replies: 583
Views: 99,635
Posted By sbtinme

There are legal protections in place here set by...

There are legal protections in place here set by the DOT. UA is not going to go to row 9 and grab the guy out of seat 9D in a case like this. An announcement will be made seeking volunteers and...
Sep 8, 15, 2:06 pm
Replies: 583
Views: 99,635
Posted By sbtinme

But it doesn't really work that way. They call...

But it doesn't really work that way. They call for volunteers who are willing to accept a "deal" in exchange for forfeiting their original booking. Legal protections are in place here and I've...
Sep 8, 15, 1:33 pm
Replies: 583
Views: 99,635
Posted By sbtinme

I think UA typically handles these situations in...

I think UA typically handles these situations in a reasonable manner, don't they? I've seen this happen once before and the GA made the announcement at the gate with the traditional enticements...
Sep 8, 15, 12:52 pm
Replies: 1,168
Views: 27,291
Posted By sbtinme

united.com down 8 Sept 2015 afternoon.

It's been down at least ten minutes. I've tried 3 browsers on two devices.
Jun 18, 15, 12:23 pm
Replies: 566
Views: 125,543
Posted By sbtinme

I think the consensus on this hotel is a very...

I think the consensus on this hotel is a very mixed one. And, what delights one person can tremendously disappoint the next person.

My two cents:

A solid hotel, but one that was built very...
Jun 17, 15, 1:51 pm
Replies: 5
Views: 1,067
Posted By sbtinme

Odd. Here's 213 recent reviews: ...

Odd. Here's 213 recent reviews:

http://www.tripadvisor.com/Hotel_Review-g294480-d3767500-Reviews-The_Westin_Panama-Panama_City_Panama_Province.html
May 7, 15, 7:48 pm
Replies: 6
Views: 1,318
Posted By sbtinme

for me, this hotel's location is a tad less than...

for me, this hotel's location is a tad less than ideal, however
May 7, 15, 11:00 am
Replies: 439
Views: 137,680
Posted By sbtinme

You won't be showered with lots of extras here as...

You won't be showered with lots of extras here as a PLAT, but IMHO, that's actually okay. This property is exceptional in every way. It's impeccably maintained, the location is simply perfect and...
Apr 24, 15, 11:38 am
Replies: 29
Views: 10,485
Posted By sbtinme

Domestically, I have no expectations that most...

Domestically, I have no expectations that most hotels have umbrellas to loan. In the rare occasion that I've needed one and they do have loaners, I'm grateful, but that's been perhaps 3 times in 30+...
Apr 19, 15, 5:39 pm
Replies: 566
Views: 125,543
Posted By sbtinme

It's hard to be exuberant about this property. ...

It's hard to be exuberant about this property. They get some things right (I've found customer service to be solid here), but the facility itself is, frankly, quite dated. Building an oceanfront...
Apr 14, 15, 5:19 pm
Replies: 38
Views: 5,722
Posted By sbtinme

Marginal, as always

I have stayed here on and off over the last 20 years. This place just is stuck in the 1980s. The physical plant continues to be in rough shape, my rooms here always have peeling wallpaper, cheap...
Apr 10, 15, 8:10 pm
Replies: 33
Views: 3,238
Posted By sbtinme

This is easily the most outrageous post on FT...

This is easily the most outrageous post on FT this year. Good grief. We're talking about a missing electrical wall plate.

This is akin to asking if anyone at Wyndham has experienced a hair...
Apr 9, 15, 11:34 am
Replies: 33
Views: 3,238
Posted By sbtinme

Just looks like someone forgot to screw the...

Just looks like someone forgot to screw the plastic front plate back on. This really isn't all that dangerous. Yes, it's far from ideal, but one would really need to work hard to get into a...
Apr 4, 15, 8:41 am
Replies: 2,948
Views: 559,193
Posted By sbtinme

Trying to read between the lines here, but I'm...

Trying to read between the lines here, but I'm going to hazard a guess that we're talking about feta/ couscous / sundae.
Mar 30, 15, 1:57 pm
Replies: 566
Views: 125,543
Posted By sbtinme

Certainly, as long as you're eligible for legit...

Certainly, as long as you're eligible for legit reasons (suite/Platinum/etc)
Mar 29, 15, 2:24 pm
Replies: 74
Views: 7,820
Posted By sbtinme

I guess this makes sense that even when 99.5% of...

I guess this makes sense that even when 99.5% of the greater populace can come to a consensus agreement on a topic such as this, there will always be that 00.5% that will still defend it, such as...
Mar 29, 15, 2:16 pm
Replies: 10
Views: 1,615
Posted By sbtinme

I tried all day yesterday to get it and couldn't

I tried all day yesterday to get it and couldn't
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