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Search: Posts Made By: FrustratedinCA
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Feb 8, 19, 10:19 pm
Replies: 134
Views: 7,545
Posted By FrustratedinCA

That's exactly my concern. In our case, we made...

That's exactly my concern. In our case, we made our reservations in advance specifically to lock in the Cat 7 rate on a few hotels that are going to Cat 8. If the rate changes on March 5th, our trip...
Feb 8, 19, 9:40 pm
Replies: 134
Views: 7,545
Posted By FrustratedinCA

Will existing "Points Advance" reservations raise in price on March 5th???

Did anyone else see this verbage regarding points advance reservations???

“Points Advance — Members can book stays when they do not have enough points if they earn or purchase the needed points...
Feb 7, 19, 11:01 am
Replies: 102
Views: 20,577
Posted By FrustratedinCA

Not lately. The website seems glitchy. It says...

Not lately. The website seems glitchy. It says rooms are available, but it doesn't load to the calendar, so it's impossible to book. And if you use specific dates, there's an error message or it...
Jan 26, 19, 9:49 pm
Replies: 716
Views: 254,093
Posted By FrustratedinCA

Same here. Fingers crossed we all get the flights...

Same here. Fingers crossed we all get the flights we need!
Jan 26, 19, 12:23 pm
Replies: 623
Views: 68,438
Posted By FrustratedinCA

Just a heads up--the wiki isn't accurate. I...

Just a heads up--the wiki isn't accurate. I booked a stay for next December--well after 12/11/19--and my confirmation says it's a full board stay with activities included. So, they are still offering...
Jan 26, 19, 12:19 pm
Replies: 34
Views: 1,925
Posted By FrustratedinCA

This is why I screenshot or "print as pdf" every...

This is why I screenshot or "print as pdf" every reservation. It's the best proof you can get with a points advance reservation.
Jan 24, 19, 10:47 pm
Replies: 716
Views: 254,093
Posted By FrustratedinCA

I'm holding out for a Q-suite. BA surcharges are...

I'm holding out for a Q-suite. BA surcharges are brutal.
Jan 24, 19, 9:57 pm
Replies: 102
Views: 20,577
Posted By FrustratedinCA

True. And I understand the need to require a...

True. And I understand the need to require a deposit, particularly if it's a holiday period, BUT what I don't get is that the amount they are requiring as a hold is $2734 on the dates I'm looking...
Jan 24, 19, 12:11 pm
Replies: 102
Views: 20,577
Posted By FrustratedinCA

I did see some dates show up without the...

I did see some dates show up without the prepayment and are fully cancellable up until 14 nights ahead of time. However, I think all reservations for the holiday period (the last two weeks of...
Jan 23, 19, 10:27 pm
Replies: 366
Views: 31,066
Posted By FrustratedinCA

My husband was Plat Pro, and got the buyback...

My husband was Plat Pro, and got the buyback offer of $1800 the same day I got offered Plat Pro for free (I did not fly enough to earn status last year). Not only is he not buying Plat Pro back, he's...
Jan 23, 19, 10:19 pm
Replies: 137
Views: 11,247
Posted By FrustratedinCA

I was offered that Plat Pro upgrade for free as...

I was offered that Plat Pro upgrade for free as well. My husband was Plat Pro in 2018, and I traveled with him several times, but not enough to earn Gold status. Overall, though, my husband had less...
Jan 23, 19, 10:46 am
Replies: 102
Views: 20,577
Posted By FrustratedinCA

Weird. Was going to book for December or January...

Weird. Was going to book for December or January travel dates, and last week, December dates were bookable on reward points without any prepayment. Just a CC to guarantee the res. Then, the dates we...
Jan 18, 19, 5:39 pm
Replies: 56
Views: 4,149
Posted By FrustratedinCA

Again, I've been experiencing this in Hawaii with...

Again, I've been experiencing this in Hawaii with multiple SPG properties for the better part of nearly three decades (and I was under 12 when my mom was asking me to stay in the car). Perhaps the...
Jan 18, 19, 3:54 pm
Replies: 56
Views: 4,149
Posted By FrustratedinCA

This isn't a new policy or anything specific to...

This isn't a new policy or anything specific to Marriott. Hiltons across Hawaii (particularly the Hilton Hawaiian Village) do the same. And FWIW, the Sheraton Maui has been charging extra person fees...
Nov 25, 18, 8:38 pm
Replies: 1,595
Views: 167,304
Posted By FrustratedinCA

I don't think that's correct. That sounds like...

I don't think that's correct. That sounds like she made the reservation as a points advance reservation, not a travel package. I would suggest calling to confirm.

However, these things do take...
Nov 25, 18, 11:10 am
Replies: 1,595
Views: 167,304
Posted By FrustratedinCA

In the past, you just had to make the booking...

In the past, you just had to make the booking within that window. If the stay fell outside it, Marriott reps would simply adjust/extend the certificate to cover the stay (they usually said it was a...
Nov 25, 18, 11:04 am
Replies: 1,595
Views: 167,304
Posted By FrustratedinCA

This is accurate. Once you've received the air...

This is accurate. Once you've received the air miles portion of the travel package, any changes to the hotel certificate turns the cert into a "partial." This designation should not impact your...
Sep 20, 18, 12:35 pm
Replies: 1,595
Views: 167,304
Posted By FrustratedinCA

Highly doubtful. Before the 18th, many reps said...

Highly doubtful. Before the 18th, many reps said upgrades were impossible. Reps were afraid to even touch the certs, some fearing for their jobs if they did. But since the 18th, almost every upgrade...
Sep 10, 18, 10:23 am
Replies: 1,595
Views: 167,304
Posted By FrustratedinCA

Nope. This mess is on Marriott. They've had AMPLE...

Nope. This mess is on Marriott. They've had AMPLE time to prepare for this merger, and they completely bungled it.

A) Marriott didn't communicate in advance of the merge the category mapping or...
Sep 9, 18, 3:41 pm
Replies: 1,595
Views: 167,304
Posted By FrustratedinCA

Happy, please be less condescending. It was an...

Happy, please be less condescending. It was an honest question.

FWIW, my reason for asking is that I'd seen members post on other forums and blogs that they were able to buy a partial cert at the...
Sep 8, 18, 10:26 pm
Replies: 1,595
Views: 167,304
Posted By FrustratedinCA

I have a cert attached to a reservation, but...

I have a cert attached to a reservation, but there's another TP question I've long wondered about (and please forgive me if this was mentioned in the previous thread--I searched the thread and didn't...
Sep 3, 18, 12:03 am
Replies: 6,566
Views: 902,028
Posted By FrustratedinCA

Gator may be new to this board, but he or she is...

Gator may be new to this board, but he or she is a frequent poster on Marriott Insiders. That's why he or she knows what is happening.

Welcome to Flyertalk Gator! Nice to see another insider on...
Aug 30, 18, 8:29 pm
Replies: 6,566
Views: 902,028
Posted By FrustratedinCA

You're not wrong. However, CSRs seem to be giving...

You're not wrong. However, CSRs seem to be giving out more misinformation. I was told the following about changing anything related to my cert-attached reservation:

"If you modify your stay dates...
Aug 25, 18, 9:34 pm
Replies: 6,566
Views: 902,028
Posted By FrustratedinCA

Totally. Had they given notice of the mapping, as...

Totally. Had they given notice of the mapping, as ANY ETHICAL COMPANY would have done, the above scenario would be both ethical and justifiable.

HOWEVER, since we had ZERO notice of the mapping...
Aug 22, 18, 9:30 pm
Replies: 6,566
Views: 902,028
Posted By FrustratedinCA

An SPG rep finally responded to my questions via...

An SPG rep finally responded to my questions via Facebook. I asked, "What happens to an old Cat 8 certificate that was attached to a new Cat 6 before 8/18? If for some reason we need to change our...
Showing results 1 to 25 of 46
 


 
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