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Dec 3, 19, 6:46 am
Replies: 29
Views: 14,819
Posted By carraher

Same problem here. Also it seems I am always...

Same problem here. Also it seems I am always placed on hold while the representative consults a supervisor.
Oct 30, 19, 4:28 pm
Replies: 28
Views: 4,759
Posted By carraher

Thank you.

Thank you.
Oct 30, 19, 1:47 pm
Replies: 28
Views: 4,759
Posted By carraher

I was just wanting to know if all four upgrades...

I was just wanting to know if all four upgrades expire on 12/31 or if the unused ones will carry over into the remaining 12 months. Thanks
Oct 30, 19, 11:30 am
Replies: 28
Views: 4,759
Posted By carraher

The Southwest Priority credit card has the...

The Southwest Priority credit card has the benefit of four free upgraded boardings per year. I'm not clear as to whether that is a calendar year or 365 days from the first time the option is...
Sep 20, 19, 11:32 am
Replies: 6
Views: 1,921
Posted By carraher

So in that case if you use the JetBlue Plus...

So in that case if you use the JetBlue Plus credit card, will you pay 50% less than had you purchased EMS before boarding?
Jul 18, 19, 7:17 am
Replies: 16
Views: 3,012
Posted By carraher

A change made online would result in having to...

A change made online would result in having to pay any price difference whereas a phone call will allow changes at no additional fees.
May 17, 19, 6:34 am
Replies: 9
Views: 2,724
Posted By carraher

What choice would he have? He could say no and...

What choice would he have? He could say no and the person sits down anyway. If the crew intervened, it would favor the second person in order that the boarding process continue without disruption.
Oct 4, 18, 7:37 am
Replies: 263
Views: 19,135
Posted By carraher

I recently asked customer service for...

I recently asked customer service for clarification regarding seat saving. In this case, an individual wanted a seat that I planned to save for a relative who was boarding later. She was adamant and...
Jul 30, 18, 6:37 am
Replies: 151
Views: 52,293
Posted By carraher

No, but fortunately Sacramento is one facility...

No, but fortunately Sacramento is one facility that is underused and gate areas are rarely crowded and reasonably quiet by comparison to others. Food choices are boring and limited. I miss AUS :-)
May 31, 18, 7:52 am
Replies: 13
Views: 1,988
Posted By carraher

Not enough tickets sold?

Not enough tickets sold?
May 18, 18, 2:54 pm
Replies: 174
Views: 15,111
Posted By carraher

I just received the following response which I...

I just received the following response which I will refer to in the future. The hope that early boarding passengers "will not save too many seats" is both reasonable and gives tacit permission for...
May 17, 18, 10:23 am
Replies: 174
Views: 15,111
Posted By carraher

My wife has a disability and pre-boarded with me...

My wife has a disability and pre-boarded with me handling her luggage. The third family member came on with general boarding. I suppose the three of us could have boarded together but that wasn't...
May 17, 18, 9:12 am
Replies: 174
Views: 15,111
Posted By carraher

Seat saving redux

I just sent this message to customer relations in hopes of getting clarification one way or the other:

"I would like clarification in writing about whether passengers can or cannot save seats. In...
Jan 3, 18, 3:08 pm
Replies: 7
Views: 1,150
Posted By carraher

The first one to board saves a seat for the other.

The first one to board saves a seat for the other.
Dec 5, 17, 9:11 am
Replies: 6
Views: 1,347
Posted By carraher

I talked in person with a desk clerk yesterday....

I talked in person with a desk clerk yesterday. He said the hotel is no longer affiliated with any chain (despite CI&Suites signage which is still there). Rooms are available through Booking.com but...
Oct 21, 17, 12:45 pm
Replies: 6
Views: 1,347
Posted By carraher

Yes, the Sleep Inn just a few blocks away near...

Yes, the Sleep Inn just a few blocks away near the Queensbridge subway stop. Hyatt has also opened a new location there but probably pricier than I like to pay. Comfort Inn and Quality Inn are ok for...
Oct 21, 17, 10:34 am
Replies: 6
Views: 1,347
Posted By carraher

Oh well, there are other acceptable hotels in...

Oh well, there are other acceptable hotels in Long Island City which is a great option for budget-minded travelers to NYC.
Oct 18, 17, 6:33 pm
Replies: 6
Views: 1,347
Posted By carraher

Country Inn and Suites Long Island City

Despite some ongoing issues, this has been our go-to location in NYC because of low price and great location. Recently, I have been having difficulty in booking any dates if the future. The website...
Forum: New York City
Sep 4, 17, 6:51 am
Replies: 23
Views: 2,570
Posted By carraher

We always stay in LIC for the reasons you...

We always stay in LIC for the reasons you describe. There is a new Hyatt opening there in November and we are anxious to give it a try. Rates shown are a bit higher than most area hotels (around...
Jun 2, 17, 9:49 am
Replies: 51
Views: 5,937
Posted By carraher

I just had the same experience while checking in...

I just had the same experience while checking in for a same day roundtrip tomorrow. Got the boarding pass for the outbound flight. Will there be a problem getting the BP for the return flight? I say...
May 30, 17, 8:08 am
Replies: 27
Views: 13,182
Posted By carraher

See my post 12/18. Your situation matches mine...

See my post 12/18. Your situation matches mine exactly. The solution was to create a new account with different username and password. Then points and elite status were transferred over.
May 25, 17, 7:43 am
May 12, 17, 9:10 am
Replies: 151
Views: 52,293
Posted By carraher

You are probably right but they could deny entry...

You are probably right but they could deny entry to Priority Pass holders at time of peak capacity. We just had this happen to us at London Gatwick No1 Lounge. It was very busy and they were only...
May 3, 17, 3:14 pm
Replies: 7
Views: 1,601
Posted By carraher

Thank you. I just received an email confirming...

Thank you. I just received an email confirming that circumstance. It also indicates that it is a glitch which hopefully will be rectified so that folks can exercise the various earning preferences...
Apr 30, 17, 4:46 pm
Replies: 7
Views: 1,601
Posted By carraher

He gave you incorrect information. I would call...

He gave you incorrect information. I would call back, tell them the webpage is broken and request the reservation be added. If you get the same answer, ask for a supervisor. Sometimes, you will be...
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