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Search: Posts Made By: duranza
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Forum: TravelBuzz
May 12, 20, 2:56 pm
Replies: 62
Views: 14,786
Posted By duranza

I was born and raised in Cuba and came to the US ...

I was born and raised in Cuba and came to the US in 1961, ended up living in western NY seldom speaking Spanish to anyone even though some communities nearby like Geneva and Rochester had Spanish...
May 1, 20, 5:25 pm
Replies: 11
Views: 1,505
Posted By duranza

Hello, I am finding the same issues looking for...

Hello, I am finding the same issues looking for any Radisson member rate available for London ANY dates from Sept to early October... I even sent a message to them on Twitter and they didn't have any...
Apr 26, 20, 2:38 pm
Replies: 24
Views: 1,896
Posted By duranza

I was notified Sat morning via text that my non...

I was notified Sat morning via text that my non stop flight from RSW to ROC was canceled and none flying till the following Monday with a layover in Baltimore.. I hope we don't get stranded there.
Replies: 15
Views: 1,709
Posted By duranza

I went through that same thing a couple of days...

I went through that same thing a couple of days ago.. even had a "chat" and was told I was unlocked but wasn't , gave up and then tried the next day and it was fine.
Apr 25, 20, 10:05 pm
Replies: 204
Views: 60,803
Posted By duranza

I thought one couldn't cancel without paying a...

I thought one couldn't cancel without paying a fee? I have 2 round trip flights for Aug & Sept and was waiting for them to cancel them.. I used avios for both .
Mar 26, 20, 8:27 am
Replies: 204
Views: 60,803
Posted By duranza

So sorry you did not get through, maybe the...

So sorry you did not get through, maybe the person has left the company , I went to great lengths to acquire the refund as much as contacting the CEO and pleading with him about our case which...
Mar 25, 20, 1:54 pm
Replies: 204
Views: 60,803
Posted By duranza

You need to write to them... on twitter, or FB or...

You need to write to them... on twitter, or FB or directly to [email protected]
Mar 20, 20, 1:38 pm
Replies: 204
Views: 60,803
Posted By duranza

I was only charged $25 per ticket last year on my...

I was only charged $25 per ticket last year on my business class tickets.
Check the fine print on your Iberia email confirmation.
Mar 10, 20, 3:51 pm
Replies: 204
Views: 60,803
Posted By duranza

Which partner airline? I had great success...

Which partner airline? I had great success reaching this person last year.. Contact [email protected] .
Her name is Sol Orduna
She was very quick to get results.
You need to supply your Iberia...
Jan 30, 20, 12:31 pm
Replies: 204
Views: 60,803
Posted By duranza

Contact [email protected] . Her name is Sol...

Contact [email protected] .
Her name is Sol Orduna
She was very quick to get results.
You need to supply your Iberia plus number and details.
Dec 11, 19, 5:32 pm
Replies: 9
Views: 2,708
Posted By duranza

How about an award Premium economy flight upgrade...

How about an award Premium economy flight upgrade to Business class?

Would I have to cancel my flight then redeposit Avios and rebook? nothing on Iberia site that I have found explains this..
Apr 29, 19, 5:13 pm
Replies: 204
Views: 60,803
Posted By duranza

Contact [email protected] . Her name is Sol...

Contact [email protected] .
Her name is Sol Orduna
She was very quick to get results.
You need to supply your Iberia plus number and details.
I wrote to her in Spanish, try Google translate .
I...
Apr 9, 19, 2:34 pm
Replies: 204
Views: 60,803
Posted By duranza

A Miracle just happened!

After sending a letter to the CEO, after continually hounding the agent through FB about their rules and how my cancelation was not on a whim that it was a medical emergency and debating with several...
Apr 9, 19, 2:23 pm
Replies: 204
Views: 60,803
Posted By duranza

What route is that and what plane? I have a...

What route is that and what plane?

I have a flight that I booked using Avios and flying with American Eagle Envoy Bombardier CRJ-700
to Chicago from Rochester then Boeing 737-800...
Apr 4, 19, 2:34 pm
Replies: 204
Views: 60,803
Posted By duranza

Well I am having a meltdown... I have called...

Well I am having a meltdown... I have called again and submitted forms via their website ( hard to find) and have been told via Iberia FB that the flights are non refundable due to calling 1hr and 50...
Apr 2, 19, 9:15 am
Replies: 204
Views: 60,803
Posted By duranza

He is doing great thanks , I am waiting still to...

He is doing great thanks , I am waiting still to hear via email and FB the status of this cancelation.
Oddly enough though while looking at the T&C in Spanish it states that changes can be made...
Apr 1, 19, 6:59 pm
Replies: 204
Views: 60,803
Posted By duranza

This is what worries me. I see it at the bottom...

This is what worries me. I see it at the bottom of my receipt.
Last Tuesday morning before we were to drive 2 -1/2 hrs to Miami for our flight my husband had a stroke. Our flight was for 8:30 that...
Jan 20, 19, 11:30 am
Replies: 116
Views: 23,257
Posted By duranza

Sent, thank you so much

Sent, thank you so much
Jan 20, 19, 9:32 am
Replies: 116
Views: 23,257
Posted By duranza

Any Delta drink coupons available?

Son is flying Delta from Utah to Iceland with a long layover in NY the 26th. Anyone who has any expiring at the end of this month and willing to donate a couple? Most appreciated. thanks
Dec 22, 18, 9:00 am
Replies: 22
Views: 3,111
Posted By duranza

10K has posted to my Radisson account.. woohoo.....

10K has posted to my Radisson account.. woohoo.. now I wait for the anniversary points to post.
Dec 8, 18, 2:50 pm
Replies: 22
Views: 3,111
Posted By duranza

YAY, I see my pending 10k awards too! Woo Hoo!

YAY, I see my pending 10k awards too! Woo Hoo!
Dec 7, 18, 5:47 pm
Replies: 22
Views: 3,111
Posted By duranza

My invite was via paper mail which I left up in...

My invite was via paper mail which I left up in my primary home and may still have it but

I know I did enroll yet the response I got from my email to them was I needed proof of the invite.
Nov 15, 18, 8:46 am
Replies: 22
Views: 3,111
Posted By duranza

Private message

So I too received this offer via paper mail. Registered made said purchases and statement closes today.
I had sent a PM to them asking when it would post and on a lengthy reply the message was you...
Sep 16, 18, 2:27 pm
Replies: 5
Views: 1,073
Posted By duranza

I sent the info today and got it back somewhat...

I sent the info today and got it back somewhat resolved.. only If I check personal information after login where it shows percent of complete information otherwise it still looks the same on the...
Sep 15, 18, 8:04 pm
Replies: 5
Views: 1,073
Posted By duranza

I have had the same issue and many numerous...

I have had the same issue and many numerous emails to them regarding their incomplete website and faultyness with no result.

The form asks to request and unlock your pin number which I have, so I...
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