Go Back  FlyerTalk Forums > Search Forums
Reload this Page >

Search Results

 
Search: Posts Made By: sean1397
Showing results 1 to 25 of 29
Search took 0.01 seconds.
Jul 29, 19, 10:50 am
Replies: 189
Views: 79,640
Posted By sean1397

Theres so much to do in the rockies in summer -...

Theres so much to do in the rockies in summer - pool, hiking, mountain biking, wine tasting, many resorts have art weekends or weeks, etc. I have a home in Vail and never use it enough in the summer...
Jul 29, 19, 10:47 am
Replies: 189
Views: 79,640
Posted By sean1397

I will also add I agree with the reviews. It is a...

I will also add I agree with the reviews. It is a great property. It's why I and others stay there. It should be an amazing experience. It;'s routinely $2000/ night.

The St Regis is an amazing...
Jul 29, 19, 10:44 am
Replies: 189
Views: 79,640
Posted By sean1397

I like the dog! In conclusion it took...

I like the dog!

In conclusion it took Marriott about 3-4 more messages from me and the threat of a charge back to Amex but in the end they stated they valued my relationship - they should. I have...
Apr 11, 19, 12:07 pm
Replies: 805
Views: 74,522
Posted By sean1397

The good things are they are looking into it and...

The good things are they are looking into it and they admitted the confirmation email does not say anything about this potential charge.

The bad things are it has been weeks to get a no response...
Apr 11, 19, 8:31 am
Replies: 805
Views: 74,522
Posted By sean1397

Here is where we are at this point. ...

Here is where we are at this point.


https://cimg8.ibsrv.net/gimg/www.flyertalk.com-vbulletin/1579x1599/aaaaaa_c425da93c753e931922ecd12a7706e376c9b39f9.jpg
Mar 14, 19, 6:21 pm
Replies: 805
Views: 74,522
Posted By sean1397

When I last looked rooms were about $900. when I...

When I last looked rooms were about $900. when I chose to use points they were also about 900. Whether they were 895 or 910 I don't remember. I've never seen an 1100 outside weekend or holiday there...
Mar 14, 19, 5:50 pm
Replies: 805
Views: 74,522
Posted By sean1397

It may not be ranked as high as some but its the...

It may not be ranked as high as some but its the party and be seen hotel in Aspen. Its always sold out and much like clubs in Miami or Ibiza or NYC that know this it obviously treats its customers...
Mar 14, 19, 5:40 pm
Replies: 805
Views: 74,522
Posted By sean1397

Last point here - they can hide behind whatever...

Last point here - they can hide behind whatever hidden terms they want to hide behind., They might win in a court or not. Terms not on the booking page that were supposedly emailed to you at some...
Mar 14, 19, 5:12 pm
Replies: 69
Views: 10,003
Posted By sean1397

So now I not only have to read my booking terms...

So now I not only have to read my booking terms and my email terms and the Marriotts terms, I also have to go to the St Regis in Aspens site and read their terms too? How do I know when Ive read...
Mar 14, 19, 5:10 pm
Replies: 69
Views: 10,003
Posted By sean1397

I got half the points back. I did not no...

I got half the points back.

I did not no show. I will be stunned if Amex doesn't refund it but we will see. The hotel has no ground to stand on but anyways we will see.

I will send a letter...
Mar 14, 19, 1:13 pm
Replies: 69
Views: 10,003
Posted By sean1397

As you can see they clearly added a second...

As you can see they clearly added a second unauthorized reservation. Also Im confused how they can both be in progress if I was a no show. Also Marriott if you are watching you can see the booking...
Mar 14, 19, 1:07 pm
Replies: 69
Views: 10,003
Posted By sean1397

To answer on paper copies of receipts, I try to...

To answer on paper copies of receipts, I try to grab one before going
Im, not perfect and often am running late. Id rather be on time to a 7AM meeting than wait for a receipt
But most importantly I...
Mar 14, 19, 1:04 pm
Replies: 69
Views: 10,003
Posted By sean1397

On the question of the hotel wondering if I sold...

On the question of the hotel wondering if I sold the reservation that would be a weird assumption. I stay at Starwood resorts about 100x per year with many upper end ones so it would seem a guess at...
Mar 14, 19, 12:55 pm
Replies: 805
Views: 74,522
Posted By sean1397

The last thing I will say on this whole topic...

The last thing I will say on this whole topic (other than letting you know how Marriott and Amex deal with it) is I bet many people who stay at this hotel never notice the $1100 charge. Figure...
Mar 14, 19, 12:45 pm
Replies: 805
Views: 74,522
Posted By sean1397

While we wish the key to what a credit card does...

While we wish the key to what a credit card does is the email or terms the biggest key to what a credit card does is what your limit is, how much you spend per year and how often you charge back...
Mar 14, 19, 12:42 pm
Replies: 805
Views: 74,522
Posted By sean1397

As for when I expect it to get concluded - within...

As for when I expect it to get concluded - within 14-30 days. I will just go through Amex. The manager told me they won't charge it back,. I bet they do. They always have. Amex is much nicer to me. I...
Mar 14, 19, 12:39 pm
Replies: 805
Views: 74,522
Posted By sean1397

I will add the bottom line here is this hotel...

I will add the bottom line here is this hotel does not want point users. Ive had at least 5 friends tell me this and this chain of posts makes it clear.

Most hotels would care about their...
Mar 14, 19, 12:22 pm
Replies: 805
Views: 74,522
Posted By sean1397

I now have 5 posts. Here is my confirmation email...

I now have 5 posts. Here is my confirmation email saying the rate was paid in full in points and not cancelable within 60 days. This implies to me if you cancel you lose the payment or points. No...
Mar 13, 19, 5:31 pm
Replies: 805
Views: 74,522
Posted By sean1397

Would everyone agree if this hotel wants to...

Would everyone agree if this hotel wants to charge $1100 or $5000 or whatever it needs to clearly tell you when you book that if you do not show up by X time on X date you will be charged this? Id...
Mar 13, 19, 5:16 pm
Replies: 805
Views: 74,522
Posted By sean1397

I have no problem with a hotel charging a no show...

I have no problem with a hotel charging a no show penalty. The fact Marriott does will add to my increasing reasons to leave the brand but if a hotel is gonna charge a fee it needs to be clear and...
Mar 13, 19, 4:50 pm
Replies: 69
Views: 10,003
Posted By sean1397

Id be even more livid in your case. You have no...

Id be even more livid in your case. You have no control over a flight cancelation. At least in my case I knew/thought Id forfeit the points. I had no idea they could just charge you whatever the hell...
Mar 13, 19, 4:28 pm
Replies: 69
Views: 10,003
Posted By sean1397

Completely new one. I don't know who he is. ...

Completely new one. I don't know who he is.

As an aside the St Regis employees in the past in Aspen have told friends of mine who have booked on points the Hotel hates point users. It makes sense....
Mar 13, 19, 4:01 pm
Replies: 69
Views: 10,003
Posted By sean1397

There are a lot of issues. 1. I called and...

There are a lot of issues.

1. I called and was told checking in in the morning was no problem.

2. What time counts as a no show? With check in on my confirmation at 4PM, I clearly could not...
Mar 13, 19, 3:25 pm
Replies: 805
Views: 74,522
Posted By sean1397

Also why should the no show change the fee from...

Also why should the no show change the fee from points to cash? The guy like me already paid in points and then because a plane doesn't arrive the hotel can just bill him whatever they like in cash?...
Mar 13, 19, 3:19 pm
Replies: 805
Views: 74,522
Posted By sean1397

See my post just below yours. Seems St Regis...

See my post just below yours. Seems St Regis really doesn't want point use as they are ripping me off too
Showing results 1 to 25 of 29
 

Forum Jump