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Sep 20, 02, 12:18 pm
Replies: 22
Views: 1,662
Posted By fannin

DL 196 is a 767-400, so if you flew a 757, those...

DL 196 is a 767-400, so if you flew a 757, those "standby's" could have been ticket-holders being shoe-horned into a smaller plane due to equipment change.

Any chance?
Sep 19, 02, 10:39 am
Replies: 66
Views: 2,248
Posted By fannin

Competition should kick in at some point, though....

Competition should kick in at some point, though. Granted, the six sisters are in intensive care, but one or two might eventually want to sit up and take a little warm soup.

A carrier with...
Sep 18, 02, 6:28 pm
Replies: 29
Views: 1,064
Posted By fannin

The President's Club at IAH rocks. A buffet of...

The President's Club at IAH rocks. A buffet of cheese, fresh fruit, juices and assorted cake snacks. Good free bar and spacious meeting areas. The work stations are good.

Crown Rooms have decor,...
Sep 14, 02, 7:21 pm
Replies: 19
Views: 500
Posted By fannin

"While a passenger may have the impression they...

"While a passenger may have the impression they are giving the seat back to Delta, it is basically worthless when they give it back because we have virtually no opportunity to re-sell it.

Based...
Sep 12, 02, 10:09 pm
Replies: 26
Views: 688
Posted By fannin

A "kiosk fee" is always an option. Any PAX...

A "kiosk fee" is always an option. Any PAX convenience factor is vulnerable to surcharge regardless of how much staff is freed up for other tasks.

They have been a saving grace for me. Some...
Sep 11, 02, 6:45 pm
Replies: 5
Views: 375
Posted By fannin

There's some evidence bumps to GM are done in...

There's some evidence bumps to GM are done in markets where service was trimmed or disrupted by a strike. PM courtesy re-qualifications are rarer, if they're done at all.

It may be too late to...
Sep 9, 02, 9:20 pm
Replies: 225
Views: 4,706
Posted By fannin

Improper post deleted. [This message has...

Improper post deleted.

[This message has been edited by fannin (edited 09-09-2002).]
Sep 9, 02, 5:26 pm
Replies: 37
Views: 1,152
Posted By fannin

But he speaks for others less shy yet equally...

But he speaks for others less shy yet equally contemptuous of we who insist PAX needs shouldn't run a distant second. Their airline is ailing and we're ungrateful. I imagine diesel's rejoinders today...
Sep 9, 02, 12:16 pm
Replies: 225
Views: 4,706
Posted By fannin

Are family medical emergencies (undocumented and...

Are family medical emergencies (undocumented and unverifiable) enough to waive the fee?

Is a system-crippling storm system due at 5 pm in the Northeast a rationale for letting me board a 1 pm...
Sep 9, 02, 11:26 am
Replies: 45
Views: 825
Posted By fannin

I don't think either is abusing the free same-day...

I don't think either is abusing the free same-day standby policy, but only paying customers will now be charged. The inventory is impacted either way.
Sep 9, 02, 11:11 am
Replies: 45
Views: 825
Posted By fannin

So you're still "just as unhappy with the new ...

So you're still "just as unhappy with the new
ticketing/standby policies as most of you" but now think pax abuse them and non-rev's don't?

Ice storms closing three airports in the Northeast will...
Sep 9, 02, 10:41 am
Replies: 225
Views: 4,706
Posted By fannin

So which is it? I took an early flight home...

So which is it?

I took an early flight home from SFO last week when my neighbor called to say my home had been broken into and the front door lock was shattered. Good enough for you?

As for...
Sep 9, 02, 9:25 am
Replies: 119
Views: 3,172
Posted By fannin

Yup. Pax can't make up their minds or schedule...

Yup. Pax can't make up their minds or schedule their lives. And everyone trying to beat an ice storm or just get home for dinner should pay extra except non-rev's.

Wait till the first major...
Sep 8, 02, 3:36 pm
Replies: 12
Views: 619
Posted By fannin

Customer Service Q&A for "lvs2fly":

Hello lvs2fly, who joined 72 hours before and warned us three hours ahead of the rule/fee bombshell around dawn Thursday.

Your colleagues may think us utterly nave and delusional in this...
Sep 8, 02, 10:42 am
Replies: 22
Views: 597
Posted By fannin

Yes. Randy seems largely silent on these issues...

Yes. Randy seems largely silent on these issues and rarely engages the airlines on the record for reasons best known to him. Check out this two-year-old FT transcript (9/21/00):
...
Sep 8, 02, 12:02 am
Replies: 36
Views: 1,017
Posted By fannin

OnePass doesn't block elites from upgrades on...

OnePass doesn't block elites from upgrades on budget fares, opting to fly empty FC seats. CO still honors lifetime platinum memberships and lifetime President's Club memberships, though it has no MM...
Sep 7, 02, 7:15 pm
Replies: 36
Views: 1,017
Posted By fannin

No URL and it's a stretch to say CO is formally...

No URL and it's a stretch to say CO is formally "waiving" the standby fee for elites. A CO telephone agent Friday read me a new memo listing likely circumstances under which the fee would be waived...
Sep 7, 02, 6:36 pm
Replies: 22
Views: 597
Posted By fannin

Would waiving the same-day standby fee for...

Would waiving the same-day standby fee for GM/PM's work a huge financial hardship?

Seems to me it would encourage even more Medallions to re-qualify higher and bring over elites from other...
Sep 6, 02, 11:45 am
Replies: 22
Views: 597
Posted By fannin

Randy on CNN Today

Randy appears at 4pm EDT on CNN Headline News today (9/06/02) to discuss the airlines' policy/rule changes.

Email questions for him to chuck&[email protected]
Sep 6, 02, 10:11 am
Replies: 36
Views: 1,017
Posted By fannin

The "flat-tire" rule applies and allows you a...

The "flat-tire" rule applies and allows you a two-hour grace period before the new use-it-or-lose-it rule applies. That's straight from Customer Service.

Straight from NW...no $100 penalty to...
Sep 6, 02, 9:55 am
Replies: 119
Views: 3,172
Posted By fannin

If that's true about NW...and I haven't seen that...

If that's true about NW...and I haven't seen that anywhere else..it means DL's medallions are truly disadvantaged. CO is waiving the standby fee for One-Pass elites.

Hello? The most...
Sep 5, 02, 11:44 pm
Replies: 119
Views: 3,172
Posted By fannin

The concern is comforting. Judging from...

The concern is comforting.

Judging from UDH's posts, the Customer Service team is eager to ply us with distractions and Virginia Avenue has probably braced for a brief squall. They can save money...
Sep 5, 02, 11:21 pm
Replies: 8
Views: 288
Posted By fannin

The memo doesn't even mention the October 1 start...

The memo doesn't even mention the October 1 start date for the use-it-or-lose-it rule and change fee. You can buy now, fly before then with no new penalties.

If UA holds the line and CO waives...
Sep 5, 02, 10:39 pm
Replies: 119
Views: 3,172
Posted By fannin

That's a reach. The phrase "may result in...

That's a reach. The phrase "may result in forfeiture" is a second cousin to "subject to change or cancellation without notice." Escape hatches are written in every rule so carriers can crack down on...
Sep 5, 02, 9:40 pm
Replies: 2
Views: 317
Posted By fannin

So if I try to standby for an earlier off-peak...

So if I try to standby for an earlier off-peak flight there's no fee?

I missed something in the rules.
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