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Search: Posts Made By: observer
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Jan 6, 20, 3:21 pm
Replies: 617
Views: 118,110
Posted By observer

I have just completed another five night stay at...

I have just completed another five night stay at this property and thought I would provide a report.

I really do not understand some of the negative reviews of this property (including one passed...
Jan 3, 20, 12:30 pm
Replies: 2
Views: 659
Posted By observer

Use of Ramp vs Stairs at BGI Barbados for AA

The Bridgetown airport has no jet bridges. Most planes load/unload by stairs. This is very challenging for anyone with balance issues and carryon luggage.

On my two most recent arrivals at BGI...
Dec 31, 19, 9:10 pm
Replies: 617
Views: 118,110
Posted By observer

Thanks.

Thanks.
Dec 31, 19, 8:04 pm
Replies: 617
Views: 118,110
Posted By observer

Very disappointing report. But consistent with...

Very disappointing report. But consistent with others I have gleaned.

Are/were you HH Gold or Diamond? What was the breakfast benefit? Full buffet?
Dec 28, 19, 9:12 am
Replies: 617
Views: 118,110
Posted By observer

Mandatory Govt Tax

This is apparently a mandatory tax imposed by the government. The rate of the tax varies according to the class of the hotel. It is a per night tax and is not based on the rate paid. The Marriott...
Dec 25, 19, 4:53 pm
Replies: 617
Views: 118,110
Posted By observer

Did you challenge this charge with the hotel? ...

Did you challenge this charge with the hotel? Any explanation? Can corporate explain?
Dec 24, 19, 2:39 pm
Replies: 617
Views: 118,110
Posted By observer

Does anyone have an explanation? Another step by...

Does anyone have an explanation? Another step by a property that seems to want to discourage regular guests (e.g., closure of lounge).
Oct 7, 19, 8:31 pm
Replies: 87
Views: 30,239
Posted By observer

Entirely Satisfactory Experience

My recent stay there was just fine. Cordial, efficient staff. A fine room (a bit small, but I am not doing gymnastics there) with handsome furnishings and meticulous housekeeping. No noise problems...
Sep 16, 19, 10:00 pm
Replies: 617
Views: 118,110
Posted By observer

Was this information in a letter given to you...

Was this information in a letter given to you (with listing of any other Diamond benefits) or just the practice of the staff during your stay?

With the closure of the lounge, I have largely given...
May 6, 19, 8:08 am
May 5, 19, 9:21 pm
Replies: 837
Views: 796,525
Posted By observer

Could one of the very knowledgable people here...

Could one of the very knowledgable people here advise me regarding the Hoppa schedule from T5 to the Hilton T5 around 8 am on a weekday. I will be traveling light (only carry on) and had hoped to...
Apr 16, 19, 5:41 pm
Replies: 617
Views: 118,110
Posted By observer

Lounge closure is confirmed. Property will award...

Lounge closure is confirmed. Property will award only minimal brand-mandated benefits: two bottles of water (for entire stay) and continental breakfast.
Apr 13, 19, 8:07 am
Replies: 617
Views: 118,110
Posted By observer

I understand that the Executive Lounge at this...

I understand that the Executive Lounge at this property has closed or will close shortly. That is very bad news. Any insight as to what arrangements will be made for Honors elite members? The...
Feb 17, 19, 9:28 pm
Replies: 28
Views: 1,815
Posted By observer

Thanks very much. I have never had occasion to...

Thanks very much. I have never had occasion to use that button. I assumed it was to be used only to alert the moderator to inappropriate content, In any case, I have requested that the thread...
Feb 17, 19, 10:59 am
Replies: 28
Views: 1,815
Posted By observer

Thank you. An interesting thread, esp. the Gary...

Thank you. An interesting thread, esp. the Gary Leff article quoting Hilton corporate materials.

The La Jolla Torrey Pines property has no printed in-room Guest Services Directory with tabs....
Feb 17, 19, 10:51 am
Replies: 35
Views: 4,422
Posted By observer

Deleted. Sorry.

Deleted. Sorry.
Feb 17, 19, 10:17 am
Replies: 28
Views: 1,815
Posted By observer

First, I want to apologize for the thread title. ...

First, I want to apologize for the thread title. I tried to edit it both to remove the word “daily” (I was not told this would happen each day — for me the inspection occurred on my second day with...
Feb 16, 19, 10:42 am
Replies: 28
Views: 1,815
Posted By observer

For the record, and not to challenge anything you...

For the record, and not to challenge anything you said, the background to my rude security inspection at the Hilton La Jolla Torrey Pines was quite different. I had interacted with the housekeeper...
Feb 15, 19, 11:54 am
Replies: 28
Views: 1,815
Posted By observer

The Torrey Pines manager on duty actually said...

The Torrey Pines manager on duty actually said nothing about people who were hurt in the rooms. Instead, he stressed several times that this corporate requirement was a response to Las Vegas...
Feb 15, 19, 10:56 am
Replies: 28
Views: 1,815
Posted By observer

To answer your questions: There was no call...

To answer your questions:

There was no call before the security person suddenly showed up knocking loudly on door and, when I expressed concern about this unexpected visit, flashing his badge in...
Feb 15, 19, 9:15 am
Replies: 28
Views: 1,815
Posted By observer

The property is the Hilton La Jolla Torrey Pines...

The property is the Hilton La Jolla Torrey Pines (San Diego).

This unannounced wellness inspection occurred on the evening (Thursday) of the second day of my stay (I checked in on Tuesday...
Feb 14, 19, 8:06 pm
Replies: 28
Views: 1,815
Posted By observer

Mandatory Wellness/Security Check: Hilton Corporate Policy?

I am staying at a Hilton property where security knocked on my door and demanded that I open the door and present myself for a visual inspection.

I declined housekeeping today but charged...
Sep 30, 18, 6:30 pm
Replies: 4
Views: 587
Posted By observer

I have what I think is a very similar question. ...

I have what I think is a very similar question.

I have lots of SPG points. When I have wanted to use them with Marriott, I moved them to Marriott prior to my stay.

This summer, before the...
Aug 31, 18, 8:33 am
Replies: 75
Views: 36,529
Posted By observer

Thank you very much for this. I selected my...

Thank you very much for this. I selected my airline and I can see on my Amex benefits page that it has been properly recorded. But I received no such email message. Thanks for the reassurance.
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