Search: Posts Made By: cssaus
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Sep 17, 19, 5:55 pm
Replies: 1
Views: 654
Posted By cssaus

How to view Book-the-Cook offerings for a non-SQ tkt

I have some upcoming flights that are booked on a VA ticket as VA code share flights.

Even though I have the SQ booking reference number, I am unable to do seat selection or make book-the-cook...
Apr 8, 19, 12:43 am
Replies: 6
Views: 1,033
Posted By cssaus

Usually the EFT terminal is facing you in order...

Usually the EFT terminal is facing you in order that you can read the screen when it comes to entering a PIN. Swiping up is a little awkward at times but I found if I hand the card to the cashier and...
Mar 15, 19, 3:15 pm
Replies: 6
Views: 1,033
Posted By cssaus

Swiping Velocity Card at BP Service Stations

I'm curious to know if others are having the same issue that I have been encountering when swiping my combined Velocity/Global Wallet card at BP service stations.

I consistently run into the issue...
Dec 28, 18, 1:54 am
Replies: 2
Views: 747
Posted By cssaus

Requesting seats 11D/11F on A380

My wife and I are traveling on SQ322 flight from SIN-LHR and SQ317 LHR-SIN.

According to the SQ seatmap seats 11D/11F can be set up as a double bed and are available for both of our flights. I...
Aug 4, 18, 5:52 pm
Replies: 28
Views: 4,278
Posted By cssaus

Agree!!

Agree!!
Aug 4, 18, 3:01 pm
Replies: 28
Views: 4,278
Posted By cssaus

Will be flying J. Fortunately as a VA Platinum...

Will be flying J. Fortunately as a VA Platinum member I can access the F lounge in AUH.
Aug 4, 18, 1:56 am
Replies: 28
Views: 4,278
Posted By cssaus

Doing a SYD-AUH-LHR return trip on EY next month....

Doing a SYD-AUH-LHR return trip on EY next month.

Given the noticeable downgrading of service in the past year or so, I had come to the conclusion that this would be my last trip on EY and next...
May 13, 18, 7:11 pm
Replies: 2
Views: 1,052
Posted By cssaus

Not a problem. I have a flight next week...

Not a problem.

I have a flight next week where the booking has my first name & surname only. I never make a booking to include my middle name and have never ever had a problem.
Apr 30, 18, 3:24 am
Replies: 13
Views: 1,268
Posted By cssaus

I seemed to recall that in the circumstances you...

I seemed to recall that in the circumstances you described you are still entitled to Virgin FF points based on the original Velocity ticket you purchased. Maybe someone else can confirm if this is...
Apr 19, 18, 4:29 pm
Replies: 8
Views: 1,296
Posted By cssaus

Seats 11D/11F on new A380

Has anyone traveled on the new A380 in seats 11D/11F which are the ones that can be turned into a double bed? Interested to hear feedback.

My wife & I are flying on SQ232 from SYD-SIN and I was...
Mar 24, 18, 11:50 pm
Replies: 7
Views: 3,423
Posted By cssaus

Change Frequent Flyer Number in Booking

Is there a reason as to why I am unable to change my frequent flyer details in a booking? Is it due to the stupid website?

I guess I'll have to call up.
Nov 27, 17, 8:50 pm
Replies: 1,955
Views: 462,148
Posted By cssaus

I looked up the flight. There are 18 unallocated...

I looked up the flight. There are 18 unallocated seats and 3 seats that are marked as "blocked". Be aware, unallocated seats don't necessarily indicate that they are available for upgrades. You could...
Sep 15, 17, 8:09 pm
Replies: 11
Views: 3,031
Posted By cssaus

You can only xfer between the two frequent flyer...

You can only xfer between the two frequent flyer programs if they are both in the same name.

Family pooling is better in that apart from getting the points the SC's go across as well.
Sep 15, 17, 6:17 pm
Replies: 11
Views: 3,031
Posted By cssaus

I was wondering about this question as well. ...

I was wondering about this question as well.

I have my 88 year-old father-in-law coming out to Australia from the UK next March for my daughter's wedding. He's already got a booking on SQ in J.
...
Jul 9, 17, 6:01 pm
Replies: 263
Views: 75,811
Posted By cssaus

Flying first from JFK-HNL, what lounge access is...

Flying first from JFK-HNL, what lounge access is available?
Jun 22, 17, 6:41 pm
Replies: 4
Views: 1,930
Posted By cssaus

I'm wondering if AMEX travek might have made the...

I'm wondering if AMEX travek might have made the error in the booking class used. As I had included my Virgin Australia FF number in the booking, I've emailed VA about the matter.
Jun 22, 17, 12:19 am
Replies: 4
Views: 1,930
Posted By cssaus

Class Z (In what class is International Economy Comfort booked as?)

That's very interesting.

I actually purchased the tickets through American Express travel where I used cash, my $400 AMEX travel credit and some membership rewards points. There were no frequent...
Jun 21, 17, 5:15 pm
Replies: 4
Views: 1,930
Posted By cssaus

Class Z (In what class is International Economy Comfort booked as?)

In what class is International Economy Comfort booked as? I recently flew SYD-HNL and it showed up Z class.
May 5, 17, 11:53 pm
Replies: 10
Views: 1,695
Posted By cssaus

That's been my experience that it takes longer...

That's been my experience that it takes longer for the points/SCs to come through when the flight is ticketed as a codeshare flight. I usually wait the prescribed number of days until I'm eligible to...
Apr 6, 17, 12:55 am
Replies: 167
Views: 89,956
Posted By cssaus

An update on lounge access for VA Gold & Platinum...

An update on lounge access for VA Gold & Platinum members when traveling to and from HNL on Hawaiian Airlines.

Firstly, for flights from BNE to HNL there is no lounge access at all.

From SYD to...
Dec 14, 16, 11:40 pm
Replies: 6
Views: 1,772
Posted By cssaus

You haven't said what class you're traveling in. ...

You haven't said what class you're traveling in.

In J class I've never had any issues calling up SQ and telling them what I want.
Nov 26, 16, 7:48 pm
Replies: 12
Views: 2,509
Posted By cssaus

Last Friday afternoon my daughter & her...

Last Friday afternoon my daughter & her boyfriend checked into for their flights to South Africa via Perth and after checking their luggage proceeded out of the terminal and up to Premium Entry...
Oct 26, 16, 4:23 pm
Replies: 467
Views: 64,011
Posted By cssaus

I somehow missed it last month when I went thru...

I somehow missed it last month when I went thru AUH, mind you it was 2.30am! I'll make sure that once I clear the transit security check I'll look straight away for the entrance before the duty free...
Oct 26, 16, 1:15 pm
Replies: 467
Views: 64,011
Posted By cssaus

I'm still a little confused as to precisely where...

I'm still a little confused as to precisely where the new lounge is located.

After exiting transit security you end up in the duty free area where you can head off to the left to the departure...
Sep 18, 16, 9:14 pm
Replies: 550
Views: 201,711
Posted By cssaus

Had no problem at all redeeming VS points for two...

Had no problem at all redeeming VS points for two return tickets on Hawaiian Airlines. SYD-HNL
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