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Search: Posts Made By: Lizzieroe
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Dec 24, 18, 6:32 am
Replies: 32
Views: 2,372
Posted By Lizzieroe

Yes this exactly the type of situation they...

Yes this exactly the type of situation they faced. Unfortunately they are not savvy travelers like you so didn’t call the airline until after the missed check-in. Interestingly LX told me it would...
Dec 24, 18, 6:22 am
Replies: 32
Views: 2,372
Posted By Lizzieroe

Not of that magnitude. You would be hard pressed...

Not of that magnitude. You would be hard pressed to find a New Yorker who would consider allowing 2 hours to get to the airport from Manhattan as reckless.
Dec 24, 18, 6:14 am
Replies: 32
Views: 2,372
Posted By Lizzieroe

This only makes sense if you treat everyone as a...

This only makes sense if you treat everyone as a one-time customer, instead of someone whose repeat business you seek to acquire. They’ve lost my business. As a frequent flier, most often in...
Dec 24, 18, 5:52 am
Replies: 32
Views: 2,372
Posted By Lizzieroe

They left 4 hours in advance. NYC was ensnarled...

They left 4 hours in advance. NYC was ensnarled in traffic jams way beyond what is typical. The one hour trip to JFK turned into many times that. So yes this was a “flat-tire” situation.
Dec 24, 18, 5:49 am
Replies: 32
Views: 2,372
Posted By Lizzieroe

I don’t know why you assume they flouted the...

I don’t know why you assume they flouted the airline suggestions. They left 4 hours in advance. Massive traffic jams occurred.
Dec 19, 18, 3:55 pm
Replies: 32
Views: 2,372
Posted By Lizzieroe

Missed check in and Swiss refuses to rebook

Does anyone have experience getting reimbursed for fare difference fees for missed flights on Swiss?

My parents were booked on lx 23 New York to Geneva and showed up to airport just 75 minutes...
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