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Apr 29, 20, 11:36 pm
Replies: 358
Views: 109,622
Posted By MerlionAir

Received an email from expedia.my on 4 Mar to say...

Received an email from expedia.my on 4 Mar to say the ticket has been cancelled and to expect a refund in 30 days. By 15 Apr, the refund still had not been processed. Expedia was only entertaining...
Apr 26, 20, 11:51 pm
Replies: 4
Views: 820
Posted By MerlionAir

Bear in mind that trans-Atlantic VS flights are...

Bear in mind that trans-Atlantic VS flights are not eligible to earn elite miles. You will only get award miles.
Apr 24, 20, 1:35 am
Replies: 5
Views: 1,997
Posted By MerlionAir

I flew the route on 21 Mar and there was full...

I flew the route on 21 Mar and there was full catering in J. Can't say what it's like now though. Appreciate if you could provide an update after your relative has flown as I am extremely curious to...
Mar 29, 20, 12:29 am
Replies: 3
Views: 1,056
Posted By MerlionAir

If your flight was cancelled and they do not want...

If your flight was cancelled and they do not want to offer you a refund, file a chargeback with your bank.
Forum: Trip Reports
Mar 26, 20, 1:28 am
Replies: 2
Views: 2,379
Posted By MerlionAir

Travelling home during COVID - SQ J LHR-SIN

First and foremost, Id like to mention that this trip was for essential travel. No one should be flying at this time unless absolutely necessary. My purpose of writing this TR is to highlight the...
Mar 25, 20, 11:38 pm
Replies: 27
Views: 2,476
Posted By MerlionAir

SQ's IT is fairly archaic. A lot of things have...

SQ's IT is fairly archaic. A lot of things have to be done manually from the back end. Things take a while to get updated so it is not unusual for your flight to be cancelled as per the pdf file...
Mar 25, 20, 11:33 pm
Replies: 106
Views: 18,332
Posted By MerlionAir

I guess you could try filing a charge back with...

I guess you could try filing a charge back with your bank under goods/service not delivered (after the scheduled travel date).
Mar 25, 20, 3:44 am
Replies: 446
Views: 121,984
Posted By MerlionAir

Photo from a friend who just got off BA11 LHR-SIN...

Photo from a friend who just got off BA11 LHR-SIN in CW. He did not get the memo from Waterside... so was furious. I hope BA do not make these catering cuts permanent.
Also, spare a thought for pax...
Mar 9, 19, 3:14 pm
Replies: 272
Views: 64,315
Posted By MerlionAir

Seeing lower prices on certain dates. 16/4-30/4...

Seeing lower prices on certain dates. 16/4-30/4 JFK-SIN-JFK is $1,773. OTA error?
Jan 12, 19, 5:58 pm
Replies: 17
Views: 1,670
Posted By MerlionAir

SQ website woes is a perennial issue. It has been...

SQ website woes is a perennial issue. It has been like that for years.
In the last year alone, I've experienced:
1. Incorrect PY fare rules presented on the website UI
2. Caught them selling F on...
Jan 5, 19, 4:37 pm
Replies: 406
Views: 75,750
Posted By MerlionAir

CheapOair allows you to view the fare rules...

CheapOair allows you to view the fare rules (though not the fare basis) which clearly states it is an Economy fare despite being presented by the OTA as First Class.
Jan 5, 19, 8:01 am
Replies: 406
Views: 75,750
Posted By MerlionAir

The OTAs in question are selling it in Y for the...

The OTAs in question are selling it in Y for the same price.
Dec 28, 18, 2:04 am
Replies: 2
Views: 976
Posted By MerlionAir

Try requesting for 96 D/F or 91 D/F instead which...

Try requesting for 96 D/F or 91 D/F instead which are the other double beds. My experience is that SQ unblocks J bassinet seats if you call in to request but not the first row ones which are...
Jan 19, 18, 3:35 pm
Replies: 37
Views: 7,991
Posted By MerlionAir

Seems like the roll out of the new fare types and...

Seems like the roll out of the new fare types and chargeable seat selection are causing headaches for SQ's IT. Website was scheduled to be down for 5hrs but that has now increased to 8hrs. Not...
Jan 14, 18, 2:25 pm
Replies: 4
Views: 698
Posted By MerlionAir

I've hit download speeds of 8Mbps on the B77W...

I've hit download speeds of 8Mbps on the B77W (9V-SNB) with the time-based pricing.
Jan 9, 18, 5:28 am
Replies: 4
Views: 705
Posted By MerlionAir

Try selecting your seats online EXACTLY 96 hours...

Try selecting your seats online EXACTLY 96 hours before the scheduled departure of the flight. Almost all of the blocked seats open up at this point but start getting gradually re-blocked almost...
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