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Search: Posts Made By: Purjelentaja
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Sep 15, 20, 5:54 am
Replies: 175
Views: 26,119
Posted By Purjelentaja

Cancellation and refund requested in same phone...

Cancellation and refund requested in same phone call on Friday. Refund in full appeared on my credit card account on Sunday. Thanks, Finnair!
Sep 13, 20, 1:04 pm
Replies: 848
Views: 102,505
Posted By Purjelentaja

It looks like Finnair is doing their best to keep...

It looks like Finnair is doing their best to keep me out of their flights. My return flight for my next weekend trip was cancelled and replaced by non-suitable alternative forcing me to cancel the...
Jun 30, 20, 12:38 am
Replies: 175
Views: 26,119
Posted By Purjelentaja

Talked to J as well yesterday (short wait): -...

Talked to J as well yesterday (short wait):
- flights on a ticket bought last year cannot be postponed beyond 30NOV20, the only chance is to ask for refund and buy new ticket
Jun 22, 20, 12:39 am
Replies: 1,862
Views: 282,266
Posted By Purjelentaja

Same experience, they simply do not reply, just...

Same experience, they simply do not reply, just wonder if they even read the feedback or questions sent.
Jun 10, 20, 1:53 am
Replies: 293
Views: 41,135
Posted By Purjelentaja

Part of a multi-leg itinerary cancelled, but part...

Part of a multi-leg itinerary cancelled, but part of it will be used. Anyone know how the value of the cancelled parts is calculated for refund?
May 14, 20, 7:32 am
Replies: 651
Views: 118,448
Posted By Purjelentaja

Same here

Same here
May 7, 20, 12:41 am
Replies: 293
Views: 41,135
Posted By Purjelentaja

Called Platline yesterday regarding my cancelled...

Called Platline yesterday regarding my cancelled flight in late March - early April that I hadn't asked to be refunded, yet. I discussed of my options and they were ready to change the flight dates...
Apr 22, 20, 7:18 am
Replies: 5,299
Views: 688,207
Posted By Purjelentaja

Just like in 2012, when it was so firm that they...

Just like in 2012, when it was so firm that they had even transported most of the apron equipment from TXL to BER but then cancelled the whole thing :D I already had tickets written to BER just after...
Apr 9, 20, 12:49 am
Replies: 293
Views: 41,135
Posted By Purjelentaja

Yup, that is my plan.

Yup, that is my plan.
Apr 8, 20, 7:15 am
Replies: 293
Views: 41,135
Posted By Purjelentaja

Unhappy one here. I have one cancelled return...

Unhappy one here. I have one cancelled return trip to Japan in J for two, unfortunately booked via Expedia, simply because my itinerary was not available on AY net. It looks they are not willing to...
Mar 27, 20, 2:21 am
Replies: 340
Views: 42,315
Posted By Purjelentaja

Unless in the future Business Light (I) becomes...

Unless in the future Business Light (I) becomes much cheaper and Business Classic (R) will be in the same price level as Business Saver (I) previously, I think I'll be leaning towards other carriers...
Mar 15, 20, 7:48 am
Replies: 629
Views: 72,529
Posted By Purjelentaja

https://cimg6.ibsrv.net/gimg/www.flyertalk.com-vbu...

https://cimg6.ibsrv.net/gimg/www.flyertalk.com-vbulletin/598x119/sieppaa_2f3848b7f0ea0b3085cb324f1c1565c6c2a6e70f.jpg
Mar 13, 20, 1:28 pm
Replies: 332
Views: 44,250
Posted By Purjelentaja

Excellent news, thanks alot, my Plat would...

Excellent news, thanks alot, my Plat would definately have died due to this crisis without this :) As you, FinnairPlus , earlier mentioned loyalty goos both ways, and this is excellent example of it!
Mar 11, 20, 5:29 am
Replies: 332
Views: 44,250
Posted By Purjelentaja

Discussed with CS on Plat line about a couple of...

Discussed with CS on Plat line about a couple of cancelled flights and changing existing reservations. Change of existing reservation was fine without fee regardless of booking classes available. She...
Mar 9, 20, 12:52 am
Replies: 1,469
Views: 240,289
Posted By Purjelentaja

This morning 4 minutes and it was done. I think...

This morning 4 minutes and it was done. I think @ffay005 has it right, wothless to try late evening or night. Btw, new tickets arrived from "Frequent Flyer Internet Sales For Vip ", haven't seen that...
Mar 8, 20, 3:36 pm
Replies: 1,469
Views: 240,289
Posted By Purjelentaja

New chat function seems to be totally useless....

New chat function seems to be totally useless. Previously it worked fine, but now...:( It seems to be another disaster chapter in the story of AY IT. After 35minutes in line as #2...
Mar 8, 20, 2:58 pm
Replies: 1,556
Views: 276,704
Posted By Purjelentaja

Same here. All my upgrade waitlisted flights now...

Same here. All my upgrade waitlisted flights now show availability, but none have cleared, still show as waitlisted. It is weird that the waitlist doesn't clear when availablility opens, but clearing...
Mar 7, 20, 9:42 am
Replies: 20
Views: 3,628
Posted By Purjelentaja

Also morning flight to BMA a couple of days ago...

Also morning flight to BMA a couple of days ago was surprisingly empty, only about 40% of seats taken. Two domestic flights in Sweden even less than that. Evening ARN-HEL almost full 321, but...
Mar 7, 20, 9:34 am
Replies: 1,130
Views: 218,560
Posted By Purjelentaja

Did they really write that no compesation because...

Did they really write that no compesation because of those other benefits? That reply is just unbelievable!
Feb 29, 20, 6:50 am
Replies: 1,130
Views: 218,560
Posted By Purjelentaja

They can do it if they are proactive and just...

They can do it if they are proactive and just take the initiative. Once the purser made the feedback on my behalf without me interfering with it in any way, and some days later I got reply from...
Feb 21, 20, 1:34 pm
Replies: 5,299
Views: 688,207
Posted By Purjelentaja

Instead of having uniform procedures that...

Instead of having uniform procedures that everyone knows everywhere, at HEL they are now making their own rules, making people just confused and spending more time at security and longer queues....
Feb 18, 20, 4:49 am
Replies: 1,469
Views: 240,289
Posted By Purjelentaja

This morning HEL-ARN. Exit row with middle seat...

This morning HEL-ARN. Exit row with middle seat empty between two elites, perhaps due to the imaginary seat block. Some random passenger complains of his assigned seating the FA, and she without any...
Feb 11, 20, 10:38 am
Replies: 302
Views: 47,988
Posted By Purjelentaja

What is the value of the vouchers nowadays as the...

What is the value of the vouchers nowadays as the upgrade availability is almost zero and all going waitlisted? At least to me the value of vouchers, which once were absolutely the best and most...
Feb 4, 20, 11:07 am
Replies: 555
Views: 143,575
Posted By Purjelentaja

AY142 BKK-HEL. Departure is quite early for...

AY142 BKK-HEL. Departure is quite early for lunch, so we decided to postpone it and have some sleep before that, as nowadays dine-on-demand is printed even on the menu cards. According to the...
Jan 31, 20, 4:52 am
Replies: 35
Views: 2,584
Posted By Purjelentaja

Is it so? When visiting Finnair Kitchen I...

Is it so? When visiting Finnair Kitchen I understood that short haul mains were coming from German frozen, but starters and long haul mains were made in their own kitchen.
Showing results 1 to 25 of 555
 

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