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Search: Posts Made By: Maclock
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Apr 27, 20, 11:41 pm
Replies: 10
Views: 1,099
Posted By Maclock

Will send you a PM.

Will send you a PM.
Feb 18, 20, 11:23 am
Replies: 1,254
Views: 230,987
Posted By Maclock

Four unsuccessful attempts through GCR on my end:...

Four unsuccessful attempts through GCR on my end: two during November 2019 and two during January 2020. I tried both the World Elite and the Platinum Plus versions. I've never had a problem in the...
Nov 6, 19, 1:48 pm
Replies: 1,636
Views: 472,981
Posted By Maclock

Some poppycock about application channels and...

Some poppycock about application channels and different offers.
Nov 6, 19, 12:55 pm
Replies: 1,636
Views: 472,981
Posted By Maclock

Poor customer service

So, I applied by clicking on a valid link, by entering a valid code, and by submitting my application on 31 October 2019. Despite having done all of that, Barclays said the $99 annual fee would not...
Oct 1, 19, 2:18 am
Replies: 16
Views: 3,499
Posted By Maclock

Question Current status (2019-2020)

I'd like to apologize to everyone for bringing this thread back from the dead. I've searched online for information, but I can't find what I'm looking for. Therefore, my enlightenment would appear to...
Jul 7, 19, 10:38 am
Replies: 66
Views: 4,765
Posted By Maclock

And that's how I got things going, with the...

And that's how I got things going, with the Alaska gate agent stating in reply that there was no compensation on offer. If some of you think that airline-provided customer service is bad in the...
Jul 7, 19, 8:21 am
Replies: 66
Views: 4,765
Posted By Maclock

[/left] Expect less, get less -- that's what...

[/left]
Expect less, get less -- that's what happens if you don't push the limits, test boundaries, and ask questions, isn't it?

Also, I was helping Alaska, not Delta, but thanks for chiming in...
Jul 7, 19, 8:15 am
Replies: 66
Views: 4,765
Posted By Maclock

Well, having been in a situation at the same...

Well, having been in a situation at the same airport with Delta where the local gate agent faffed up the appropriate courtesy compensation when I helped them (and about whom I was later informed by...
Jul 7, 19, 7:50 am
Replies: 66
Views: 4,765
Posted By Maclock

In part, it was.

In part, it was.
Jul 6, 19, 11:53 pm
Replies: 66
Views: 4,765
Posted By Maclock

Nothing was hidden from Delta. As they asked for...

Nothing was hidden from Delta. As they asked for the ticket number as part of their online mileage claim form process, they knew that I was flying on an AS-issued ticket.
Jul 6, 19, 11:46 pm
Replies: 66
Views: 4,765
Posted By Maclock

I don't think that Delta owes me those miles, but...

I don't think that Delta owes me those miles, but I did solicit some input as to why I was denied them. As the fare basis was Z on my newly-issued boarding pass for Delta, I did write to request...
Jul 6, 19, 11:28 pm
Replies: 66
Views: 4,765
Posted By Maclock

Although the relevance of this isn't entirely...

Although the relevance of this isn't entirely obvious to me, yes, it was in F.
Jul 6, 19, 11:22 pm
Replies: 66
Views: 4,765
Posted By Maclock

Whether points or cash, the form of tender for a...

Whether points or cash, the form of tender for a booked and confirmed ticket is irrelevant in my opinion. A booked and confirmed ticket is a booked and confirmed ticket.
Jul 6, 19, 11:05 pm
Replies: 66
Views: 4,765
Posted By Maclock

This is completely irrelevant and if this thread...

This is completely irrelevant and if this thread gets closed, then it'll be because some folks decided to turn it into a snipe fest.
Jul 6, 19, 11:02 pm
Replies: 66
Views: 4,765
Posted By Maclock

The fact that it was an award ticket is...

The fact that it was an award ticket is immaterial. People snag compensation on award tickets all the time. The Delta ticket that yielded me a $1000 pre-paid American Express card and 3,000...
Jul 6, 19, 8:14 pm
Replies: 66
Views: 4,765
Posted By Maclock

While you're perfectly entitled to your opinion,...

While you're perfectly entitled to your opinion, the fact that you have an opinion doesn't make it fact. I resent being called greedy when all I did was write to see whether courtesy compensation on...
Jul 6, 19, 7:58 pm
Replies: 66
Views: 4,765
Posted By Maclock

By the way, being characterized as greedy is...

By the way, being characterized as greedy is hilarious, especially when I've been clear throughout that courtesy compensation is what interests me.
Jul 6, 19, 7:45 pm
Replies: 66
Views: 4,765
Posted By Maclock

I did them the favour. Arriving earlier to MSP...

I did them the favour. Arriving earlier to MSP made exactly no difference to me. In fact, I had to find a way to kill a few hours, so I went to Mall of America shortly after checking in to my hotel...
Jul 6, 19, 7:44 pm
Replies: 66
Views: 4,765
Posted By Maclock

Delta put me on a competitor, in the same class...

Delta put me on a competitor, in the same class of travel, with a single connection to STL -- not unlike the single connection that I had on Delta -- and the rerouting got me to STL earlier than if I...
Jul 6, 19, 7:39 pm
Replies: 66
Views: 4,765
Posted By Maclock

I asked about compensation at the gate and was...

I asked about compensation at the gate and was told that there would be no compensation. Figuring that the gate agent must be mistaken, I then got on to Alaska customer service about it before...
Jul 6, 19, 7:35 pm
Replies: 66
Views: 4,765
Posted By Maclock

I indicated that I might be interested and then...

I indicated that I might be interested and then asked about compensation before any re-routing was done. The Alaska gate agent said that there would be no compensation. I found that strange, but I...
Jul 6, 19, 7:32 pm
Replies: 66
Views: 4,765
Posted By Maclock

That's exactly what happened, with a $1000...

That's exactly what happened, with a $1000 pre-paid American Express card and 3,000 SkyMiles awarded after the fact.
Jul 6, 19, 2:14 pm
Replies: 66
Views: 4,765
Posted By Maclock

Not when their biggest regional competitor is...

Not when their biggest regional competitor is doing just that though, I should think.
Jul 6, 19, 2:03 pm
Replies: 66
Views: 4,765
Posted By Maclock

Delta did just that for me last October. I'd...

Delta did just that for me last October. I'd have thought that Alaska would like to be competitive. Perhaps I'm mistaken.
Jul 6, 19, 1:34 pm
Replies: 66
Views: 4,765
Posted By Maclock

Question No courtesy compensation?

At the gate in Canada before staring a recent trip, I was called by name to the podium. Upon arrival at the gate, Alaska inquired if I'd like to go directly to MSP on Delta as opposed to Y__-SEA-MSP....
Showing results 1 to 25 of 412
 

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