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Search: Posts Made By: dr_torch
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Yesterday, 2:05 pm
Replies: 763
Views: 94,290
Posted By dr_torch

Upgrades from Flex remain the same as far as I...

Upgrades from Flex remain the same as far as I can see. Most Flex is 10 credits. As for the best guess it depends on load factors. I would say this year you would have a better chance than most,...
Oct 21, 20, 7:53 pm
Replies: 1,062
Views: 136,093
Posted By dr_torch

I went back and read WestJet's statement and it...

I went back and read WestJet's statement and it does seem that with the exception of Basic fare WestJet will refund (eventually) the ticket as long as WestJet cancelled the flight.

Basically the...
Oct 20, 20, 2:13 pm
Replies: 8
Views: 702
Posted By dr_torch

If you look into the full terms and conditions I...

If you look into the full terms and conditions I believe it says that it will book into Flex M and you can use eUps based on that booking class.

Latitude passes actually offers complimentary...
Oct 19, 20, 2:17 pm
Replies: 8
Views: 702
Posted By dr_torch

I think of of the nice things about a flight pass...

I think of of the nice things about a flight pass is the ability to book at short notice - like tomorrow or a few days ahead. Schedule changes these days (especially with Air Canada are very common...
Oct 15, 20, 1:33 pm
Replies: 2,302
Views: 391,574
Posted By dr_torch

Angry Oh come on - they clearly tell me it is because...

Oh come on - they clearly tell me it is because of a "government advisory" that they cannot fly from YOW to YYZ. It's certainly not AC's fault. Somebody from the government is obviously standing in...
Oct 15, 20, 9:33 am
Replies: 4
Views: 618
Posted By dr_torch

Personally I value AE miles around 1 CPM so I...

Personally I value AE miles around 1 CPM so I would pay cash for that ticket.

However, I certainly second YOWgary on this. I would purchase either a refundable Comfort or Latitude fare, use...
Oct 15, 20, 9:23 am
Replies: 5,718
Views: 831,181
Posted By dr_torch

Speaking of errors, this one was my favourite. I...

Speaking of errors, this one was my favourite. I like how the word "technical" is in red....
Oct 14, 20, 2:57 pm
Replies: 219
Views: 88,947
Posted By dr_torch

I replied to an email I had sent earlier to...

I replied to an email I had sent earlier to customer relations that told me my ticket would be converted to a travel voucher by the end of September.

The new line is that my "patience and...
Oct 13, 20, 12:47 pm
Replies: 2,302
Views: 391,574
Posted By dr_torch

Current cowtool is not crap ... come on, give...

Current cowtool is not crap ... come on, give yourself some credit :)

I tried again to click on them but no luck - you are correct though it does tell me I am waitlisted so all good....
Oct 13, 20, 12:20 pm
Replies: 2,302
Views: 391,574
Posted By dr_torch

Totally agree with you - but I cannot uncheck...

Totally agree with you - but I cannot uncheck those boxes. They are greyed out. I can click the red Cancel button at the bottom and I get a big warning asking me if I want to cancel the upgrades...
Oct 9, 20, 2:31 pm
Replies: 2,302
Views: 391,574
Posted By dr_torch

Hey Mr. Cow ... to do this do I have to cancel...

Hey Mr. Cow ... to do this do I have to cancel any upgrade requests before I can click on the "Change Flight" button? I asked the agent to use the new upgrade system to put in my request now but my...
Oct 9, 20, 8:52 am
Replies: 1,062
Views: 136,093
Posted By dr_torch

So is it the case on previously cancelled booking...

So is it the case on previously cancelled booking that you cannot pull up the new booking on the website. The PNR is the same but I get the message "you have opted to cancel"

I can pull it up...
Oct 8, 20, 1:46 pm
Replies: 2,302
Views: 391,574
Posted By dr_torch

Does anybody know what's going on with flights...

Does anybody know what's going on with flights from YUL-PVR.

I was about to book YUL-PVR-YOW for Jan 3rd. I have AE flights down to Mexico so I need a return (assuming this trip goes ahead).
...
Sep 25, 20, 2:02 pm
Replies: 1,062
Views: 136,093
Posted By dr_torch

Well my drama continues. After 11 weeks of...

Well my drama continues. After 11 weeks of hearing nothing and getting no replies to my emails I called AMEX who was happy to issue a chargeback on my behalf. Initially they gave me my money back,...
Sep 2, 20, 9:13 am
Replies: 2,302
Views: 391,574
Posted By dr_torch

Well, my initial request to cancel was on June...

Well, my initial request to cancel was on June 16th. I got an email that day telling me it would be 6 weeks.

I attempted to follow up by email on July 8th and July 30th to get an update on their...
Aug 27, 20, 8:39 am
Replies: 2,302
Views: 391,574
Posted By dr_torch

Me too - from June 16th. I was told my...

Me too - from June 16th. I was told my reservations to expect something by the end of September. That's about 6 weeks right?
Aug 21, 20, 2:26 pm
Replies: 1,062
Views: 136,093
Posted By dr_torch

Great. It must be a very complicated technical...

Great. It must be a very complicated technical challenge to issue a gift card. I'm just amazed I can walk into a mall and walk out with a gift card, on the same day. And when I go and use it at a...
Aug 21, 20, 11:44 am
Replies: 20
Views: 2,300
Posted By dr_torch

Well, unfortunately I think you probably hit the...

Well, unfortunately I think you probably hit the nail on the head with this one. It was a goodwill policy and now it is no longer valid.

With all the COVID-19 stuff going on perhaps you are...
Aug 20, 20, 12:33 pm
Replies: 1,062
Views: 136,093
Posted By dr_torch

If you take a look around on this thread you will...

If you take a look around on this thread you will see that people have been waiting over 10 weeks now. Getting an update also seems to be impossible.
Aug 18, 20, 7:40 pm
Replies: 29
Views: 3,189
Posted By dr_torch

Well I have been waiting almost 10 weeks now so I...

Well I have been waiting almost 10 weeks now so I wouldn't bet on getting it right away.

I'm not actually sure it really exists yet. It's like one of those emails from a Saundi prince that has...
Aug 18, 20, 3:37 pm
Replies: 29
Views: 3,189
Posted By dr_torch

Same here. If somebody at AC would actually let...

Same here. If somebody at AC would actually let me use some of the $5k they owe me then I could actually book one of these sales but I'm afraid I'm not giving them more money until I get this fantasy...
Aug 17, 20, 4:44 pm
Replies: 1,062
Views: 136,093
Posted By dr_torch

Well I have both, but this one was cancelled and...

Well I have both, but this one was cancelled and I chose a gift card (via the manual form).

My other one is a conversion. That one is 8 weeks now. That did not require the manual form.
Aug 17, 20, 3:19 pm
Replies: 1,062
Views: 136,093
Posted By dr_torch

Well I am *only* on 9 weeks now - so I guess I...

Well I am *only* on 9 weeks now - so I guess I can remain positive ;)
Jul 28, 20, 3:29 pm
Replies: 1,062
Views: 136,093
Posted By dr_torch

There must be somebody that I can irritate? I'm...

There must be somebody that I can irritate? I'm usually quite good at it ;)
Jul 28, 20, 2:06 pm
Replies: 1,062
Views: 136,093
Posted By dr_torch

Well it's been 6 weeks for me now. It's a touch...

Well it's been 6 weeks for me now. It's a touch frustrating as I would use the gift card right away to book flight towards the end of December. I need it since the fare difference is less than what...
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