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Search: Posts Made By: UA Insider
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Jan 30, 19, 9:40 am
Replies: 153
Views: 7,941
Posted By UA Insider

Hi All, We worked to resolve the issue with...

Hi All,

We worked to resolve the issue with the 777-200 seat maps and place customers back in their original seats. While most were able to be resolved, there are still some customers who may...
Jan 27, 19, 11:42 am
Replies: 153
Views: 7,941
Posted By UA Insider

Hi Everyone, Following a technology upgrade...

Hi Everyone,

Following a technology upgrade over the weekend there was an issue with seat maps for 24 of our 777-200 aircraft, where some customers lost their seat assignments. We’re working...
Jan 23, 19, 10:54 am
Replies: 485
Views: 33,725
Posted By UA Insider

We're excited about our updated app, which our...

We're excited about our updated app, which our inhouse digital team spent over a year designing. We hope you enjoy using it!

- UA Insider


Our inhouse digital team spent over a year designing...
Oct 22, 18, 3:04 pm
Replies: 266
Views: 28,668
Posted By UA Insider

Updates to United Fare Classes

Hello – We would like to share some information that will help answer some of your questions. We're continuing to roll out our signature United Polaris® direct-aisle-access seating, adding at least...
Sep 28, 18, 11:43 am
Replies: 584
Views: 50,022
Posted By UA Insider

Updates to MP Premier Program -1K PQD $15K, P fare 150%, few RPUs, Bag waiver & more

Today we’re introducing a few updates for members with MileagePlus Premier® status — some of which are already in effect and some that will come later. These updates include added benefits related to...
Feb 14, 18, 5:58 am
Replies: 805
Views: 170,420
Posted By UA Insider

The technical issue with United.com has been...

The technical issue with United.com has been resolved. We appreciate your patience and apologize for any inconvenience this caused.

- UA Insider
Feb 13, 18, 8:49 pm
Replies: 805
Views: 170,420
Posted By UA Insider

Hi everyone, We are experiencing some...

Hi everyone,

We are experiencing some technical issues with united.com (http://united.com) and we are working to restore complete services. We apologize for the inconvenience.

- UA Insider
Jul 6, 17, 3:25 pm
Replies: 409
Views: 59,693
Posted By UA Insider

Hi All, We are happy to hear you love...

Hi All,

We are happy to hear you love having the sundaes back on board! We expect to have new dishware for them by the end of the year.

-UA Insider
Apr 26, 17, 11:07 pm
Replies: 199
Views: 17,023
Posted By UA Insider

Starting Today, We're Changing

We let policies get ahead of our values. Learn more about our commitments: uafly.co/changes.

-UA Insider
Jan 24, 17, 5:54 pm
Replies: 157
Views: 21,557
Posted By UA Insider

Hi all, not to worry, we continue to offer our...

Hi all, not to worry, we continue to offer our premium transcon experience on the EWR – SFO/LAX flights
Dec 14, 16, 11:42 am
Replies: 7
Views: 1,047
Posted By UA Insider

Thanks for reporting this LimeySD and everyone....

Thanks for reporting this LimeySD and everyone. We will be fixing this soon.

-UA Insider
Dec 9, 16, 11:30 am
Replies: 146
Views: 23,274
Posted By UA Insider

Boeing 777-300ER Services Open for Sale this Weekend (December 9, 2016)

Hi everyone,

We’re excited to announce that we’ll be adding our Boeing 777-300ER to our flight schedules this weekend (although some of you were too fast and beat us to the punch!). As many of...
Dec 1, 16, 10:18 am
Replies: 4,471
Views: 810,578
Posted By UA Insider

Yes. Similar to what others have responded, you...

Yes. Similar to what others have responded, you will have the new amenities on board. We can't wait to hear your thoughts.

-UA Insider
Dec 1, 16, 10:14 am
Replies: 879
Views: 127,467
Posted By UA Insider

Thanks, TomA. What you will come to notice is the...

Thanks, TomA. What you will come to notice is the seats in the Lounge match the new signature Polaris seats on-board, coming in Q1.

-UA Insider
Dec 1, 16, 10:10 am
Replies: 4,471
Views: 810,578
Posted By UA Insider

Our end goal is that if one direction is over 12...

Our end goal is that if one direction is over 12 hours, we will provision pajamas in both directions. We hope you get the chance to try them.

-UA Insider
Dec 1, 16, 10:08 am
Replies: 4,471
Views: 810,578
Posted By UA Insider

We have updated all the branding for United...

We have updated all the branding for United Polaris. However, the Polaris seat hard product will not be available internationally until Q1. We hope you enjoy the Polaris Experience and thanks for...
Dec 1, 16, 10:04 am
Replies: 4,471
Views: 810,578
Posted By UA Insider

Polaris Pajamas

Hey Ron,

We have two unisex sizes, Small/Medium and Large/Extra Large.

-UA Insider
Nov 15, 16, 5:34 am
Replies: 3,084
Views: 1,635
Posted By UA Insider

United's Basic Economy - Discussion, Q&A, ... {Archive}

Hi everyone,

Today we announced our newest offering, Basic Economy (united.com/basiceconomy), which will give customers more options when it comes to their travel needs. Basic Economy will also...
Nov 15, 16, 5:34 am
Replies: 460
Views: 417,452
Posted By UA Insider

United's Basic Economy - Discussion, Q&A, ...

Hi everyone,

Today we announced our newest offering, Basic Economy (united.com/basiceconomy), which will give customers more options when it comes to their travel needs. Basic Economy will also...
Sep 22, 16, 2:18 pm
Replies: 206
Views: 22,671
Posted By UA Insider

Hi everyone, We are still e-mailing surveys,...

Hi everyone,

We are still e-mailing surveys, but based on feedback, we’ve reduced the frequency and send them randomly so not everyone will get one each time. If you have other questions, please...
Sep 19, 16, 7:49 am
Replies: 73
Views: 12,027
Posted By UA Insider

United SFO Family Day – October 9th 2016 (part of Fleet Week)

Hi Everyone,

It’s that time of year! United will be hosting its 11th annual Family Day Open House for United employees and their families this year at SFO. Here are the details:
• Date: Sunday...
Aug 3, 16, 8:05 am
Replies: 2,168
Views: 117,920
Posted By UA Insider

Updates to UA MP Multi-City Award Travel & Award Fee Changes (Post Oct 2016){Archive}

Hi everyone,

A heads up that we have some updates regarding award travel coming to the MileagePlus program effective October 6, 2016. We’re always looking for ways to make our program easier to...
Jul 21, 16, 1:30 pm
Replies: 166
Views: 29,852
Posted By UA Insider

Heads up: The Billion Mile Giveaway starts August 1

Hi everyone,

August 1, 2016 is the first day for United MileagePlus Chase Cardmembers to enter The Billion Mile Giveaway. As the name implies, we’re literally giving away one billion miles (yes,...
May 20, 16, 9:51 am
Replies: 85
Views: 12,669
Posted By UA Insider

Hi all, We noticed a bit of discussion on...

Hi all,

We noticed a bit of discussion on this topic and we are confirming that the two variations of plastic cups hold the same amount of liquid. Hope this helps clear up any confusion.
...
Mar 9, 16, 3:04 pm
Replies: 122
Views: 14,774
Posted By UA Insider

Domestic 3-cabin flights (PS & others?) sold as 2-cabin flights; who gets up front?

Hi everyone,

A few of you have already noted, we are temporarily introducing a 3-cabin B777-200 on our premium service “p.s.” flights between New York/Newark (EWR) and both Los Angeles (LAX) and...
Showing results 1 to 25 of 1000
 


 
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