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Search: Posts Made By: SouthernCross
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Jun 15, 19, 3:53 am
Replies: 16
Views: 1,314
Posted By SouthernCross

When you type AA.com into your web browser.

When you type AA.com into your web browser.
Jun 14, 19, 8:44 pm
Replies: 53
Views: 6,483
Posted By SouthernCross

AA has become a piss-poor excuse for an airline....

AA has become a piss-poor excuse for an airline. The contract issues are Parker’s own making. It’s way past time to get rid of the PMUS execs and find management that know how to run an airline.
Jun 9, 19, 9:18 pm
Replies: 115
Views: 8,661
Posted By SouthernCross

You are right, it’s about company culture. And...

You are right, it’s about company culture. And the messaging that has been sent over and over, by Doug Parker and his LCC bean counters, is that front line employees are not empowered to help the...
Jun 9, 19, 6:21 pm
Replies: 115
Views: 8,661
Posted By SouthernCross

Integrity is doing the right thing, even when...

Integrity is doing the right thing, even when nobody notices.
Jun 8, 19, 3:56 pm
Replies: 21
Views: 2,743
Posted By SouthernCross

This is covered in their training curriculum.

This is covered in their training curriculum.
Jun 2, 19, 8:22 am
Replies: 50
Views: 6,716
Posted By SouthernCross

Just received the updated Marriott Bonvoy...

Just received the updated Marriott Bonvoy Boundless Chase credit card and the card design has also switched from metal to plastic. For comparison the equivalent product from Amex, the Marriott Bonvoy...
May 23, 19, 7:00 pm
Replies: 2
Views: 290
Posted By SouthernCross

Thanks for the tip! ^ Just thinking out...

Thanks for the tip! ^

Just thinking out loud... email is a rather unsophisticated and customer unfriendly way of managing marketing mail preferences. When I send email to [email protected] how does...
May 23, 19, 9:09 am
Replies: 2
Views: 290
Posted By SouthernCross

Is it possible to set postal mailing preferences from AA.com?

Does anyone know if it is possible to set postal mailing preferences (specifically targeted 3rd party mailings) using the AA.com account profile?

In other words, how to stop AA from mailing 3rd...
May 22, 19, 8:39 am
Replies: 1
Views: 608
Posted By SouthernCross

Application for a Citi credit card before/after a car loan

Apologies in advance if this is not the appropriate forum, I would like to get opinions on the following.

My credit scores are in the 700-750 range. I recently applied for and was approved for a...
May 10, 19, 3:25 pm
Replies: 73
Views: 5,082
Posted By SouthernCross

There have been stories about crashpads fully...

There have been stories about crashpads fully stocked with minis, for probably as long as there have been airlines.
Apr 27, 19, 9:12 pm
Replies: 2
Views: 606
Posted By SouthernCross

Q1 2019 Earnings Call Transcript

For folks interested, the Q1 earnings transcript is here: https://www.fool.com/earnings/call-transcripts/2019/04/26/american-airlines-group-aal-q1-2019-earnings-call.aspx

If I am reading this...
Apr 27, 19, 7:05 pm
Replies: 87
Views: 10,915
Posted By SouthernCross

They’re a financial services corp. masquerading...

They’re a financial services corp. masquerading as an airline.
Apr 22, 19, 4:41 am
Replies: 1,321
Views: 349,939
Posted By SouthernCross

It's impossible to use “wall wart” style power...

It's impossible to use “wall wart” style power adapters with the seat outlets on most of the AA fleet. There’s not enough friction, and if the plug is not perfectly positioned, it loses contact. I’ve...
Apr 15, 19, 6:38 pm
Apr 14, 19, 10:43 am
Replies: 50
Views: 4,570
Posted By SouthernCross

The one with highest gross profit. As expected,...

The one with highest gross profit. As expected, since AA management is reactive and short-term focused, with little consideration of the overall network.
Apr 11, 19, 9:58 am
Replies: 203
Views: 23,374
Posted By SouthernCross

I think it’s useful to recognize that there are...

I think it’s useful to recognize that there are two separate issues:

1) early boarding - which may ruffle feathers, disadvantage pre-boarders needing assistance, and complicate finding overhead...
Apr 8, 19, 1:31 pm
Replies: 203
Views: 23,374
Posted By SouthernCross

Do gate agents get bonused for closing the door...

Do gate agents get bonused for closing the door early?
Apr 5, 19, 7:47 am
Replies: 10
Views: 2,005
Posted By SouthernCross

Trying to edit my signature, but there's no...

Trying to edit my signature, but there's no pencil icon. Any clues on what to do?

thanks!
Apr 5, 19, 7:40 am
Replies: 225
Views: 18,424
Posted By SouthernCross

Does anyone in Fort Worth see how myopic this is?

Does anyone in Fort Worth see how myopic this is?
Apr 1, 19, 6:00 am
Replies: 1
Views: 532
Posted By SouthernCross

Aerodata outage - multiple airlines grounded?

Looks like it’s going to be a long week:

https://www.zerohedge.com/news/2019-04-01/flights-grounded-across-us-airlines-report-mass-system-outages
Apr 1, 19, 5:56 am
Replies: 203
Views: 23,374
Posted By SouthernCross

Would your perspective change if you missed a...

Would your perspective change if you missed a connection because of an early departure?
Mar 30, 19, 4:29 pm
Replies: 225
Views: 18,424
Posted By SouthernCross

Their callous indifference makes me hope for...

Their callous indifference makes me hope for punitive damages.
Mar 21, 19, 11:22 am
Replies: 11
Views: 980
Posted By SouthernCross

I encountered while searching google.com/flights...

I encountered while searching google.com/flights for a one way flight with a non-US origin (HKG-MIA) and didn’t need to use a VPN.

You can also go to aa.com and click in the upper right corner of...
Mar 19, 19, 9:23 am
Replies: 11
Views: 980
Posted By SouthernCross

Booking AA flight from Hong Kong using bookaa.amadeus.com - issues?

I am booking a one-way from HKG to MIA. Google Flights found a Premium Economy fare (AA tickets and metal) for 9,742(HKD) which at the moment is approximately 1240.98(USD). Clicking through in Google...
Mar 18, 19, 1:34 pm
Replies: 203
Views: 23,374
Posted By SouthernCross

D0 is chasing customers away with a stick. Way...

D0 is chasing customers away with a stick.
Way to go Parker!
Showing results 1 to 25 of 240
 


 
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