SK fast track security for *G at LHR - true or false?
Apr 22, 2008, 2:17 pm
#16
Join Date: Dec 2004
Location: Sacramento
Posts: 7,323
Well, that's great but it seems like shooting on the wrong target.
There are clearly discrepancies between different web sites. The SE site still does not allow EBG to use fast track at LHR.
And the person answering the e-mails probably checked the SE site and answered based on that. These are helpdesk persons, they don't have experience of all the airports etc. Give them proper information to begin with.
So if SAS/Eurobonus could ensure that the websites are updated correctly and are similar between versions then a giant step is taken. And how much I like to discredit SAS IT this is not their fault. The IT-department should not own the information.
There are clearly discrepancies between different web sites. The SE site still does not allow EBG to use fast track at LHR.
And the person answering the e-mails probably checked the SE site and answered based on that. These are helpdesk persons, they don't have experience of all the airports etc. Give them proper information to begin with.
So if SAS/Eurobonus could ensure that the websites are updated correctly and are similar between versions then a giant step is taken. And how much I like to discredit SAS IT this is not their fault. The IT-department should not own the information.
May 1, 2008, 5:21 am
#18
Join Date: Aug 2004
Location: Stockholm, Sweden
Programs: AA EXP (2MM), SAS EBG
Posts: 1,196
May 1, 2008, 8:26 am
#19
Join Date: Oct 2004
Location: Finland
Programs: AY Platinum,Marriott Gold,HH Diamond,Sixt Platinum,Hertz PC,AMEX Platinum
Posts: 1,946
- you need to establish an EB web information update project
- get the funding for the project
- get the people to participate to the project
- identify where the meetings are held, each meeting in different SAS long-haul destination
- in first few meetings, get together, organize the group
- identify the parts of the web site to be focused on, locate the false information
- investigate what would be the correct information (find someone who knows what is the correct information)
- identify if it is possible to save some SAS money by cutting benefits while updating the web site (select the web site, which has the fewest benefits and select that as the true information)
- report the new updated information
- update the information
So, all of this is probably implemented sometime near end of this year. Just be patient and wait.
May 2, 2008, 9:17 am
#20
Join Date: Aug 2004
Location: Stockholm, Sweden
Programs: AA EXP (2MM), SAS EBG
Posts: 1,196
May 4, 2008, 6:43 am
#21
Join Date: Feb 2003
Location: NCL
Programs: UA 1MM/*G. DL Gold for one more year.
Posts: 5,305
May 7, 2008, 4:44 am
#22
Original Poster
Join Date: Mar 2008
Location: LHR/LGW
Programs: LH *G (SEN), VS Silver, BA Silver, Goldpointplus Gold, Marriott Silver, Accor silver, *ACP
Posts: 443
Are you sure EBG/EGP can still use FT at LHR. I have managed a couple of times since the change last year but recently been refused.
Looking at the table on http://www.sas.se/sv/allt-om-resan/G...ng/Fast-Track/ it says Business only from LHR.
Looking at the table on http://www.sas.se/sv/allt-om-resan/G...ng/Fast-Track/ it says Business only from LHR.
Yesterday, I flew Extra AMSOSL.
As per the website quote, I was correctly not permitted to use Fast Track with an Extra ticket and *G card (unfortunate but correct...)
However the CI lady - Servisair staff uniform, said "it will be permitted (*G FT security in Extra at AMS) once the building work is permitted".
I am note sure what building work she was referring to. Any idea?
May 15, 2008, 9:35 am
#23
Join Date: Dec 2004
Location: Sacramento
Posts: 7,323
Lookie here, miracles happen!
http://www.sas.se/sv/EuroBonus/Nivae...tsen/?vst=true
May 15, 2008, 12:13 pm
#24
Join Date: Apr 2005
Location: Sweden
Programs: TK M&S Elite (*G), SK EB Silver, various more or less shiny hotel cards
Posts: 986
Well,
http://www.sas.se/sv/allt-om-resan/G...ng/Fast-Track/
http://www.sas.no/no/Alt-om-reisen/Fast-Track/
http://www.flysas.com/en/us/Travel_info/SAS-Fast-Track/
are all different!
I guess you could try printing the one most generous for your airport and wave it in front of the staff if you insist on claiming your "rights". 
http://www.sas.se/sv/allt-om-resan/G...ng/Fast-Track/
http://www.sas.no/no/Alt-om-reisen/Fast-Track/
http://www.flysas.com/en/us/Travel_info/SAS-Fast-Track/
are all different!
I guess you could try printing the one most generous for your airport and wave it in front of the staff if you insist on claiming your "rights".