New Pandion onboard
#151
Original Poster
Join Date: Sep 2004
Location: ARN
Posts: 2,321
First time - brilliant purser and crew
Did a connecting A321 leg CPH-ARN today in M (with two kids) and guess what. (you guys will not believe this)
Immediately after the seatbelt sign was turned off the purser rushes down the aisle to me (this is before the C/Y cabin is being served) and ask if we (me and kids) would like something to drink or eat? Well I ordered a bunch of cloud shop items and no one ever asked for charge. The crew was far more attentive to me than to the C/Y cabin. And the purser came and asked if we wanted anything else a couple of times. Also they handed my 5yr old a Ludo game before take off (guess other kids got something too later in flight). Midflight the purser came to have a chat and said it must be nice to travel with the family for a change.
I am in complete shock.
Immediately after the seatbelt sign was turned off the purser rushes down the aisle to me (this is before the C/Y cabin is being served) and ask if we (me and kids) would like something to drink or eat? Well I ordered a bunch of cloud shop items and no one ever asked for charge. The crew was far more attentive to me than to the C/Y cabin. And the purser came and asked if we wanted anything else a couple of times. Also they handed my 5yr old a Ludo game before take off (guess other kids got something too later in flight). Midflight the purser came to have a chat and said it must be nice to travel with the family for a change.
I am in complete shock.
#152
Join Date: Aug 2008
Location: Ĺhus, KID/CPH
Programs: EK Platinum, Hertz President's Circle, IHG Spire Elite Royal Ambassador
Posts: 204
Did a connecting A321 leg CPH-ARN today in M (with two kids) and guess what. (you guys will not believe this)
Immediately after the seatbelt sign was turned off the purser rushes down the aisle to me (this is before the C/Y cabin is being served) and ask if we (me and kids) would like something to drink or eat? Well I ordered a bunch of cloud shop items and no one ever asked for charge. The crew was far more attentive to me than to the C/Y cabin. And the purser came and asked if we wanted anything else a couple of times. Also they handed my 5yr old a Ludo game before take off (guess other kids got something too later in flight). Midflight the purser came to have a chat and said it must be nice to travel with the family for a change.
I am in complete shock.
Immediately after the seatbelt sign was turned off the purser rushes down the aisle to me (this is before the C/Y cabin is being served) and ask if we (me and kids) would like something to drink or eat? Well I ordered a bunch of cloud shop items and no one ever asked for charge. The crew was far more attentive to me than to the C/Y cabin. And the purser came and asked if we wanted anything else a couple of times. Also they handed my 5yr old a Ludo game before take off (guess other kids got something too later in flight). Midflight the purser came to have a chat and said it must be nice to travel with the family for a change.
I am in complete shock.
Do you know if your Pandion card lets you get into the First Class Hon Circle lounge with LX/LH? They told me at Zurich that only Hon Circle and the equiv in other *A schemes get access there (ie. higher than *G). So, that means that you should be able to enter these lounges. Have you tried/had the opportunity to try?
#153
Original Poster
Join Date: Sep 2004
Location: ARN
Posts: 2,321
Do you know if your Pandion card lets you get into the First Class Hon Circle lounge with LX/LH? They told me at Zurich that only Hon Circle and the equiv in other *A schemes get access there (ie. higher than *G). So, that means that you should be able to enter these lounges. Have you tried/had the opportunity to try?
I noticed last week that SK have stopped printing EBP on their boarding passes. It now says SK*P on SK issued BPs and SK*G with e.g. LH issued ones. This will confuse even SK staff not to mention the rest of the *A. They should print "SK*G EBP" or something. SK*P is not *A lingua.
#155
Join Date: Aug 2008
Location: Ĺhus, KID/CPH
Programs: EK Platinum, Hertz President's Circle, IHG Spire Elite Royal Ambassador
Posts: 204
Just wondering if you have received any recognition on other airlines for the EBP status? Normally, they have benefits for *A **G, so do they even know what Pandion is?
#156
Original Poster
Join Date: Sep 2004
Location: ARN
Posts: 2,321
No. To be honest my experience is limited to LH and BD and they just swipe the card. Guess it shows as any *G in the system they have. About the same as SK so recognition is aligned within the alliance.
#157
Join Date: Jan 2008
Location: Norway
Programs: SK*G, FB Plat, BA-GGL
Posts: 245
Little OT this, but came to think of it when I read SK-RSJ's answer... LH is quite good with *G customers. In general. Once on a FRA-DEN flight in ECO, an FA came single purpose to my seat and told me he spoke Swedish. Then he told me they propably had more C-class dinners than they needed, and he would bring one to me.
So SK-RSJ, they'll most likely spank you with duck-feathers when you board.
So SK-RSJ, they'll most likely spank you with duck-feathers when you board.
#158
Join Date: Jun 2007
Location: Copenhagen and Berlin
Programs: SK EBG
Posts: 35
Positive experience with LH/Swiss as an EBG
Building on Fnats' comments - my impression is that LH seems to value EBG more than SAS. I've been EBG for 2.5 years and only once have I been upgraded from economy extra to business (ARN-LCY on a Monday morning flight).
With LH and Swiss they have showed at least some recognition:
1) When flying FRA-ARN on LH last summer (during my vacation) I was sitting in economy and when the FA passed by my seat, he told me "Very welcome to this flight, Mr. E_Viking, I see that you fly a lot with Star Alliance. Just let me know if I can get you more food or something else". All the leisure travellers around me on their way back from Thailand looked quite surprised and probably wondered who this guy was
2) When I was booked on ZRH-CPH-ARN with Swiss/SK on an award ticket in economy, I asked the Swiss check-in lady in Zurich whether there was any chance to switch flights to the non-stop flight instead - no problem
3) When flying Swiss on ARN-ZRH this summer (also in economy and on vacation) I was upgraded to business
Situations like the one in 1) has such a great signalling effect but still it does not cost the FAs/airline anything.
With LH and Swiss they have showed at least some recognition:
1) When flying FRA-ARN on LH last summer (during my vacation) I was sitting in economy and when the FA passed by my seat, he told me "Very welcome to this flight, Mr. E_Viking, I see that you fly a lot with Star Alliance. Just let me know if I can get you more food or something else". All the leisure travellers around me on their way back from Thailand looked quite surprised and probably wondered who this guy was
2) When I was booked on ZRH-CPH-ARN with Swiss/SK on an award ticket in economy, I asked the Swiss check-in lady in Zurich whether there was any chance to switch flights to the non-stop flight instead - no problem
3) When flying Swiss on ARN-ZRH this summer (also in economy and on vacation) I was upgraded to business
Situations like the one in 1) has such a great signalling effect but still it does not cost the FAs/airline anything.
#160
FlyerTalk Evangelist
Join Date: Nov 2004
Location: Denmark
Programs: TK Elite
Posts: 11,825
#161
Original Poster
Join Date: Sep 2004
Location: ARN
Posts: 2,321
I am aware that Pandion, HON, UGS etc are all airline and not alliance wide top tiers. But they should at least make sure those pax are recognized as *G when travelling on other *-carriers.
The one company that really cares about Pandion is actually Avis. They make a thing out of it at every rental. My Presidents Club-card even have "SAS PANDION MEMBER" embossed on it.
The one company that really cares about Pandion is actually Avis. They make a thing out of it at every rental. My Presidents Club-card even have "SAS PANDION MEMBER" embossed on it.
#164
Join Date: Jul 2006
Programs: SQ-PPS+8, BA-Mucci Diamente, Mucci Siegneur des Bains Chauds
Posts: 2,286
#165
The name was actually Royal Viking Club Lounge (or Royal Vodka Club like we use to call it). They were replaced with Scandinavian Lounges. There were a lot more RVC members than EBPs and EBPs have to endure the Scandinavian Lounges with the rest of us.
But out in the world, it doesn't make any sense to me why SAS can't contract these very few members in to UAs F, LHs F etc.. lounges
But out in the world, it doesn't make any sense to me why SAS can't contract these very few members in to UAs F, LHs F etc.. lounges