The SAS | EuroBonus Forum Kafé
#3737
Join Date: May 2015
Location: ATL/MCO
Programs: Costco Executive, RaceTrac Sultan of Soda, Chick-fil-A Red
Posts: 5,660
#3738
FlyerTalk Evangelist
Join Date: Jul 2011
Location: Tokyo
Programs: JAL Metal Card (OWE), SAS Eurobonus Gold (*G), Marriott Titanium (LTP), Tokyu Hotels Platinum
Posts: 21,105
#3739
Join Date: Mar 2005
Location: KSU (Kristiansund N, Norway)
Programs: SAS EBD/ *G
Posts: 2,163
#3740
Join Date: Jul 2008
Programs: EBG4Life, EBD, 1MM
Posts: 1,397
SAS losing ASR on half of the family
I have what seems to be an odd situation. My wife had all sorts of problems with OLCI for our MMX-ARN-ORD flights tomorrow. After some discussion on extra security (I have had a 100% success rate with the random SSSS marking), it seems that SAS somehow lost half of the families advanced seat reservations. Goodbye bulkheads and exit rows! The agent was kind enough to seat us together in the rear of the plane and asked us kindly to contqct the agents at MMX to see if seats opened up by the bulkhead (LOL). If we find his home address, he will be getting a very special X-mas card this year.
I have seen some strange things during my days, but losing 2 of 4 seat reservations on a single booking seems odd. As it turned out, it was the female half of the family ...so nothing to do with kids in the exit row. Plane seems to be the same, so no equipment change. Oh, and it was the same on the return flight next week. Struggling to figure out how this came to be, but felt that is was not worthy of a new thread.
Any speculations?
I have seen some strange things during my days, but losing 2 of 4 seat reservations on a single booking seems odd. As it turned out, it was the female half of the family ...so nothing to do with kids in the exit row. Plane seems to be the same, so no equipment change. Oh, and it was the same on the return flight next week. Struggling to figure out how this came to be, but felt that is was not worthy of a new thread.
Any speculations?
#3741
Suspended
Join Date: Jul 2001
Location: Watchlisted by the prejudiced, en route to purgatory
Programs: Just Say No to Fleecing and Blacklisting
Posts: 102,095
I have what seems to be an odd situation. My wife had all sorts of problems with OLCI for our MMX-ARN-ORD flights tomorrow. After some discussion on extra security (I have had a 100% success rate with the random SSSS marking), it seems that SAS somehow lost half of the families advanced seat reservations. Goodbye bulkheads and exit rows! The agent was kind enough to seat us together in the rear of the plane and asked us kindly to contqct the agents at MMX to see if seats opened up by the bulkhead (LOL). If we find his home address, he will be getting a very special X-mas card this year.
I have seen some strange things during my days, but losing 2 of 4 seat reservations on a single booking seems odd. As it turned out, it was the female half of the family ...so nothing to do with kids in the exit row. Plane seems to be the same, so no equipment change. Oh, and it was the same on the return flight next week. Struggling to figure out how this came to be, but felt that is was not worthy of a new thread.
Any speculations?
I have seen some strange things during my days, but losing 2 of 4 seat reservations on a single booking seems odd. As it turned out, it was the female half of the family ...so nothing to do with kids in the exit row. Plane seems to be the same, so no equipment change. Oh, and it was the same on the return flight next week. Struggling to figure out how this came to be, but felt that is was not worthy of a new thread.
Any speculations?
#3742
Join Date: Nov 2003
Location: CPH
Programs: SAS
Posts: 1,217
I had the SSSS flag on a CPH-ORD boarding pass once. At the gate I had to go to a separate room for extra security. All in all it turned out to be no big deal. Swab test and hand bagage checked and everything quite low key, friendly and relaxed.
#3743
Suspended
Join Date: Sep 2014
Posts: 624
Yeah, had it too once and it was zero problem.
#3745
Join Date: Jul 2008
Programs: EBG4Life, EBD, 1MM
Posts: 1,397
I have had the same treatment as the others decribed. The swabbing goes fast and is not a real inconvenience, but I can never use OLCI. I also start to wonder how random the process is as I always receive this treatment. This would be the first time in several years without it.
#3746
FlyerTalk Evangelist
Join Date: Aug 2010
Location: CPH
Programs: UAMP S, TK M&S E (*G), Marriott LTP, IHG P, SK EBG
Posts: 11,075
I have what seems to be an odd situation. My wife had all sorts of problems with OLCI for our MMX-ARN-ORD flights tomorrow. After some discussion on extra security (I have had a 100% success rate with the random SSSS marking), it seems that SAS somehow lost half of the families advanced seat reservations. Goodbye bulkheads and exit rows! The agent was kind enough to seat us together in the rear of the plane and asked us kindly to contqct the agents at MMX to see if seats opened up by the bulkhead (LOL). If we find his home address, he will be getting a very special X-mas card this year.
I have seen some strange things during my days, but losing 2 of 4 seat reservations on a single booking seems odd. As it turned out, it was the female half of the family ...so nothing to do with kids in the exit row. Plane seems to be the same, so no equipment change. Oh, and it was the same on the return flight next week. Struggling to figure out how this came to be, but felt that is was not worthy of a new thread.
Any speculations?
I have seen some strange things during my days, but losing 2 of 4 seat reservations on a single booking seems odd. As it turned out, it was the female half of the family ...so nothing to do with kids in the exit row. Plane seems to be the same, so no equipment change. Oh, and it was the same on the return flight next week. Struggling to figure out how this came to be, but felt that is was not worthy of a new thread.
Any speculations?
#3747
Join Date: Oct 2011
Programs: EuroBonus Diamond, Delta Skymiles 360, BAEC LTG, Hilton Diamond, Marriott Ambassador
Posts: 2,823
I've found the SSSS flag to come and go with 2-3 adjacent flights. Not sure if there is a pattern, which of course would completely defeat the purpose but I won't encounter it for a while and then have it a few times in a row. Always only in the ARN->US direction.
#3748
Join Date: Jul 2008
Programs: EBG4Life, EBD, 1MM
Posts: 1,397
Looks like a computer glitch as none of our passport info saved. I will need to see if there is an infant in the bulkhead seats on the flight to ORD as that makes some sense, although the seat reservations for MMX-ARN were also changed and the adults lost the exit row.
First world problems, but I would be happier if the glitch resulted in an upgrade.
First world problems, but I would be happier if the glitch resulted in an upgrade.
#3750
Suspended
Join Date: Jul 2001
Location: Watchlisted by the prejudiced, en route to purgatory
Programs: Just Say No to Fleecing and Blacklisting
Posts: 102,095
I have had the same treatment as the others decribed. The swabbing goes fast and is not a real inconvenience, but I can never use OLCI. I also start to wonder how random the process is as I always receive this treatment. This would be the first time in several years without it.
I've never had SAS flights where SSSS has hit me. And I book most of my international flights to the US within 2-36 hours of my flight, more frequently as one-way tickets than as roundtrip tickets. There is at least one security contractor whose software tended to hit people with this more often when they had bookings with lap-children or other young children in them or if they had re-assigned seats in some ways. And a lot of the "random" hits come in rapid sequence and then stop happening for a substantial period of time. AA out of LHR is sort of known for this hitting a chunk of GE members too. A bunch of the "random" selection isn't truly random.
Does this happen to you out of CPH too?
I got a seat-reassignment to the bulkhead recently in an economy class daytime flight after initial OLCI and getting the boarding passes on my devices. I try to avoid bulkheads even in business/first class, and so I wasn't thrilled to have this happen in the back of the flying bus. I wouldn't be surprised if I and my aide were moved to give someone else a whole row for rest purposes. I say that because during the flight I saw my prior seat become part of an empty row with tray tables down for the two aisle seats but no one in them when I walked by a few times.
Last edited by GUWonder; Nov 24, 2016 at 9:23 am