While I agree that bragging about refusing to be polite to Flight Attendants is a choice, it seems that this thread has gone far afield from the specific topic

Apart PE being a joke and just helps airlines to maximise profits without delivering added value, commom sense should always prevail regarding people differently able or even elderly / children when it comes to protect premium cabins.

Other airlines, especially on narrowbodies, are being far too lenient and flying LA for ecample you will have people queuing and even sitting down in the "premium" cabin :td:​​​​​​. Aiirlines from the LH group are not better. Strangely (excellent) PR stands out making even an announcement regarding toilet use.

So we have the extremes, but in all cases vulnerable people deserve respect and attention. So the OP is rightly upset and I wish him / her the best to overcome a deadly desease.

Just FYI Finnair allows PE customers to use the J lavaratories, and over all I find Finnair crews more understanding with disabled passangers particularily with kids, SK crews have been hit or miss and I have had some very rude interactions with them traveling with my disabled children to the poi t the kid has cried a few times as a reult of their interactions with SK grew. This is not to say all SK crew but makes me wonder about why some of them stay in customer service...

Sorry though OP you had to go through this one should NOT have to explain ones disability... I usually just show them the kids EU disability card which is usually enough

As as a side comment: I have personally witnessed the weirdest reasons people narrate to FAs and gate agents to get something better inflight. The most memorable one was 'I have bolts in my spine so I have to sit at a window seat to rest my head on the wall'. I'm certain airline staff hear such fake reasons on a daily basis and develop a defense mechanism for it. Hence my my recommendation upthread to always formally notify the airline with details of the disability. The information ends up on the manifest mainly so FAs are informed of the impact on evacuation procedures and the like.

I had no idea so many people are concerned about my ordeal. I really appreciate the support. I also did expect SAS people to defend their discriminatory actions. I will comment more once I get a response to my official complaint with DOT.

While profits on US based Airlines reach new record highs European Airlines are struggling. Look at KLM/AF stock values. They are the ones that just invested in SAS. Even though I am Diamond Medallion with Delta and have 1.8 Million miles on my account I get treated by those European Airlines as they are doing me a favor to even let me fly with them.

They seem to not care that I pay part of their salary. I quit flying through Amsterdam or KLM altogether because of this attitude and their gross food!

My money will flow towards the Airlines that treat me with respect. My disability is related to a spinal injury in combination with effects of cancer and chemotherapy. I do not look “disabled “ at first glance.

European airlines have no idea about your diamond status with Delta beyond being STE+ and they definitely have no idea how many million of miles you have in your account ;)

Yes please do that - vote with your wallet.

Maybe because your too healthy look made the crew thinks that you are making something up. If I were you I'd talk tell the crew about my condition to see if I could get a permission to use the C toilet.

Here is an update!

Just for anyone curious how SAS responded to my USDOT complaint.

It took nearly 3 months to get a response.

“Due to data storing policys and the flight date was back in December, I can at this point in time not find any information regarding other passengers with assistance or any other special service requests on the flight.“

Further:
“I also cannot find any crew reports regarding the purser denying access to the accessible lavatory in Business Class, which was wrongful of them to do according to the Bill of Rights. Feedback has been provided to those concerned regarding this.“

SAS did offer a substantial $$ Voucher towards another SAS flight. At least they didn’t completely deny any wrongdoing.

Thank you for letting us know the outcome. Hopefully the "feedback" to the crew member will make enough of an impression that she and the purser don't restrict needed lavatory access again.

Terrible treatment - very unfair. I hope something is done to stop this kind of thing recurring, including adding signage reminding cabin crew of duties to ensure equality is upheld.

Forget it - this is Scandinavia, you can screw up as many times as you like and it takes a lot before you even get a warning.