mbres

We are new to SAS and are flying from IAD to Copenhagen. Changing planes to SAS Connect. We are in business class on both. If spouse brings a sport coat is there a closet with a hanger?
Flights are SK 926 and then SK 777. We are trying to just bring carry on and he would prefer to bring his sport coat but doesn't want it wrinkled. He assumes that he could probably put it in the overhead bin above his suitcase but that is not preferable.

Thanks!

Nick Art

There will be one on SK926, perhaps it is necessary to ask.
I think there used to be a closet for crew use next to L1 on the A320neos, but don't quote me on that. (Sitting in 1A often my cabin luggage ended up there due to full overhead bins). I am not sure if it is possible to hang a coat though, I would think so because in winter months that's where to crew would store their coats, but it may be worth asking the crew if it's possible to hang the coat.

CPH-Flyer

SK777 (CPH ATH) has been operated by Jet Time on a wetlease since 30th of June, not sure how long that will continue. But I would doubt that JT has a closet.

If it gets an SK A320 again, there are closets that the crew uses. But they will not proactively offer to hang a coat. Some crews can be rather reluctant to have passenger items in that space.

SK2751

And a minor standard clarification: SK777 has no business class cabin, so you will be seated in SK PLUS (premium economy).

FlyingMoose

Are those closets intended for crew or passenger item storage? Does the crew get to have an opinion on this?

mbres

Thank you so much for the information. It is disturbing that the aircraft has changed because we booked this through the cruise line and paid extra for business class. When I go to SAS website it still shows us as being on the Airbus and being in business smart (not sure what that meant). It says we have a meal. Now with the change (from googling) it says Boeing 737-800. Something I read said it is all economy. I am guessing no meal is served. Is that correct? I really doubt the cruise line will refund us some $ for the fact that this flight itinerary now puts us in coach. Not pleased. My spouse has long legs and needs leg room.

mbres

Just an update. I called SAS 2x. First time when I asked what aircraft I would be on the agent put me on hold. I hung up after 10 minutes. I called back again. This agent said I was on an Airbus and tried to tell me that those booked before June 30 would be on the Airbus but if booked after that then the Boeing! HuH????? I said you don't operate two flights at the same time, one for people booked before June 30 and one for those booked after. He said "Why not?". OY!!!!

We will go with the flow and be on whatever they put us on.If I hadn't booked through the cruise line I would be asking for some $ back as I am not getting what I paid for. I assume we should get a meal (breakfast) at the Copenhagen airport because I doubt we will get one on this downgraded aircraft (which google tells me is a budget airline). Just really sad that SAS does not have their computer system updated for the public AND for their employees.

jamesbrownontheroad

SAS offers Business, Plus (premium economy) and Go (economy) on long-haul, but only Plus and Go on short-haul. When you buy an itinerary involving long- and short-haul, the class and fare structure of the longer segment determines the fare, luggage allowance etc.

So a connecting long-haul / short-haul itinerary can still sold as "Business" when the highest cabin of the shorter, connecting leg is in Premium Economy.

You could call your tour operator and request to be re-booked, but you will most likely get re-routed on another European airline (LH, BA, AF, KL) with a short-haul Business cabin that offers only marginally more comfort than SAS Plus. Almost all European airlines offer the same basic seat in front of and behind the curtain. The only big difference is that most of those airlines block the middle seat in short-haul business class. SAS do not do this in Plus.

CPH-Flyer

Intended for crew use. So I guess they get to have an opinion?

Better to have crew use closets than crew bags in the overhead bins.

FlyingMoose

I do agree with that.

Jainzar

You jump to conclusions because of a closet. You have lounge access at CPH and you get complimentary food & drinks on board to ATH.

Shorthaul SAS Plus is a hybrid product between PE and C with most notably *A business lounge access included.

mbres

What conclusions am I jumping to because of a closet? What does PE and C mean? If hungry (if origin flight is on time we would be landing in CPH around 1230 am our time) we would get a bite at the lounge. Of course our original itinerary says we get a meal on our connecting flight but I am guessing no if they change to smaller planes as others have said up thread and confirmed by googling. I actually went to SAS website and went through the process of trying to book a flight to see what they are saying about the aircraft, etc but couldn't find that aircraft.

On another note, origin flight we are allowed two carryons. I doubt they will allow that on the connecting flight.

mbres

Thanks. The cruise line Air department (and our reservation on SAS website) lists our SAS Connect flight as Business Smart. Not sure what that means and why use different terminology than the tickets they sell themselves.

I just went to SAS website and found where it says the aircraft, etc. Our flight shows SAS Connect with Airbus. I checked quite a few different days before we fly and most were SAS Connect with a few dates Jet Time with Boeing 737. Maybe on days with more reservations they are using the bigger plane? Don't know. We shall find out in three weeks.

Nick Art

There appear to be a few misunderstandings that I would like to clear up.

What aircraft the flight is being operated with has no significant effect on the on-board product. SAS sometimes uses wet-lease operators to help out, such as jetTime, but the overall on board experience will be similar (of course there can be slight differences, but nothing really material). You'll get the promised service and seat in the forward cabin.

The only difference of importance to OP should be the assumed lack of closets on the jetTime 738. Although some of the jetTime 737s being former SK, they might just have a closet anyway.

Furthermore, the 738 and A320neo are similarity sized and both come in an all economy layout (as do most European short haul aircraft). As mentioned above, Business, or Plus as it's called by SAS is aligned somewhere between Business (C) and Premium Economy (PE). It's difference between Economy being the better service you get. (On other airlines they also include a blocked middle seat, but not on SAS). All of the perks of your Business Smart fare apply (including carry-on allowance). Business Smart only denotes your fare class, which is one that is only possible to be bought in connection with a long-haul flight. The cabin or service class might differ from the fare class sometimes.

There is no need to worry so much, I assure you it'll be alright.

mbres

Thanks! I'm sure we will be fine. I appreciate your post.