SAS strike from 4 July 2022 [and related Discussions]
Jul 8, 2022, 7:32 am
#121
Join Date: Sep 2012
Location: AGH
Posts: 5,974
Sure, go ahead. Your time, your money. But you should not expect “judgement that establishes clarity on what counts as extraordinary cases for airlines”… has been done many many times… even though the rules are pretty clear, airlines still just refuse to obey. And for every new case, you have to start over.
Jul 8, 2022, 8:29 am
#122
Join Date: Feb 2010
Location: Bombay
Programs: EC Blue, EB Silver, FB Gold
Posts: 551
A friend of mine is booked on an SAS Connect flight next week OSL-ALC. This morning she received notice that this flight was cancelled, and she was rebooked on the “regular” SAS flight leaving an hour earlier. Could it be an IT glitch?
Jul 8, 2022, 5:37 pm
#123
Join Date: Oct 2018
Posts: 1,656
airhelp.com. Just checked - after 3 months of SAS not responding, they changed their tune and told me that "my flight was disrupted by bad weather" and that bad weather is not subject to compensation. I know for a fact that the flight was not canceled due to weather, but exactly how I can prove otherwise - no idea. I mean, airline says it's "weather" presumably, so that's what it is.
Jul 9, 2022, 11:02 am
#124
Join Date: Sep 1999
Location: Charlotte, NC USA
Programs: AA EXP; Marriott Lifetime / Annual Titanium; Massively Missing Starwood
Posts: 5,337
I got cancelled and then rebooked on Swiss from Newark to Copenhagen via Zurich. One day later than what I had, and the return still on SAS. I don't care to take this trip at all and have cancelled my positioning flight and all three hotels. AMEX says that SAS has taken over my reservation and that I need to go to their website and request the refund. SAS's website tells me that I can't make any changes or cancel the flight; if I used a travel agent (AMEX), call them.
I'd like to start the process of getting my refund; any suggestions how to expedite that process?
I'd like to start the process of getting my refund; any suggestions how to expedite that process?
Pilot strike: Bizarre email from SAS about flight rebookings
Jul 9, 2022, 2:06 pm
#126
Suspended
Join Date: Jul 2001
Location: Watchlisted by the prejudiced, en route to purgatory
Programs: Just Say No to Fleecing and Blacklisting
Posts: 102,095
They may also be willing to book onto other flights, but it’s sort of a YMMV situation depending on the specifics.
Jul 9, 2022, 2:21 pm
#128
Join Date: Apr 2010
Location: VIE
Programs: SAS EBS / *A Silver, Hilton Diamond, Radisson VIP, IHG Platinum Ambassador
Posts: 3,770
Jul 9, 2022, 3:55 pm
#129
Join Date: Jun 2022
Location: Irvine, California
Posts: 13
I booked through Chase Travel which uses Expedia. My return flight from Copenhagen to LAX is on July 13 and Expedia told me that they can not rebook me on different airlines because SAS does not allow that.
SAS sent me an email saying that my flight might be impacted and that I have to call the travel agency if I booked my ticket through an agency.
What will happen if SAS cancels my flight? Expedia customer service seems to be useless.
SAS sent me an email saying that my flight might be impacted and that I have to call the travel agency if I booked my ticket through an agency.
What will happen if SAS cancels my flight? Expedia customer service seems to be useless.
Jul 9, 2022, 4:01 pm
#130
Suspended
Join Date: Jul 2001
Location: Watchlisted by the prejudiced, en route to purgatory
Programs: Just Say No to Fleecing and Blacklisting
Posts: 102,095
If I were in or around CPH and it were I in that situation, I would go to the airport and have SAS rebook me.
The telephone runaround I dislike more than stopping at CPH.
The telephone runaround I dislike more than stopping at CPH.
Jul 9, 2022, 4:04 pm
#131
Join Date: Jun 2022
Location: Irvine, California
Posts: 13
Will that work even if I booked my flight through a travel agency? I will be staying at the airport hotel and it will be easy for me just to go directly to talk to SAS staff at CPH but I am not sure if they will help me given that my ticket was booked through a travel agency.
Jul 9, 2022, 4:07 pm
#132
Suspended
Join Date: Jul 2001
Location: Watchlisted by the prejudiced, en route to purgatory
Programs: Just Say No to Fleecing and Blacklisting
Posts: 102,095
Will that work even if I booked my flight through a travel agency? I will be staying at the airport hotel and it will be easy for me just to go directly to talk to SAS staff at CPH but I am not sure if they will help me given that my ticket was booked through a travel agency.
Jul 9, 2022, 6:22 pm
#133
FlyerTalk Evangelist
Join Date: Jul 2011
Location: Tokyo
Programs: JAL Metal Card (OWE), SAS Eurobonus Gold (*G), Marriott Titanium (LTP), Tokyu Hotels Platinum
Posts: 21,158
They managed to fly most of the charter tour guests home over the weekend, despite the ongoing strike. But as expected, no new departures.
https://check-in.dk/sas-aflyser-76-charterflyvninger/
https://check-in.dk/sas-aflyser-76-charterflyvninger/
Jul 9, 2022, 6:28 pm
#134
Join Date: Jun 2022
Location: Irvine, California
Posts: 13
Strange but happy news from Oregon. Although flysas.com recognised their Expedia booking as having been made by a travel agent (“Unfortunately, you can't cancel or rebook this booking online. If you booked via a travel agent, tour operator or other airline, we recommend that you contact them directly”) SAS automatically rebooked my family onto a new itinerary with Alaska Airlines PDX-LAX and then Finnair LAX-ARN. Expedia were completely clueless, unaware that the change had been made. So anyone have booked with an Online Travel Agentthere is a chance that a SAS will handle the rebooking.