SAS strike from 4 July 2022 [and related Discussions]
#226
Join Date: Mar 2005
Location: KSU (Kristiansund N, Norway)
Programs: SAS EBD/ *G
Posts: 2,163
I live just outside of Molde a small town on Norway's west coast, there is no rail alternative to flying, SAS and the pilots who fly for them have ruined my families first summer holiday in 3 years, for this I will never forgive them. I have flights this Sunday to Barcelona via Oslo. SK sent a rebooking notification today, for the following Sunday, this is not good the hotel I've booking in Barcelona is booked out the following and my older son and wife can't come because they are at back at work, neither can change their weeks off. The next issue is the dog hotel for our dog, that can't be changed to another week, we struggled to get her into a hotel due to the govt booking almost all the available places for Ukrainian refugees pets [mod edit]
#227
Join Date: Nov 2001
Location: USA, JPN, GBR
Programs: A3, AA, AC, AS, DL, NH, SQ, SK, UA; BW, CP, HH, IHG, MB
Posts: 1,950
Since it looks like the strike will continue, I'll add my DP, in case it helps others.
First, I booked through an OTA. TATL in Plus, and this was my outbound portion. They were completely useless, even though they answered calls quickly. I'm pretty sure that the options they gave me (1 day+ later or refund) were pulled from whatever database/program SAS uses (I think oliver2002 posted upthread), since the SAS agent also offered the same flights.
Didn't wait for the rebooking SMS/email and called SAS. Decent ~1 hour hold time, which wasn't too bad. However, the options were ridiculous. Double/triple connections the next day were offered, despite plenty of seats being sold on AC, LH, LO, LX, TK, UA, etc. for the original day. The first (and "best") option wasn't even *A. The very friendly and competent agent's hands were definitely tied. I asked about providing flight numbers to see if they could manually force it, but was told that wasn't possible. The agent was knowledgeable and walked me through the search parameters they tried. I do wonder if feeding them alternate flights would work under "normal" cancellations...
Being flexible with dates gave me a *A option that I had researched in advance, albeit for a different day. So, in terms of knowing the ideal alternate routings, it was a good exercise to use Google flights (or whatever tools) beforehand. But in terms of actually getting onto your preferred flights that should have availability, it didn't help.
Bottom line: Just because you see *A flights with plenty of seats for sale, it doesn't mean you can get it.
First, I booked through an OTA. TATL in Plus, and this was my outbound portion. They were completely useless, even though they answered calls quickly. I'm pretty sure that the options they gave me (1 day+ later or refund) were pulled from whatever database/program SAS uses (I think oliver2002 posted upthread), since the SAS agent also offered the same flights.
Didn't wait for the rebooking SMS/email and called SAS. Decent ~1 hour hold time, which wasn't too bad. However, the options were ridiculous. Double/triple connections the next day were offered, despite plenty of seats being sold on AC, LH, LO, LX, TK, UA, etc. for the original day. The first (and "best") option wasn't even *A. The very friendly and competent agent's hands were definitely tied. I asked about providing flight numbers to see if they could manually force it, but was told that wasn't possible. The agent was knowledgeable and walked me through the search parameters they tried. I do wonder if feeding them alternate flights would work under "normal" cancellations...
Being flexible with dates gave me a *A option that I had researched in advance, albeit for a different day. So, in terms of knowing the ideal alternate routings, it was a good exercise to use Google flights (or whatever tools) beforehand. But in terms of actually getting onto your preferred flights that should have availability, it didn't help.
Bottom line: Just because you see *A flights with plenty of seats for sale, it doesn't mean you can get it.
#228
Suspended
Join Date: Jul 2001
Location: Watchlisted by the prejudiced, en route to purgatory
Programs: Just Say No to Fleecing and Blacklisting
Posts: 102,095
First of all, if someone travels 25 hours, they're probably use night trains somewhere along the way, so not entire 25 hours are spent on travel, some of that is covered by sleep.
Anyway, I got to the age when I'm simply useless on my travel day. Even if it was a short one hour flight, to whole experience just destroys me and I won't do anything else on that day. So I might as well take a more comfortable option, I won't be missing on anything.
Obviously, YMMV, it's not for everyone. But there is some group of people who find trains better option even if they take significantly longer.
Anyway, I got to the age when I'm simply useless on my travel day. Even if it was a short one hour flight, to whole experience just destroys me and I won't do anything else on that day. So I might as well take a more comfortable option, I won't be missing on anything.
Obviously, YMMV, it's not for everyone. But there is some group of people who find trains better option even if they take significantly longer.
#229
Join Date: Aug 2019
Location: Bay Area, California
Programs: Alaska MVP Gold (ex-75K), Bonvoy Titanium, Recovering United 1K
Posts: 338
Question on EU261: Our ARN-CPH-FAO flight was canceled and they offered a rebooking on SK/BA. Their suggested flight arrives earlier than our original but it leaves over two hours earlier. I think EU261 applies due to the departure time:
"This compensation may be reduced by 50% if the arrival time of the alternative flight does not exceed the scheduled arrival time of the flight originally booked by 2 hours (flights falling under A), 3 hours (flights falling under B) or 4 hours (flights falling under C). "
- less than seven days before the scheduled time of departure and are offered re-routing, allowing you to depart no more than one hour before the scheduled time of departure and to reach your final destination less
than two hours after the scheduled time of arrival.
"This compensation may be reduced by 50% if the arrival time of the alternative flight does not exceed the scheduled arrival time of the flight originally booked by 2 hours (flights falling under A), 3 hours (flights falling under B) or 4 hours (flights falling under C). "
#230
Moderator: Lufthansa Miles & More, India based airlines, India, External Miles & Points Resources
Join Date: Dec 2002
Location: MUC
Programs: LH SEN
Posts: 48,158
#231
Join Date: Nov 2014
Location: CPH, Swedish side of the bridge
Programs: SK*G (EBD)
Posts: 574
#232
Join Date: Jul 2008
Posts: 62
#233
Moderator: Lufthansa Miles & More, India based airlines, India, External Miles & Points Resources
Join Date: Dec 2002
Location: MUC
Programs: LH SEN
Posts: 48,158
The operating carrier only gets the coupon value of the fare collected by SAS. So they might get peanuts for that seat while they could sell a full fare ticket to a desparate traveller trying to get out...
poshul : if you manage to snag a seat, they (SAL *A) auto endorse it, no issues there. To move it to OAL you theoretically need an endorsement first.
poshul : if you manage to snag a seat, they (SAL *A) auto endorse it, no issues there. To move it to OAL you theoretically need an endorsement first.
#234
Join Date: Jan 2011
Location: LAX, SFO
Programs: DL DM
Posts: 245
Today’s SK903 ARN-EWR actually flew (currently north of Iceland). It must be the first ”outgoing” long haul SK flight since the start of the strike. Possibly flown by the chief pilot and two(?) other pilots in managerial position?
It was listed as ”scheduled” unlike the other days which were ”likely to be cancelled”.
Tomorrow’s return flight (Thu 14 July) SK904 EWR-ARN is also listed as ”scheduled”. Just as you’d expect if the return flight is operated by the same crew after rest. So tomorrow’s SK904 should be safe.
It was listed as ”scheduled” unlike the other days which were ”likely to be cancelled”.
Tomorrow’s return flight (Thu 14 July) SK904 EWR-ARN is also listed as ”scheduled”. Just as you’d expect if the return flight is operated by the same crew after rest. So tomorrow’s SK904 should be safe.
#235
Original Poster
Join Date: Jan 2022
Location: Sweden & UK
Programs: Eurobonus, Iberia Plus
Posts: 154
https://www.flysas.com/travel/flight...alStation=EWR&
The flight that actually took place (ARN-EWR) was listed as "Scheduled" the day before.
#236
Join Date: Aug 2015
Location: SFO
Programs: AS 75K (OW), SK Silver (*A), UR, MR
Posts: 3,341
#237
FlyerTalk Evangelist
Join Date: Aug 2010
Location: CPH
Programs: UAMP S, TK M&S E (*G), Marriott LTP, IHG P, SK EBG
Posts: 11,083
Stuck at YYZ alone because MS refused to check me in because my Christian name doesn't appear as the first given name. Now Mr and the kids are on the way home and I'm on the line with SK for over 94 minutes now. I have no idea when I'll get through to them.
#238
Join Date: Jan 2011
Location: LAX, SFO
Programs: DL DM
Posts: 245
Have you checked SAS flight status page? It's listed as "likely to be cancelled", so I wouldn't get my hopes up too high unless there's a breakthrough in negotiations tonight, despite a lack of real news from the negotiations over the last two days.
https://www.flysas.com/travel/flight...alStation=EWR&
The flight that actually took place (ARN-EWR) was listed as "Scheduled" the day before.
https://www.flysas.com/travel/flight...alStation=EWR&
The flight that actually took place (ARN-EWR) was listed as "Scheduled" the day before.
#239
Join Date: Dec 2008
Posts: 324
It took 2 hours on the US number for me after being told 60 minutes. I never got through on the Norwegian number, was on hold for 2+ hours.
#240
FlyerTalk Evangelist
Join Date: Aug 2010
Location: CPH
Programs: UAMP S, TK M&S E (*G), Marriott LTP, IHG P, SK EBG
Posts: 11,083
Waited over 2 hours and I tried the Danish number now. The US number has a waiting time of 177 minutes. I guess I'll have to camp at YYZ...