SAS closes CPH-HKG
Apr 22, 2020, 3:04 am
#16
Join Date: Apr 2011
Location: LEJ
Programs: BA GGL IHG PlatAMB HH Dia
Posts: 344
My redemption ticket for November is still active inkl. Ticket number. Will they cancel this soon to get the EB points back?
Apr 22, 2020, 6:58 am
#17
Join Date: Dec 2006
Programs: EBG (SK*G), HH Diamond
Posts: 92
If it's an SAS bonus ticket, my advice would be to cancel it yourself, as this will give you an instant points refund - however, if you still would like to go, they should be able to reroute you (even on flights which are not open for redemption).
Apr 22, 2020, 10:49 am
#18
Join Date: Apr 2011
Location: LEJ
Programs: BA GGL IHG PlatAMB HH Dia
Posts: 344
After I wrote this an automatic rebooking mail arrived. They booked me one day later from PEK - no HKG-PEK leg attached. I‘ve called and cancelled it and like u wrote points were instantly back.
Apr 22, 2020, 1:18 pm
#19
FlyerTalk Evangelist
Join Date: Nov 2004
Location: Denmark
Programs: TK Elite
Posts: 11,825
My EB award ticket was also rebooked to/from PEK today. No onward leg to/from HKG.
Still undecided if I want to travel/reroute or I will ask for a full refund and book another destination for the summer holidays, so I will leave at that for a while. No rush I assume.
Still undecided if I want to travel/reroute or I will ask for a full refund and book another destination for the summer holidays, so I will leave at that for a while. No rush I assume.
Last edited by SK AAR; Apr 23, 2020 at 4:45 am Reason: spelling
Apr 23, 2020, 6:00 am
#20
Join Date: Feb 2017
Posts: 170
same here, had booked SAS from HKG earlier this year, which I pushed back to October after SAS cancelled HKG flights in March, but now SAS put me onto PEK with no connection from HKG. I have not decided what to do with the booking yet, and I don't think I would want to transit PEK, whether or not transit is practically possible for non-PRC nationals.
Last edited by hkgg; Apr 23, 2020 at 6:14 am
Apr 23, 2020, 6:05 am
#21
Join Date: Sep 2012
Location: AGH
Posts: 5,969
same here, had booked SAS from HKG earlier this year, which I pushed back to October after being SAS cancelled in March, but now SAS put me onto PEK with no connection from HKG. I have not decided what to do with the booking yet, and I don't think I would want to transit PEK, whether or not transit is practically possible for non-PRC nationals.
Apr 23, 2020, 6:17 am
#22
Moderator: Lufthansa Miles & More, India based airlines, India, External Miles & Points Resources
Join Date: Dec 2002
Location: MUC
Programs: LH SEN
Posts: 48,158
Normally the cancellation of a route is associated with a reprotection agreement with another carrier to get people to the cancelled destination. The automatic rebooking that the ATC is doing probably has not been fed with the rules to do a better job. Sadly once the ATC has rebooked and reissued the ticket it is no longer in the control of the agency that issued the ticket and SAS has to fix the reservation and reissue the ticket.
Apr 23, 2020, 7:10 am
#23
Join Date: Sep 2012
Location: AGH
Posts: 5,969
SK has a reprotection agreement with CX and HX for ax booked to HKG. But I guess, they will only make that available for revenue passengers, not for EuroBonus tickets.
Apr 23, 2020, 7:12 am
#24
Join Date: Feb 2017
Posts: 170
Yes, will definitely have to call SAS to fix my ticket. The auto rebook onto the PEK flight also meant that I will land in CPH a few hours after the departure of my original SAS connecting flight at CPH, so the connection has to be fixed as well.
I'm just holding off cause there's still some time between now and Oct and I'm not even sure if we can take off at that point....
I'm just holding off cause there's still some time between now and Oct and I'm not even sure if we can take off at that point....
Apr 23, 2020, 7:20 am
#25
FlyerTalk Evangelist
Join Date: Nov 2004
Location: Denmark
Programs: TK Elite
Posts: 11,825
There is no doubt that award tickets are more complex to rebook, in particular as it will involve buying revenue seats with carriers outside Star Alliance. My guess is that SK is very reluctant to pay for revenue segments to/from HKG for EB award tickets and will try to get away with rebooking to PEK only or alternatively to PVG. For the time being I will do nothing about my EB award reservation (now to PEK rather than HKG).
Apr 23, 2020, 7:24 am
#26
Join Date: Feb 2017
Posts: 170
And as I understand from the press release attached by the OP, SK only has a re-protection agreement with CX/HX for PEK/PVG - HKG, and in the case that non-PRC nationals cannot transit PRC, then that CX/HX re-protection agreement has limited use.
Apr 23, 2020, 7:51 am
#27
Join Date: Sep 2012
Location: AGH
Posts: 5,969
True, there is no reprotection agreement for e.g. CPH-ZRH-HKG with CX. But I'm not sure why a transit at PEK or PVG should be a problem for non-PRC nationals? Sure, right now it is a mess, but for whenever the regular flights are back in operation and lockdown lifted across the globe, it should be fine.
Apr 23, 2020, 8:14 am
#28
Join Date: Feb 2017
Posts: 170
True, there is no reprotection agreement for e.g. CPH-ZRH-HKG with CX. But I'm not sure why a transit at PEK or PVG should be a problem for non-PRC nationals? Sure, right now it is a mess, but for whenever the regular flights are back in operation and lockdown lifted across the globe, it should be fine.
Apr 23, 2020, 8:19 am
#29
Join Date: Sep 2012
Location: AGH
Posts: 5,969
Well, currently there are no Scandinavia-PEK/PVG flights in the air anyway 
So, I guess you have to wait and see how the situation will be once flights to China tale off again.
So, I guess you have to wait and see how the situation will be once flights to China tale off again.
Apr 24, 2020, 2:55 am
#30
Join Date: Apr 2020
Posts: 4
Do you think they might agree to rebook HKG-SIN-CPH-OSL?
SK has a joint venture with SQ.
With beeing rebooked via PEK, I will arrive at OSL 13 hours later as planned.
SK has a joint venture with SQ.
With beeing rebooked via PEK, I will arrive at OSL 13 hours later as planned.