Maintaining EuroBonus status - COVID-19
Mar 19, 2020, 4:23 pm
#91
Join Date: Mar 2016
Location: Preferable @30.000 feet
Programs: More than one
Posts: 1,673
Mar 19, 2020, 4:33 pm
#92
Join Date: Mar 2016
Location: Preferable @30.000 feet
Programs: More than one
Posts: 1,673
I guess your clients could still learn to adapt as well. Is there anywhere significant left where it is still allowed from an entry regulation perspective and possible from a flight perspective to travel to at the moment? Once that becomes possible again, far more clients may have realised that things can actually work by doing everything over skype.
Workshops we haven't been able to do online. The same goes for negotiations, presentation of proposals etc. With some of our clients we have been doing monthly status meetings online, but most clients asked during the survey to have minimum 1 of those meetings with us physically at their location once every quarter. So it's not like we didn't try already.
Mar 19, 2020, 4:47 pm
#93
FlyerTalk Evangelist
Join Date: Jul 2011
Location: Tokyo
Programs: JAL Metal Card (OWE), SAS Eurobonus Gold (*G), Marriott Titanium (LTP), Tokyu Hotels Platinum
Posts: 21,159
A lot of meetings do work over skype, and we have been doing them over skype for years. It's been years since I did a one day trip the last time. Flights less than 6 hours is always minimum with 1 hotel night and normally 2 or 3 and last possible flight back. For flights over 6 hours it's normally minimum 3 hotel nights, but often 5-10.
Workshops we haven't been able to do online. The same goes for negotiations, presentation of proposals etc. With some of our clients we have been doing monthly status meetings online, but most clients asked during the survey to have minimum 1 of those meetings with us physically at their location once every quarter. So it's not like we didn't try already.
Workshops we haven't been able to do online. The same goes for negotiations, presentation of proposals etc. With some of our clients we have been doing monthly status meetings online, but most clients asked during the survey to have minimum 1 of those meetings with us physically at their location once every quarter. So it's not like we didn't try already.
Mar 19, 2020, 6:10 pm
#94
Join Date: Mar 2016
Location: Preferable @30.000 feet
Programs: More than one
Posts: 1,673
I do recognise that there are a lot of things that don't work as well remotely as it does face to face. But I have not always been convinced that the balance between the two have been correctly set, and the current situation might help fine tune that balance. Sometimes I think clients are too demanding in what they want done face to face. But hey, they are paying for it so they get to decide....
Mar 24, 2020, 10:47 am
#95
Join Date: Mar 2016
Location: Preferable @30.000 feet
Programs: More than one
Posts: 1,673
According to inside flyer, SK has come out with some waivers for people who have canceled flights in March and April. For once they don't slam SK, but as usual it's hard to follow their rambling.
As far as I understand. You might be able to get both EB points and legs credited for flights which were canceled in March and April, if bookings were made before March 1 and the flights are critical to maintaining your status or reach next status level. Critical means your qualification period ends no later than April 30 and you wont maintain current status or reach next status level without the flights. This applies to all flights with a *A partner, which you planned to credit to EB.
Flights you canceled yourselves due to government travel advice or restrictions should also qualify.
As far as I understand. You might be able to get both EB points and legs credited for flights which were canceled in March and April, if bookings were made before March 1 and the flights are critical to maintaining your status or reach next status level. Critical means your qualification period ends no later than April 30 and you wont maintain current status or reach next status level without the flights. This applies to all flights with a *A partner, which you planned to credit to EB.
Flights you canceled yourselves due to government travel advice or restrictions should also qualify.
Mar 24, 2020, 5:06 pm
#96
Join Date: Mar 2020
Posts: 2
Hi All,
I can confirm the following:
I am a Eurobonus Gold Member with SAS. My qualification period ends 31st March 2020. I contacted SAS via their Gold Member email and explained my cancelled flights in March would mean i would not qualify for my Gold membership due to my cancelled flights. They responded by asking me to reply email with the cancelled tickets (booking references) to see IF they had operated the flights that i would had qualified for Gold Membership. Today i received an email stating they had extended my Gold membership by 12 months because my cancelled flights would have put me over the 45,000 miles required. If your qualification period ends in either March or April and your booked cancelled flights would have allowed you to meet the qualification criteria they are willing to extend you by 12-months - but you need to send them proof.
Hope this gives any input.
I can confirm the following:
I am a Eurobonus Gold Member with SAS. My qualification period ends 31st March 2020. I contacted SAS via their Gold Member email and explained my cancelled flights in March would mean i would not qualify for my Gold membership due to my cancelled flights. They responded by asking me to reply email with the cancelled tickets (booking references) to see IF they had operated the flights that i would had qualified for Gold Membership. Today i received an email stating they had extended my Gold membership by 12 months because my cancelled flights would have put me over the 45,000 miles required. If your qualification period ends in either March or April and your booked cancelled flights would have allowed you to meet the qualification criteria they are willing to extend you by 12-months - but you need to send them proof.
Hope this gives any input.
Mar 24, 2020, 9:42 pm
#97
Join Date: Aug 2005
Location: BKK
Programs: Mucci Chevalier de la Brosse a Cheveux Dore, SK *GfL, BA Gold, WY G, HH DIA, IC Plat Amb., Hertz PC
Posts: 3,699
Hi All,
I can confirm the following:
I am a Eurobonus Gold Member with SAS. My qualification period ends 31st March 2020. I contacted SAS via their Gold Member email and explained my cancelled flights in March would mean i would not qualify for my Gold membership due to my cancelled flights. They responded by asking me to reply email with the cancelled tickets (booking references) to see IF they had operated the flights that i would had qualified for Gold Membership. Today i received an email stating they had extended my Gold membership by 12 months because my cancelled flights would have put me over the 45,000 miles required. If your qualification period ends in either March or April and your booked cancelled flights would have allowed you to meet the qualification criteria they are willing to extend you by 12-months - but you need to send them proof.
Hope this gives any input.
I can confirm the following:
I am a Eurobonus Gold Member with SAS. My qualification period ends 31st March 2020. I contacted SAS via their Gold Member email and explained my cancelled flights in March would mean i would not qualify for my Gold membership due to my cancelled flights. They responded by asking me to reply email with the cancelled tickets (booking references) to see IF they had operated the flights that i would had qualified for Gold Membership. Today i received an email stating they had extended my Gold membership by 12 months because my cancelled flights would have put me over the 45,000 miles required. If your qualification period ends in either March or April and your booked cancelled flights would have allowed you to meet the qualification criteria they are willing to extend you by 12-months - but you need to send them proof.
Hope this gives any input.
Mar 25, 2020, 1:20 am
#98
Join Date: Dec 2006
Location: Mostly EU & (SE)Asia
Programs: Various shiny cards at hotel chains and airlines
Posts: 1,039
Hi All,
I can confirm the following:
I am a Eurobonus Gold Member with SAS. My qualification period ends 31st March 2020. I contacted SAS via their Gold Member email and explained my cancelled flights in March would mean i would not qualify for my Gold membership due to my cancelled flights. They responded by asking me to reply email with the cancelled tickets (booking references) to see IF they had operated the flights that i would had qualified for Gold Membership. Today i received an email stating they had extended my Gold membership by 12 months because my cancelled flights would have put me over the 45,000 miles required. If your qualification period ends in either March or April and your booked cancelled flights would have allowed you to meet the qualification criteria they are willing to extend you by 12-months - but you need to send them proof.
Hope this gives any input.
I can confirm the following:
I am a Eurobonus Gold Member with SAS. My qualification period ends 31st March 2020. I contacted SAS via their Gold Member email and explained my cancelled flights in March would mean i would not qualify for my Gold membership due to my cancelled flights. They responded by asking me to reply email with the cancelled tickets (booking references) to see IF they had operated the flights that i would had qualified for Gold Membership. Today i received an email stating they had extended my Gold membership by 12 months because my cancelled flights would have put me over the 45,000 miles required. If your qualification period ends in either March or April and your booked cancelled flights would have allowed you to meet the qualification criteria they are willing to extend you by 12-months - but you need to send them proof.
Hope this gives any input.
Seems like airlines are stepping up extensions
Mar 25, 2020, 11:22 am
#99
Join Date: Nov 2013
Location: HEL
Programs: AY, SK, TK
Posts: 7,598
Hi All,
I can confirm the following:
I am a Eurobonus Gold Member with SAS. My qualification period ends 31st March 2020. I contacted SAS via their Gold Member email and explained my cancelled flights in March would mean i would not qualify for my Gold membership due to my cancelled flights. They responded by asking me to reply email with the cancelled tickets (booking references) to see IF they had operated the flights that i would had qualified for Gold Membership. Today i received an email stating they had extended my Gold membership by 12 months because my cancelled flights would have put me over the 45,000 miles required. If your qualification period ends in either March or April and your booked cancelled flights would have allowed you to meet the qualification criteria they are willing to extend you by 12-months - but you need to send them proof.
Hope this gives any input.
I can confirm the following:
I am a Eurobonus Gold Member with SAS. My qualification period ends 31st March 2020. I contacted SAS via their Gold Member email and explained my cancelled flights in March would mean i would not qualify for my Gold membership due to my cancelled flights. They responded by asking me to reply email with the cancelled tickets (booking references) to see IF they had operated the flights that i would had qualified for Gold Membership. Today i received an email stating they had extended my Gold membership by 12 months because my cancelled flights would have put me over the 45,000 miles required. If your qualification period ends in either March or April and your booked cancelled flights would have allowed you to meet the qualification criteria they are willing to extend you by 12-months - but you need to send them proof.
Hope this gives any input.
I will lose my Gold end of March and would really like SAS did the same as all others, Hilton the latest news, to extend status.
I dont have proof left of cancelled flights. Too many of them.
Huge loss they take on goodwill compared to others if they stay put.
Mar 25, 2020, 1:14 pm
#100
Join Date: Mar 2016
Location: Preferable @30.000 feet
Programs: More than one
Posts: 1,673
Good for you.
I will lose my Gold end of March and would really like SAS did the same as all others, Hilton the latest news, to extend status.
I dont have proof left of cancelled flights. Too many of them.
Huge loss they take on goodwill compared to others if they stay put.
I will lose my Gold end of March and would really like SAS did the same as all others, Hilton the latest news, to extend status.
I dont have proof left of cancelled flights. Too many of them.
Huge loss they take on goodwill compared to others if they stay put.
", so I wonder how you can lose gold at the end of March, and with a location of HEL, I strongly doubt you are doing many flights on SK.Please don't be an a.. and slam an airline for something which never happened
Beside that. As I wrote in an earlier post. You don't need to have proof of the cancellation. You only need to have proof of the booking in the first place. A receipt, booking code or similar is enough. And all *A airlines counts.
Mar 25, 2020, 1:24 pm
#101
Join Date: Sep 2012
Location: AGH
Posts: 5,975
Well, that is true. Just send them the PNRs of the flights which would have pushed you over to Gold. Preferable on SK, as SK cannot under all circumstances see bookings in other systems.
Mar 25, 2020, 1:48 pm
#102
Join Date: Mar 2016
Location: Preferable @30.000 feet
Programs: More than one
Posts: 1,673
If you at some point in time have added your EB number to your booking, it would have been transferred to the SK systems. Otherwise you will not be able to see it in the SK app. Despite that. The EB team have access to all bookings at other airlines. Some is manual offline access, but most are online.
Mar 25, 2020, 3:02 pm
#103
Join Date: Sep 2012
Location: AGH
Posts: 5,975
Well he can easily have been a regular poster in this forum for years without having done a single flight on SK metal. On top of that, I still doubt there are many SK Elites in FI compared to DK, NO and SE. Together with the tone of the post I'll still put my money on him doing a fake post.
If you at some point in time have added your EB number to your booking, it would have been transferred to the SK systems. Otherwise you will not be able to see it in the SK app. Despite that. The EB team have access to all bookings at other airlines. Some is manual offline access, but most are online.
(*) btw the reason, LH itineraries won't show up anymore in checkmytrip or the EuroBonus app as well...
Last edited by fassy; Mar 25, 2020 at 3:08 pm
Mar 25, 2020, 3:06 pm
#104
Join Date: Dec 2017
Location: BGO (Temporarily HEL)
Programs: AY+ Gold, SK EBG
Posts: 400
Well he can easily have been a regular poster in this forum for years without having done a single flight on SK metal. On top of that, I still doubt there are many SK Elites in FI compared to DK, NO and SE. Together with the tone of the post I'll still put my money on him doing a fake post...
Mar 25, 2020, 3:07 pm
#105
Join Date: Oct 2009
Location: Asia
Programs: AY Gold (OWS), SK Gold (*A Gold), airBaltic VIP, Hilton Gold, PP
Posts: 377
Thanks! What is their Gold Member email address? I have an EBG and have never heard of this before...