SAS pilots on strike in April 2019
#91
Join Date: May 2017
Posts: 2,016
Due to the strike, many connections could end up being fully booked, so I suggest that you consider all options available. You've also got Norwegian (https://www.norwegian.no/) flying from GOT to ARN and BRA (https://flygbra.se/) flying from GOT to BMA. Connections from BMA to ARN are not great, so you could end up having to take a taxi. Finally, as a last back-up plan only to be used if all other options are fully booked, there is also Flixbus (https://www.flixbus.se/).
#93
Suspended
Original Poster
Join Date: Jul 2001
Location: Watchlisted by the prejudiced, en route to purgatory
Programs: Just Say No to Fleecing and Blacklisting
Posts: 102,095
Another option can be to combine various trains together, but that can be almost as bad as the bus at times and the more complicated the itinerary, the more likely to be hit by a delay of some sort.
#94
Join Date: Mar 2016
Location: Preferable @30.000 feet
Programs: More than one
Posts: 1,673
#95
Join Date: Mar 2016
Location: Preferable @30.000 feet
Programs: More than one
Posts: 1,673
Hum...now Expertflyer says my flight is canceled but not the SAS app or webb... #SKIT ��
#96
Join Date: Sep 2012
Location: AGH
Posts: 5,971
It's important to realize the difference between a voluntary rebooking of a flight that hasn't been cancelled yet, and a flight that actually is cancelled.
Concerning the voluntary rebooking, a part of the SAS info says: "You can rebook to a SAS flight on another date to the same destination if the same service class as the original ticket is available. The new date of travel may not be earlier than 06May until 30 September 2019." That could be interpreted to mean that there must be award space available if you want to rebook a flight voluntarily.
But if a flight has actually been cancelled and you show up at the aiport, SAS will need to rebook you onto any flight that will get you to your destination.
Concerning the voluntary rebooking, a part of the SAS info says: "You can rebook to a SAS flight on another date to the same destination if the same service class as the original ticket is available. The new date of travel may not be earlier than 06May until 30 September 2019." That could be interpreted to mean that there must be award space available if you want to rebook a flight voluntarily.
But if a flight has actually been cancelled and you show up at the aiport, SAS will need to rebook you onto any flight that will get you to your destination.
Last edited by fassy; Apr 26, 2019 at 5:13 am
#98
Join Date: Mar 2016
Location: Preferable @30.000 feet
Programs: More than one
Posts: 1,673
I have never had canceled award flights, but I have had missed connections etc. on award flights. I was always automatically moved to the next flight. I can't see any reason why canceled award flights should be any different. You can't do the rebooking your self unless there are free award seats in same class on the new flight, which is unlikely, but the SK agents should be able to rebook you as with any other cancellation. Your ticket type won't change, only the flight you are on. It's no different from the cheap Y tickets. They are most likely not available on the new flight, so they will be "upgraded" to a higher booking class.
#99
Join Date: May 2016
Posts: 500
I have never had canceled award flights, but I have had missed connections etc. on award flights. I was always automatically moved to the next flight. I can't see any reason why canceled award flights should be any different. You can't do the rebooking your self unless there are free award seats in same class on the new flight, which is unlikely, but the SK agents should be able to rebook you as with any other cancellation. Your ticket type won't change, only the flight you are on. It's no different from the cheap Y tickets. They are most likely not available on the new flight, so they will be "upgraded" to a higher booking class.
#100
Join Date: Mar 2005
Location: MSY
Programs: AA Plat Pro, UA Plat, VS Silver, Marriott Titanium, Hyatt Explorist
Posts: 2,531
The US 800 number is not operational. Neither Verizon nor AT&T can connect - both kick out a phone system error. Trying to get through to priceline to get a refund but they're unable to get any rebooking policy from SAS.
#101
FlyerTalk Evangelist
Join Date: Aug 2010
Location: CPH
Programs: UAMP S, TK M&S E (*G), Marriott LTP, IHG P, SK EBG
Posts: 11,089
My friend's flight tonight to PVG is cancelled and since 8:30 this morning she tried SAS chat, US/China/Sweden customer service and she couldn't get through. I saw RedChilli's post and told her to get to CPH ASAP because she needs to get to PVG fast. She is on a revenue ticket so rebooking should be easy.
#102
Join Date: Mar 2005
Location: MSY
Programs: AA Plat Pro, UA Plat, VS Silver, Marriott Titanium, Hyatt Explorist
Posts: 2,531
Priceline was able to cancel the reservation and send a refund request memo to SAS, they estimate 6-8 weeks for a response. It's annoying that they're holding my $6000 business class fare for that long, but at least I feel like I've done something.
#104
Join Date: Mar 2016
Location: Preferable @30.000 feet
Programs: More than one
Posts: 1,673
Well. You relayed undocumented rumors, which I and many others here believe to be wrong, so yes I should comment. Also I did have experience with missed connections on reward flights, and now a days there aren't much difference when it comes to missed connections and canceled flights. They both require a rebooking for the leg you are not flying according to original schedule.
#105
Join Date: Mar 2016
Location: Preferable @30.000 feet
Programs: More than one
Posts: 1,673
The 6-8 weeks are the official time. When I've canceled flights in the past I normally have the money within 5 days. You might have to wait a little longer due to all the cancellations at the moment. But I won't expect 6.8 weeks, except if your credit card company delays the refund too, like AMEX has a tendency to do in DK.