Can't buy points

Old Mar 29, 19, 2:49 pm
  #1  
Original Poster
 
Join Date: Oct 2018
Posts: 170
Can't buy points

So I am a few points short of being able to redeem for a flight. When I go to the Eurobonus "buy points" portal, I am greeted (permanently) with the following: "There are no eligible products for you".
What's the story here - am I doing anything wrong? Does Eurobonus sell points only to specific customers?
tr3k is offline  
Old Mar 29, 19, 5:15 pm
  #2  
 
Join Date: Aug 2018
Posts: 3
Hi!
Have you been a member for more then a year? Otherwise thats the problem.

//Jens
nilssjen is offline  
Old Mar 30, 19, 7:51 am
  #3  
Original Poster
 
Join Date: Oct 2018
Posts: 170
Not a year yet. I guess that explains it.
tr3k is offline  
Old Mar 30, 19, 10:48 am
  #4  
 
Join Date: Mar 2016
Programs: EuroBonus, Miles & More, Radisson Rewards, Hilton Honors, AVIS preferred, and others
Posts: 1,062
You should be able to buy extra points no matter how long you have been a member. Basis points are only available when are 3 months and 10.000 points short of requalifying (as far as I remember).
highupinthesky is offline  
Old Mar 30, 19, 11:29 am
  #5  
 
Join Date: Jun 2015
Programs: AY+, SK EB
Posts: 1,835
Originally Posted by highupinthesky View Post
You should be able to buy extra points no matter how long you have been a member.
From the FAQ
Who can purchase EuroBonus Extra points?

In order to purchase, transfer or receive Extra points you need to have been a member for a minimum of 1 year, and have at least one activity registered to your EuroBonus account. In addition to that, you need at least 1,000 points available in your account.
Jainzar is offline  

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