Nickel and Dimed by SAS Airlines
Dec 27, 2018, 11:41 pm
#61
Join Date: Mar 2018
Location: ARN
Programs: A3*G, SK*G
Posts: 336
Could it be that LH is offering regular and light fares in most/all fare classes, where (in addition to price) the difference is the free checked bag allowance and other privileges such as advanced seat selection not associated with their light fares? In fact, if you look at their fare codes, it wouldn't surprise me if they're using a designator or some consistent code to indicate the flight fares in every fare class that offers them. This would permit LH to sell the light fares even when the flight is quite full or close to departure when lower fare classes aren't available. It would also allow passengers not taking RTs or satisfying advanced purchase or min/max stay requirements to save a little with the light fares.
Dec 29, 2018, 12:44 am
#62
Join Date: Jan 2017
Location: SFO/SJC/OAK
Programs: OZ Diamond (*G), KQ Asante Gold (ST+), Hilton Diamond, IHG Diamond, Marriott Gold
Posts: 1,510
Unfortunately, nowhere does Star Alliance say that you will have guaranteed extra bag allowance on certain carriers (NZ, LH Group, SAS). I agree it's a farce that this is happening, but the rules allow it to, and that's the ticket you bought.
Dec 29, 2018, 4:52 am
#63
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The consumer should be able to rely upon SAS’s direct and personal representations about what’s is being sold when asking for and paying for business class travel. And this shouldn’t require a hunt elsewhere to find “small print”, as SAS representations made by its ticketing agents on the phone or airports or other ticketing offices aren’t necessarily any less binding on SAS than some out of the way “small print” — one of the key reasons so many airline contracts of carriage include language to claim that the contract isn’t wiped out in its entirety if one or more parts of it is unenforceable or found to otherwise be illegal.
Last edited by GUWonder; Dec 29, 2018 at 5:02 am
Dec 29, 2018, 5:07 am
#64
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Granted, I have not booked via phone or in person in ages, and I have never tried asking for business class when booking an intra Europe flight post. business class cessation, so I have no experience of what the reply will be.
But as this would be dependent on the reaction and explanation of a specific agent on any given day, neither do you really.
But as this would be dependent on the reaction and explanation of a specific agent on any given day, neither do you really.
Dec 29, 2018, 7:05 am
#65
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Join Date: Jul 2011
Location: Tokyo
Programs: JAL Metal Card (OWE), SAS Eurobonus Gold (*G), Marriott Titanium (LTP), Tokyu Hotels Platinum
Posts: 21,068
Given your first sentence above and given I book SAS flights in person or on the phone frequently enough for it to not be “ages” back, I’ll take it that I certainly do have way more experience of what the SAS agent response has been before and almost certainly will be at times this coming week too.
(insert any for you more relevant airports within the European network)
Dec 29, 2018, 8:17 am
#66
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If anything, I'm talking about dealing with SAS employees in Denmark before SAS employees in Sweden or Norway. And it's more like when someone is asking for a flight from CPH to LHR and being told by SAS that all they have left is business class on a particular flight. But SAS also still has agents of sorts outside of Europe selling tickets for SAS flights within Europe.
Last edited by GUWonder; Dec 29, 2018 at 8:24 am
Dec 29, 2018, 8:57 am
#68
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Where do you come up with Arlanda and Arlanda to London? The plurality of my flights with SAS have to do with CPH, and London is anything but my primary destination out of CPH or ARN. I use CPH more than I use ARN or even ARN+OSL, and I have to do more in-person ticketing in Denmark than in Sweden or Norway.
But I can ask, when you call and ask for a business class ticket from airport A in the European network to airport B in the European network and back again, what is the reaction?
Dec 29, 2018, 9:01 am
#69
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Hence I said, insert any relevant airport to the equation. I don't know your travel patterns, so it was just to give an example.
But I can ask, when you call and ask for a business class ticket from airport A in the European network to airport B in the European network and back again, what is the reaction?
But I can ask, when you call and ask for a business class ticket from airport A in the European network to airport B in the European network and back again, what is the reaction?
Dec 29, 2018, 9:13 am
#70
Join Date: Nov 2014
Location: CPH, Swedish side of the bridge
Programs: SK*G (EBD)
Posts: 574
Marketing Plus on a TATL as business would be terrible. Marketing the 55 minute flight OSL-CPH (yeah, I know it is scheduled as a longer flight but it isn't) as business when it is almost the same as LH business is not going to kill anyone except the most irritating DYKWIAs. And I will guarantee you that when you get the e-ticket it will say Plus on that leg and you will have 24 hours to cancel if it puts you out so much.
So isn't this thread flogged enough? Happy New Year peeps! :-)
Dec 29, 2018, 9:20 am
#71
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Here we have a clear-cut case of SK selling a business product that isn't really business. Granted. But the only time this will happen is with feeder flights to SK longhaul business. Seeing as Scandinavia is so small we are talking about one-hour flights. Or maybe two short flights if you live in the Norwegian bushcountry. SK plus is exactly the same as LH business without the middle seat block. Why are all of you getting so upset about spending an hour with someone next to you when you will get great seats on the longhaul? Much better than you would on e.g. LH, LX, OS, BA, pick your carrier...
Marketing Plus on a TATL as business would be terrible. Marketing the 55 minute flight OSL-CPH (yeah, I know it is scheduled as a longer flight but it isn't) as business when it is almost the same as LH business is not going to kill anyone except the most irritating DYKWIAs. And I will guarantee you that when you get the e-ticket it will say Plus on that leg and you will have 24 hours to cancel if it puts you out so much.
So isn't this thread flogged enough? Happy New Year peeps! :-)
Marketing Plus on a TATL as business would be terrible. Marketing the 55 minute flight OSL-CPH (yeah, I know it is scheduled as a longer flight but it isn't) as business when it is almost the same as LH business is not going to kill anyone except the most irritating DYKWIAs. And I will guarantee you that when you get the e-ticket it will say Plus on that leg and you will have 24 hours to cancel if it puts you out so much.
So isn't this thread flogged enough? Happy New Year peeps! :-)
Dec 29, 2018, 9:25 am
#72
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Here we have a clear-cut case of SK selling a business product that isn't really business. Granted. But the only time this will happen is with feeder flights to SK longhaul business. Seeing as Scandinavia is so small we are talking about one-hour flights. Or maybe two short flights if you live in the Norwegian bushcountry. SK plus is exactly the same as LH business without the middle seat block. Why are all of you getting so upset about spending an hour with someone next to you when you will get great seats on the longhaul? Much better than you would on e.g. LH, LX, OS, BA, pick your carrier...
Marketing Plus on a TATL as business would be terrible. Marketing the 55 minute flight OSL-CPH (yeah, I know it is scheduled as a longer flight but it isn't) as business when it is almost the same as LH business is not going to kill anyone except the most irritating DYKWIAs. And I will guarantee you that when you get the e-ticket it will say Plus on that leg and you will have 24 hours to cancel if it puts you out so much.
So isn't this thread flogged enough? Happy New Year peeps! :-)
Marketing Plus on a TATL as business would be terrible. Marketing the 55 minute flight OSL-CPH (yeah, I know it is scheduled as a longer flight but it isn't) as business when it is almost the same as LH business is not going to kill anyone except the most irritating DYKWIAs. And I will guarantee you that when you get the e-ticket it will say Plus on that leg and you will have 24 hours to cancel if it puts you out so much.
So isn't this thread flogged enough? Happy New Year peeps! :-)
Dec 29, 2018, 9:44 am
#73
Join Date: May 2017
Posts: 2,016
Paying for say C/J and being booked into a tight economy class middle seat between two other passengers is something LH, LX, OS, or BA do at time of ticketing/booking on itineraries where there is no indication of different class of service being booked on a continuing/feeder short/medium-haul flight than for the long-haul business class flight?
Dec 29, 2018, 10:19 am
#74
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Does Finnair do this? I can't recall buying a premium cabin seat for an international AY short-haul flight and ending up in a middle seat between two other passengers. I do recall SK doing this more than a few times.
My SJ Prio status was earned without sitting in any middle seats (as I don't use the SJ X40s). I can't say the same thing about my Star Alliance airline programs' status levels, as some of that has involved being in a middle seat between two other passengers.
My SJ Prio status was earned without sitting in any middle seats (as I don't use the SJ X40s). I can't say the same thing about my Star Alliance airline programs' status levels, as some of that has involved being in a middle seat between two other passengers.
Dec 29, 2018, 10:53 am
#75
Join Date: May 2017
Posts: 2,016
AY warns you if some flights don't have business class.
