Star Alliance Award Chart have been changed over night to the worse
#1
Original Poster
Join Date: Aug 2007
Location: CPH
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Posts: 507
Star Alliance Award Chart have been changed over night to the worse
SAS have once again decided to do a EuroBonus change without any warning to the customers. During the night they have increased the amount of EuroBonus point needed to do buy a Star Alliance Award ticket. Here is the new/old award chart from Europe:
What is you opinion here on SAS continuing to do changes without warnings?
What is you opinion here on SAS continuing to do changes without warnings?
Last edited by NWIFlyer; Oct 31, 2018 at 11:30 pm Reason: Remove blog link - insufficient info quoted here to justify it
#8
FlyerTalk Evangelist
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Glad I just redeemed my Lufthansa F two weeks or so ago. 190K to 225K that's a very steep increase.
#10
Join Date: Aug 2015
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That’s BS IMHO. Eurobonus already has some of the lowest taxes and fees in the whole industry, capped at 120€ or so.
#11
Join Date: Aug 2015
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#12
Join Date: Aug 2015
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Found it. I think you misunderstood the Swedish reply from SAS customer service.
They way I understand it they’re saying the reason they increased the award cost is that, due to lower fuel prices, Star Alliance airlines can’t charge as much YQ as they used to, so the money has to come from somewhere else.
I guess what they really meant was that fuel prices have risen, while YQ hasn’t.
SAS social media staff is such a nightmare. Before my inner eye, I always see Scandinavian teenagers working there after school, instead of at the local gas station. That’s how little training they have.
They way I understand it they’re saying the reason they increased the award cost is that, due to lower fuel prices, Star Alliance airlines can’t charge as much YQ as they used to, so the money has to come from somewhere else.
I guess what they really meant was that fuel prices have risen, while YQ hasn’t.
SAS social media staff is such a nightmare. Before my inner eye, I always see Scandinavian teenagers working there after school, instead of at the local gas station. That’s how little training they have.
#14
Join Date: Aug 2015
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They literally wrote that “due to lower fuel costs tickets paid for with money have become cheaper.”
How does that make any sense in this context?
How does that make any sense in this context?