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Star Alliance Award Chart have been changed over night to the worse

Star Alliance Award Chart have been changed over night to the worse

Old Oct 30, 18, 11:54 pm
  #1  
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Star Alliance Award Chart have been changed over night to the worse

SAS have once again decided to do a EuroBonus change without any warning to the customers. During the night they have increased the amount of EuroBonus point needed to do buy a Star Alliance Award ticket. Here is the new/old award chart from Europe:



What is you opinion here on SAS continuing to do changes without warnings?

Last edited by NWIFlyer; Oct 31, 18 at 11:30 pm Reason: Remove blog link - insufficient info quoted here to justify it
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Old Oct 31, 18, 12:28 am
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Party is over. *sad smiley*
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Old Oct 31, 18, 12:42 am
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This is getting frustratingly annoying.
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Old Oct 31, 18, 1:48 am
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In the Norwegian frequent flier group I am a member of, half the people are defending them.
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Old Oct 31, 18, 1:51 am
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110k to 130k for *A biz TATL? It's a significant jump, but it's not unreasonable. A little warning would've been nice. I hope when they change the amounts of awards on their own hardware they give us more warning
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Old Oct 31, 18, 2:07 am
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Changing award charts and point values vithout previous notice is the common strategy amongst most if not all airlines, from what I can remember.
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Old Oct 31, 18, 2:34 am
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Im most curoius about why they dont start to offer PE-awards on *A. Many airlines got PE now
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Old Oct 31, 18, 2:35 am
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Glad I just redeemed my Lufthansa F two weeks or so ago. 190K to 225K that's a very steep increase.
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Old Oct 31, 18, 2:39 am
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On SAS Facebook page customer care answer on a qustion (in Swedish) that insted they will lower the taxes and fees on *A-awards. Any one that can confirm that? I dont trust that information
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Old Oct 31, 18, 2:43 am
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Originally Posted by criced View Post
On SAS Facebook page customer care answer on a qustion (in Swedish) that insted they will lower the taxes and fees on *A-awards. Any one that can confirm that? I dont trust that information
Thatís BS IMHO. Eurobonus already has some of the lowest taxes and fees in the whole industry, capped at 120Ä or so.
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Old Oct 31, 18, 2:46 am
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Originally Posted by criced View Post
On SAS Facebook page customer care answer on a qustion (in Swedish) that insted they will lower the taxes and fees on *A-awards. Any one that can confirm that? I dont trust that information
Can you post a link? I use the Facebook mobile website and canít find it...
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Old Oct 31, 18, 2:59 am
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Found it. I think you misunderstood the Swedish reply from SAS customer service.
They way I understand it theyíre saying the reason they increased the award cost is that, due to lower fuel prices, Star Alliance airlines canít charge as much YQ as they used to, so the money has to come from somewhere else.
I guess what they really meant was that fuel prices have risen, while YQ hasnít.
SAS social media staff is such a nightmare. Before my inner eye, I always see Scandinavian teenagers working there after school, instead of at the local gas station. Thatís how little training they have.
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Old Oct 31, 18, 3:15 am
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I belive you are more right then Facebook staff. If anyone make booking after the changes, please report the new cost of taxes. Thanks
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Old Oct 31, 18, 3:20 am
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They literally wrote that ďdue to lower fuel costs tickets paid for with money have become cheaper.Ē
How does that make any sense in this context?
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Old Oct 31, 18, 4:13 am
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Yes, there is reports on the Swedish forum Businesclass.se that taxes and fees are lower now. One guy got up to €200 lower per person!
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