New 'enhancements' to SAS Business Class?
Aug 21, 2018, 10:09 pm
#1
Original Poster
Join Date: Aug 2009
Location: CPH
Programs: SK Diamond *G, LH SEN *G, Hyatt Globalist
Posts: 437
New 'enhancements' to SAS Business Class?
Just a bit of reflections after having flown 6 intercontinental legs in C-class in August:
1. On all 6 flights SAS served the awful 'Cramant' from Economy class as pre-departure drink, even referring to it as Champagne when offering it. Only when asking if if was not in fact the cremant the crew admitted that they are now serving this as pre-departure drink.
2. No slippers offered any longer
3. No fresh salt and pepper loaded on any of the flights
4. No warm nuts when flying from outstations to CPH, just the cheap almonds served in a plastic bag
1. On all 6 flights SAS served the awful 'Cramant' from Economy class as pre-departure drink, even referring to it as Champagne when offering it. Only when asking if if was not in fact the cremant the crew admitted that they are now serving this as pre-departure drink.
2. No slippers offered any longer
3. No fresh salt and pepper loaded on any of the flights
4. No warm nuts when flying from outstations to CPH, just the cheap almonds served in a plastic bag
Aug 22, 2018, 3:30 am
#2
Join Date: Nov 2014
Location: CPH, Swedish side of the bridge
Programs: SK*G (EBD)
Posts: 574
Just a bit of reflections after having flown 6 intercontinental legs in C-class in August:
1. On all 6 flights SAS served the awful 'Cramant' from Economy class as pre-departure drink, even referring to it as Champagne when offering it. Only when asking if if was not in fact the cremant the crew admitted that they are now serving this as pre-departure drink.
2. No slippers offered any longer
3. No fresh salt and pepper loaded on any of the flights
4. No warm nuts when flying from outstations to CPH, just the cheap almonds served in a plastic bag
1. On all 6 flights SAS served the awful 'Cramant' from Economy class as pre-departure drink, even referring to it as Champagne when offering it. Only when asking if if was not in fact the cremant the crew admitted that they are now serving this as pre-departure drink.
2. No slippers offered any longer
3. No fresh salt and pepper loaded on any of the flights
4. No warm nuts when flying from outstations to CPH, just the cheap almonds served in a plastic bag
Aug 22, 2018, 3:34 am
#3
Join Date: Jul 2017
Location: Oslo, Norway
Programs: SK Diamond *G
Posts: 42
My experience differs a bit. I've taken four SAS Business class trips the last months, with the last ones SK927+SK928 to/from Boston this weekend for a conference.
I experienced:
I experienced:
- Crémant on one flight, champagne on three others. The cremant was ok though. Far from great, but ok.
- No slippers, but I think that's mainly a thing to/from Tokyo? Or perhaps East-asia? That's the way many non-asian airlines do it at least.
- Fresh salt and pepper on all flights. Was there on the trolley, and I was asked if I wanted it on any items.
- Warm nuts on all four flights.
Aug 22, 2018, 4:30 am
#4
Join Date: Jan 2006
Posts: 417
Just a bit of reflections after having flown 6 intercontinental legs in C-class in August:
1. On all 6 flights SAS served the awful 'Cramant' from Economy class as pre-departure drink, even referring to it as Champagne when offering it. Only when asking if if was not in fact the cremant the crew admitted that they are now serving this as pre-departure drink.
2. No slippers offered any longer
3. No fresh salt and pepper loaded on any of the flights
4. No warm nuts when flying from outstations to CPH, just the cheap almonds served in a plastic bag
1. On all 6 flights SAS served the awful 'Cramant' from Economy class as pre-departure drink, even referring to it as Champagne when offering it. Only when asking if if was not in fact the cremant the crew admitted that they are now serving this as pre-departure drink.
2. No slippers offered any longer
3. No fresh salt and pepper loaded on any of the flights
4. No warm nuts when flying from outstations to CPH, just the cheap almonds served in a plastic bag
1. Don't drink onboard, so don't know about alcohol
2. Slippers offered on HKG and NRT segments - both ways. Not, and never has been, on transatlantic flights.
3. Fresh pepper available on all flights and proactively offered by crew
4. Had warm nuts on all flights, expect from HKG which offered a small snack.
Sep 10, 2018, 2:56 am
#6
Join Date: Jun 2011
Location: I 35 south bound, finally stopped
Programs: LT Plt, 4mm, *A GLD, burned out medical provider, executing our estate plan
Posts: 1,665
For a minute I thought you were referring to intra Europe. Just flew OSL to CPH in business and it was a cattle car with no gate discipline, reminding me of flying in China. No groups called. Lots of pushing to get through the gate. Boarding CPH to KRK has been closer to normal.
Sep 10, 2018, 5:51 am
#7
FlyerTalk Evangelist
Join Date: Jul 2011
Location: Tokyo
Programs: JAL Metal Card (OWE), SAS Eurobonus Gold (*G), Marriott Titanium (LTP), Tokyu Hotels Platinum
Posts: 21,156
For a minute I thought you were referring to intra Europe. Just flew OSL to CPH in business and it was a cattle car with no gate discipline, reminding me of flying in China. No groups called. Lots of pushing to get through the gate. Boarding CPH to KRK has been closer to normal.
Unfortunately SK does not enforce boarding priority very effectively on short haul.
Sep 10, 2018, 9:35 am
#8
Join Date: Mar 2016
Location: Preferable @30.000 feet
Programs: More than one
Posts: 1,673
CPH has been fully rolled out, and are being enforced.
ARN are rolling it out at the moment. The function has been activated at the gates, so even gates without the automated gates support priority boarding if the SE gate staff knows how to use it.
OSL I don't know. Haven't been through there for a while.
Sep 10, 2018, 2:24 pm
#9
Join Date: Mar 2005
Location: KSU (Kristiansund N, Norway)
Programs: SAS EBD/ *G
Posts: 2,163
It depends on the airports.
CPH has been fully rolled out, and are being enforced.
ARN are rolling it out at the moment. The function has been activated at the gates, so even gates without the automated gates support priority boarding if the SE gate staff knows how to use it.
OSL I don't know. Haven't been through there for a while.
CPH has been fully rolled out, and are being enforced.
ARN are rolling it out at the moment. The function has been activated at the gates, so even gates without the automated gates support priority boarding if the SE gate staff knows how to use it.
OSL I don't know. Haven't been through there for a while.
Sep 12, 2018, 11:12 am
#12
Join Date: Sep 2018
Location: SHA，CPH
Programs: SAS EuroBonus Gold, Qatar Privilege Club Gold
Posts: 235
oh, and also the bottled water departing from PVG are really cheap water, 2 CNY/bottle. I think last year when I few this route, it is Evian or something, when I fly back to PVG, it is a Japanese bottled water, maybe it is left over from last flight?
Sep 15, 2018, 9:30 am
#15
Join Date: Oct 2011
Programs: EuroBonus Diamond, Delta Skymiles 360, BAEC LTG, Hilton Diamond, Marriott Ambassador
Posts: 2,827
For a minute I thought you were referring to intra Europe. Just flew OSL to CPH in business and it was a cattle car with no gate discipline, reminding me of flying in China. No groups called. Lots of pushing to get through the gate. Boarding CPH to KRK has been closer to normal.
I'll do coach in China over a SK Plus any day.
I really appreciate how KL has started handling this at ARN, their staff won't board anything until group 1 and group 2 are through. They'll tell people to get away from the gates if they aren't in those groups as the boarding will take longer. AF does something similar with 4 different lines to queue in.
It appears that Scandinavians/Swedes really struggle with basic counting or the first letters of an alphabet as they all moronically stand in front of the gate blocking everyone else. Its like trying to leave a train in Sweden where the passengers entering the train board at the same time as those trying to get off and then have an awkward standstill or try to push past each other. Various developing countries have shown a better grip on these matters than 'first-world' Sweden.
No enforcement from staff has been the major problem, its taken SK years to finally introduce some kind of priority boarding but there is still no energy spend on making it happen. Typically outstations do a better job than their own hubs.