Let's eat, or let's not eat [SAS Catering Discussions]
Nov 21, 2021, 10:50 pm
#571
Join Date: Jun 2016
Location: SNA; LAX; KUL
Posts: 433
Flew SAS for the first time, SK932 from LAX to CPH.
Was surprised that water was only provided once as part of the meal choice of 1 free non alcoholic drink. Anything extra was chargeable.
Has this always been the case or only as part of covid times?
Was surprised that water was only provided once as part of the meal choice of 1 free non alcoholic drink. Anything extra was chargeable.
Has this always been the case or only as part of covid times?
Nov 22, 2021, 10:27 am
#574
Join Date: Jan 2009
Location: Copenhagen, Denmark
Programs: SK Eurobonus Diamond (Lifetime Star Gold), Marriott Titanium (Lifetime Platinum)
Posts: 467
Nov 22, 2021, 5:57 pm
#575
Join Date: Aug 2015
Location: SFO
Programs: AS 75K (OW), SK Silver (*A), UR, MR
Posts: 3,331
Dec 7, 2021, 8:45 am
#578
Join Date: Apr 2010
Location: VIE
Programs: SAS EBS / *A Silver, Hilton Diamond, Radisson VIP, IHG Platinum
Posts: 3,741
Dec 7, 2021, 10:39 am
#579
Suspended
Join Date: Jul 2001
Location: Watchlisted by the prejudiced, en route to purgatory
Programs: Just Say No to Fleecing and Blacklisting
Posts: 102,095
Dec 8, 2021, 10:05 am
#580
Join Date: Oct 2018
Posts: 1,649
1. Is the food in Plus the same as in Go? (FWIW food in Plus looked like a standard econ meal to me. From the US it was exactly the same crap UA and other local airlines serve, not a surprise as it was loaded by the same "Gate Gourmet"). From CPH it was somewhat more edible. So, curious what to expect for our upcoming Go flight.
I can post photos if anyone wants to know what that looks like.
2. "Diamond" members still get drinks free in Go, right? (In case we need another bottle of water
)
I can post photos if anyone wants to know what that looks like.
2. "Diamond" members still get drinks free in Go, right? (In case we need another bottle of water
)
Dec 8, 2021, 2:17 pm
#581
Moderator: Lufthansa Miles & More, India based airlines, India, External Miles & Points Resources
Join Date: Dec 2002
Location: MUC
Programs: LH SEN
Posts: 48,132
Gate gourmet, Do&co and other caterers will deliver whatever airlines specify (and are willing to pay for) so I wouldn’t draw conclusions based on the name on the truck docked to the aircraft at the gate. 
Dec 8, 2021, 2:20 pm
#582
Join Date: Oct 2018
Posts: 1,649
Dec 9, 2021, 9:34 am
#583
Suspended
Join Date: Jan 2003
Location: London, UK.
Programs: SQ LPPS, A3 *G, BA Silver aiming for Bronze
Posts: 1,506
I don't agree about the trucks, some companies won't compete at the lowest end of the market because they also value their reputation and I'm thinking particularly of Do&Co here who IME deliver an above average experience on board and on the ground. They have recently lost the contract to cater the LH lounges at LHR and when you see the new offering from Sodhexo - more famed for catering UK prisons than airlines, you can see that LH let the contract purely on price and Do&Co lost it.
Dec 9, 2021, 2:05 pm
#584
Moderator: Lufthansa Miles & More, India based airlines, India, External Miles & Points Resources
Join Date: Dec 2002
Location: MUC
Programs: LH SEN
Posts: 48,132
Sodexo also caters the CX lounges in HKG which are considered one the best lounge complexes… Do&Co is not a charity, if you specify low standards and pay peanuts, the will deliver the same.
Dec 9, 2021, 2:16 pm
#585
FlyerTalk Evangelist
Join Date: Jul 2011
Location: Tokyo
Programs: JAL Metal Card (OWE), SAS Eurobonus Gold (*G), Marriott Titanium (LTP), Tokyu Hotels Platinum
Posts: 21,099
The CX regulars considered it quite a drop in quality when Sodexo took over. It was a cost cutting measure.