Go Back  FlyerTalk Forums > Miles&Points > Airlines and Mileage Programs > SAS | EuroBonus
Reload this Page >

Airport-managed lounges discontinued for SAS passengers.

Airport-managed lounges discontinued for SAS passengers.

Old Feb 10, 17, 7:23 am
  #151  
 
Join Date: Jan 2012
Location: Kuala Lumpur
Programs: SK EBD (*G)
Posts: 2,032
I simply can't understand this. If the cost is a problem, can't they just charge 100kr more per PLUS ticket from the destinations where they close lounges?
SK2751 is offline  
Old Feb 10, 17, 8:43 am
  #152  
Suspended
 
Join Date: Sep 2014
Programs: SAS Diamond (Star Alliance Gold), BAEC Silver, Sixt Platinum.
Posts: 624
Originally Posted by Gnopps View Post

One thing is to cut costs, another is to lie to us about it. You're telling me a guy who gets highlights done knows what is on the current agenda? Consider that for a while. The motherfåcking 90s called and they want their PR strategy back. Among other things.

This is why I'm traveling BA more and more. At least that's a devil I respect.
FlyingDanishPenguin is offline  
Old Feb 11, 17, 5:16 am
  #153  
Hilton 5+ BadgeAccor 10+ Badge
 
Join Date: Nov 2012
Location: Rhineland-Palatinate
Programs: OW Ruby (BA), *A Gold (A3), Le Club Accor Silver, HHonor Gold
Posts: 2,281
Well then you are not aware yet of BA PR mechanisms and tactics. It put SK to shame really. Among other thing, they claim that BOB was brought due to customer feedback wanting to pay for food, as the free food before was actually never complimentary nor a part of the ticket.

And this is just an example of a long list of bu****it that the BA PR spins on a monthly basis.
fransknorge is online now  
Old Feb 11, 17, 10:56 pm
  #154  
Suspended
 
Join Date: Sep 2014
Programs: SAS Diamond (Star Alliance Gold), BAEC Silver, Sixt Platinum.
Posts: 624
Originally Posted by fransknorge View Post
Well then you are not aware yet of BA PR mechanisms and tactics. It put SK to shame really. Among other thing, they claim that BOB was brought due to customer feedback wanting to pay for food, as the free food before was actually never complimentary nor a part of the ticket.

And this is just an example of a long list of bu****it that the BA PR spins on a monthly basis.
No, I'm well aware of Enhancements (TM). But it is at least done by people who have proven themselves outside the 80s hairsalon. Eivind came from some boring accountant job before his superior skills in having seen all episodes of 90210 elevated him to the man that decides service levels from Scandinavia's fliers.

I find it ... amusing.
FlyingDanishPenguin is offline  
Old Feb 12, 17, 4:26 am
  #155  
 
Join Date: Sep 2005
Posts: 1,468
Originally Posted by FlyingDanishPenguin View Post
No, I'm well aware of Enhancements (TM). But it is at least done by people who have proven themselves outside the 80s hairsalon. Eivind came from some boring accountant job before his superior skills in having seen all episodes of 90210 elevated him to the man that decides service levels from Scandinavia's fliers.

I find it ... amusing.
We get it, you don´t like his hair style. It leaves your argumentation sadly lacking. Roald was a MD at HP and before that a consultant, which is probably where all the crappy strategy is coming from...
Yet BA is no match for SK when it comes to pissing off frequent flyers. BA Golds are treated like dirt on Hand Baggage only fares and have to pay GBP 2.3 for a cup of tea. Alex Cruz is going to take the airline into the gutter if he keeps this up.
view is offline  
Old Feb 12, 17, 5:38 am
  #156  
Accor 10+ BadgeHilton 5+ Badge
 
Join Date: Nov 2012
Location: Rhineland-Palatinate
Programs: OW Ruby (BA), *A Gold (A3), Le Club Accor Silver, HHonor Gold
Posts: 2,281
And again, we are talking about lying to customers and BA has nothing to proved to SK, as this is their strategy for every change. Let's look at the latest example to date: http://www.flyertalk.com/forum/27891214-post42.html
BA withdraw a benefit (flexible tickets on point to point short-haul) introduced the previous month and their reason is that "it was abuse by a group of passenger". As demonstrated, this was just a lie.
fransknorge is online now  
Old Feb 12, 17, 8:15 am
  #157  
Suspended
 
Join Date: Sep 2014
Programs: SAS Diamond (Star Alliance Gold), BAEC Silver, Sixt Platinum.
Posts: 624
Originally Posted by view View Post
It leaves your argumentation sadly lacking.
juxtaposed with ...

Originally Posted by view View Post
Yet BA is no match for SK when it comes to pissing off frequent flyers.
is irony at its finest. I have my own experiences and they may differ from what you have read online.

BA Golds are treated like dirt on Hand Baggage only fares and have to pay GBP 2.3 for a cup of tea.
I haven't experienced this, but then again, I don't really know what's happening in steerage ...

...

Jokes aside (Ï'm not joking), this is what I mean:

On BA, they introduce cheapo economy fares and follow it through. I understand the business reasoning for this. Furthermore,the BAEC Golds on HBO are the ones they want to get rid of anyway.

I am not passing judgment on whether this works or not, but at least I can see where they're coming from.

With SK, I simply don't get it. So many decisions are made seemingly out of nowhere and they fail faster than Norwegian skiiers at doping tests. This round of lounge closings is one of them. It truly can't be very expensive to make an agreement with a contractor in these places.

That's when I worry if the hair bleach home-kit may have impaired his ability to make right calls while an accountant at Dell or something.


(If you can't tell, I'm using mental images to show my despect; it's not actually about the hair. Lots of Norwegians still think that's in vogue).
FlyingDanishPenguin is offline  
Old Feb 15, 17, 11:19 am
  #158  
 
Join Date: Feb 2003
Location: Denmark, SK*G ( EBD), BA (silver), FB (Silver)
Posts: 437
Originally Posted by wazow View Post
I simply can't understand this. If the cost is a problem, can't they just charge 100kr more per PLUS ticket from the destinations where they close lounges?

GVA fasttrack worked today - with mobile boarding pass. The checkin lady asked if I wanted a printed one and admitted that sometimes the printed DNATA BP would be refused at fasttrack. But no problems going through for me today - and regular lines were extremely long - even for a weekday.
GreatDane is offline  
Old Feb 17, 17, 6:40 am
  #159  
 
Join Date: Nov 2015
Location: CPH
Programs: EBG
Posts: 9
Trip report: Fast-track/premium line at ABZ (Aberdeen) worked with mobile boarding pass, relatively quickly through security.

Found out that the Swissport/Servis-Air lounge in ABZ is one with whom SAS has discontinued contract.

Only had about 45 minutes to wait for the flight, but still annoying.
matthewhobbs is offline  
Old Feb 18, 17, 4:34 am
  #160  
 
Join Date: Oct 2009
Posts: 4,091
First few weeks without lounge access at both ends (GDN/BHX) and, whilst I had never really used the lounge in GDN (I'm normally booked on the first flight to CPH at 6:05AM), losing access at BHX was a significant blow as I used to go just after work at 5PM, grab a snack (no culinary delight there but free alcohol being certainly a plus ) and comfortably carry on with e-mails, spreadsheets and so on until boarding at 7PM: Thursday just gone I went to Pret a Manger, grabbed a sandwich plus drink, then later cappuccino & cake at Costa and paid over 10 quid, which is not an issue but working in the main terminal -apart from the fact that BHX is not really power-socket friendly- with the crowds which will increase together with the charter flights' frequencies is definitely going to be a challenge (for the time being, though, deserted gate 41, hidden power-socket and free The Times newspaper ). Adding to misery, just as I started thinking of gradually switching to LH (mostly on my way back Thursdays) as soon as the current stock of tickets comes to an end, I noticed that the late afternoon flight to FRA (18:05 from BHX) arrives too late for me to catch the last flight to GDN at 21 - needless to say, not even sold by LH. On the plus side, I'm genuinely glad they at least maintained fast track access (especially at GDN, when normal security is normally a zoo at that time in the morning).

G
AlicorporateUK is offline  
Old Feb 18, 17, 4:43 am
  #161  
 
Join Date: Sep 2010
Location: CPH
Programs: SK-EBD
Posts: 1,235
Originally Posted by GreatDane View Post
GVA fasttrack worked today - with mobile boarding pass. The checkin lady asked if I wanted a printed one and admitted that sometimes the printed DNATA BP would be refused at fasttrack. But no problems going through for me today - and regular lines were extremely long - even for a weekday.
GVA fasttrack worked for me as well yesterday. Saved me 30 minutes.

Checkin agent was a bit unsure and checked several times, untill he confirmed it should work.

(traveled in Go, but with status).
Tango Alpha is offline  
Old Feb 18, 17, 4:21 pm
  #162  
 
Join Date: Dec 2016
Location: GDN
Programs: SK EBG, LH FTL, BWR Gold
Posts: 6
AlicorporateUK - check GDN lounge website http://www.airport.gdansk.pl/passeng...ecutive-lounge for some "special promo" for EBG/EBD & SAS Plus. Tried to call them last week but nobody picked up the phone.
jacosopot is offline  
Old Feb 19, 17, 3:32 am
  #163  
 
Join Date: Oct 2009
Posts: 4,091
Originally Posted by jacosopot View Post
AlicorporateUK - check GDN lounge website http://www.airport.gdansk.pl/passeng...ecutive-lounge for some "special promo" for EBG/EBD & SAS Plus. Tried to call them last week but nobody picked up the phone.
That's interesting, I shall drop them a quick e-mail. If you find out anything before I do, please get in touch via PM

Thanks,

G
AlicorporateUK is offline  
Old Feb 24, 17, 2:51 am
  #164  
FlyerTalk Evangelist
 
Join Date: Aug 2000
Location: London
Programs: Hilton IHG LH BA TK
Posts: 11,997
Latest cost cut - Manchester lounge

Not sure if it's already been reported, but SAS pulled out of its lounge contract at Manchester.

It was a third party lounge, used by all the other STAR airlines operating at MAN. But as a third party facility no matter what class of travel, what shiny *A card you hold, whatever they tell you at check-in, the dragons will refuse to let you in if you are flying SAS.

SAS agents at MAN are embarrassed and urge us to remonstrate with SAS at Copenhagen, Oslo and Stockholm.
IAN-UK is offline  
Old Feb 24, 17, 3:05 am
  #165  
 
Join Date: Mar 2014
Programs: *G
Posts: 395
As discussed here: http://www.flyertalk.com/forum/sas-e...assengers.html
studentCPH is offline  

Thread Tools
Search this Thread