SAS PLUS SAVER fare Intra-Europe
Jun 23, 2016, 9:11 am
#16
Join Date: Oct 2011
Programs: EuroBonus Diamond, Delta Skymiles 360, BAEC LTG, Hilton Diamond, Marriott Ambassador
Posts: 2,818
Jun 23, 2016, 11:26 am
#17
Moderator: Lufthansa Miles & More, India based airlines, India, External Miles & Points Resources
Join Date: Dec 2002
Location: MUC
Programs: LH SEN
Posts: 48,080
Jun 23, 2016, 12:22 pm
#18
Join Date: Feb 2004
Location: Netherlands
Posts: 4,275
Wow, this is a rather steep change. However if they keep the prices reasonable and we get awarded with business class miles, I am ok even with the change fees. Since it is not too much in my opinion as it's still quite a value for money product especially in situations where I need to renew my status.
So far SAS seems to be ahead at least on this point from my opinion since I buy a lot of one-way fares. I can have the option to fly a full service airline rather than stick it up with the low cost.
Cheers!
So far SAS seems to be ahead at least on this point from my opinion since I buy a lot of one-way fares. I can have the option to fly a full service airline rather than stick it up with the low cost.
Cheers!
Jun 24, 2016, 9:21 am
#19
Join Date: Sep 2010
Location: CPH, BRU
Programs: LH SEN* (*G), EBG (*G)
Posts: 792
Wow, this is a rather steep change. However if they keep the prices reasonable and we get awarded with business class miles, I am ok even with the change fees. Since it is not too much in my opinion as it's still quite a value for money product especially in situations where I need to renew my status.
So far SAS seems to be ahead at least on this point from my opinion since I buy a lot of one-way fares. I can have the option to fly a full service airline rather than stick it up with the low cost.
Cheers!
So far SAS seems to be ahead at least on this point from my opinion since I buy a lot of one-way fares. I can have the option to fly a full service airline rather than stick it up with the low cost.
Cheers!
Jun 24, 2016, 11:58 am
#20
Original Poster
Join Date: Oct 2013
Location: Copenhagen, Denmark
Programs: Mainly Hilton Hhonors, SAS Eurobonus
Posts: 1,981
Jun 24, 2016, 5:53 pm
#21
Join Date: Sep 2010
Location: CPH, BRU
Programs: LH SEN* (*G), EBG (*G)
Posts: 792
Aug 19, 2016, 2:05 am
#22
Join Date: Jun 2004
Posts: 3,773
I am looking to book an IC flight in SAS Plus Saver which appears to allow both changes and refunds with a fee (text below in Danish). Does anyone know where I can find how much the fee would be if I have to cancel and/or make a change? This is for CPH-MIA.
I can't see the fare basis when I'm querying and selecting flights - I'm guessing I won't be able to see that until I get further in the booking process?
I can't see the fare basis when I'm querying and selecting flights - I'm guessing I won't be able to see that until I get further in the booking process?
SAS Plus Saver
Ćndringer: Ombooking er tilladt mod et gebyr. Hvis der opgraderes til en hřjere prisklasse, vil prisforskellen mellem den fřrst bookede billet og den nye, blive lagt til prisen.
Refundering: Billetten kan refunderes mod gebyr inden afrejse. Brćndstoftillćg kan refunderes inden afgang. Billet og brćndstoftillćg refunderes ikke efter afgang.
Ćndringer: Ombooking er tilladt mod et gebyr. Hvis der opgraderes til en hřjere prisklasse, vil prisforskellen mellem den fřrst bookede billet og den nye, blive lagt til prisen.
Refundering: Billetten kan refunderes mod gebyr inden afrejse. Brćndstoftillćg kan refunderes inden afgang. Billet og brćndstoftillćg refunderes ikke efter afgang.
Aug 19, 2016, 2:19 am
#23
Join Date: Jun 2015
Programs: AY+, SK EB
Posts: 2,951
The SK page shows me these rules when choosing Plus Saver for an IC flight:
CANCELLATIONS
BEFORE DEPARTURE
PER ROUND TRIP CHARGE EUR 300.00.
NOTE -
TICKET IS NON-REFUNDABLE IN CASE OF NO-SHOW
-----------------------------------------
NO CHILD DISCOUNT.INFANT FREE OF CHARGE.
-----------------------------------------
WHEN FARES ARE COMBINED ON A HALF ROUNDTRIP BASIS
THE CANCELLATION FEE OF EACH FARE COMPONENT WILL
APPLY.
>
----------------------------------------------
FULL REFUND PERMITTED BEFORE DEPARTURE IN CASE OF
REJECTION OF VISA. EMBASSY STATEMENT REQUIRED
AFTER DEPARTURE
TICKET IS NON-REFUNDABLE.
NOTE -
REFUND OF UNUSED FEES AND TAXES PERMITTED.
FUEL SURCHARGE/YQ AND SECURITY SURCHARGE/YR IS
NON-REFUNDABLE
CHANGES
ANY TIME
PER TICKET CHARGE EUR 240.00 FOR REISSUE.
NOTE -
NO CHILD DISCOUNT. INFANT FREE OF CHARGE.
--------------------------------------------------
REBOOKING IN SAME BOOKING CLASS AS TICKETED CHARGE
EUR 240.00 PER TRANSACTION
--------------------------------------------------
>
CHANGE FEE WILL BE THE HIGHEST OF ALL CHANGED FARE
COMPONENTS PER TICKET
--------------------------------------------------
CHANGE FEE APPLIES FOR EVERY SINGLE CLOSED
TRANSACTION
--------------------------------------------------
FOR AUTOMATIC REISSUE THE PENALTY FEE MUST BE
COLLECTED ON AN EMD. FOR MANUAL REISSUE ON AN EMD
OR AS A DU TAX WHICH MUST REMAIN NON-REFUNDABLE
--------------------------------------------------
FARES MAY BE UPGRADED TO ANY HIGHER SK FARE IN
CASE OF UPGRADING TO A HIGHER FARE CHARGE
EUR 240.00 PER TRANSACTION AND CHARGE THE
DIFFERENCE BETWEEN THE FARE PAID AND THE HIGHER
UPGRADED SECTOR
--------------------------------------------------
REBOOKING/REISSUE/PAYMENT MUST BE MADE IN ONE
TRANSACTION BEFORE DEPARTURE OF EITHER THE FLIGHT
BEING CHANGED OR THE NEW FLIGHT WHICH EVER IS
EARLIER
--------------------------------------------------
>
IN CASE OF TICKET UPGRADE THE ORIGINAL
NON-REFUNDABLE AMOUNT REMAINS NON-REFUNDABLE
BEFORE DEPARTURE
PER ROUND TRIP CHARGE EUR 300.00.
NOTE -
TICKET IS NON-REFUNDABLE IN CASE OF NO-SHOW
-----------------------------------------
NO CHILD DISCOUNT.INFANT FREE OF CHARGE.
-----------------------------------------
WHEN FARES ARE COMBINED ON A HALF ROUNDTRIP BASIS
THE CANCELLATION FEE OF EACH FARE COMPONENT WILL
APPLY.
>
----------------------------------------------
FULL REFUND PERMITTED BEFORE DEPARTURE IN CASE OF
REJECTION OF VISA. EMBASSY STATEMENT REQUIRED
AFTER DEPARTURE
TICKET IS NON-REFUNDABLE.
NOTE -
REFUND OF UNUSED FEES AND TAXES PERMITTED.
FUEL SURCHARGE/YQ AND SECURITY SURCHARGE/YR IS
NON-REFUNDABLE
CHANGES
ANY TIME
PER TICKET CHARGE EUR 240.00 FOR REISSUE.
NOTE -
NO CHILD DISCOUNT. INFANT FREE OF CHARGE.
--------------------------------------------------
REBOOKING IN SAME BOOKING CLASS AS TICKETED CHARGE
EUR 240.00 PER TRANSACTION
--------------------------------------------------
>
CHANGE FEE WILL BE THE HIGHEST OF ALL CHANGED FARE
COMPONENTS PER TICKET
--------------------------------------------------
CHANGE FEE APPLIES FOR EVERY SINGLE CLOSED
TRANSACTION
--------------------------------------------------
FOR AUTOMATIC REISSUE THE PENALTY FEE MUST BE
COLLECTED ON AN EMD. FOR MANUAL REISSUE ON AN EMD
OR AS A DU TAX WHICH MUST REMAIN NON-REFUNDABLE
--------------------------------------------------
FARES MAY BE UPGRADED TO ANY HIGHER SK FARE IN
CASE OF UPGRADING TO A HIGHER FARE CHARGE
EUR 240.00 PER TRANSACTION AND CHARGE THE
DIFFERENCE BETWEEN THE FARE PAID AND THE HIGHER
UPGRADED SECTOR
--------------------------------------------------
REBOOKING/REISSUE/PAYMENT MUST BE MADE IN ONE
TRANSACTION BEFORE DEPARTURE OF EITHER THE FLIGHT
BEING CHANGED OR THE NEW FLIGHT WHICH EVER IS
EARLIER
--------------------------------------------------
>
IN CASE OF TICKET UPGRADE THE ORIGINAL
NON-REFUNDABLE AMOUNT REMAINS NON-REFUNDABLE
Aug 26, 2016, 1:56 am
#26
Moderator, Finnair
Join Date: May 2011
Location: MMX (CPH)
Programs: Eurobonus Diamond, QR Gold, AY+ Platinum, A3*G, Nordic Choice Lifetime Platinum, SJ Prio Black
Posts: 14,163
The change fees for what is supposedly a flexible ticket is absurd.
I had a IC Business saver ticket and needed to change the connecting shorthaul. Called SK to ask the price and the agent had to ask a supervisor. Came back and said;
- Sorry for the delay. Change fee is 340€ + fare difference. The reason it tok so long for me to find out is that nobody ever do change these tickets so I took awhile to find someone who knew how to do it. We recommend customers to throwaway the ticket and buy a new one, because it is always cheaper.
I had a IC Business saver ticket and needed to change the connecting shorthaul. Called SK to ask the price and the agent had to ask a supervisor. Came back and said;
- Sorry for the delay. Change fee is 340€ + fare difference. The reason it tok so long for me to find out is that nobody ever do change these tickets so I took awhile to find someone who knew how to do it. We recommend customers to throwaway the ticket and buy a new one, because it is always cheaper.
Aug 26, 2016, 3:02 am
#27
Join Date: Jun 2004
Posts: 3,773
I think the intention is that the "Saver" version of the ticket is not flexible. To get flexible E+ or C is far more expensive.
I have booked the Plus Saver itinerary that I was asking about and it was only marginally more expensive than the Go cheapest (non-refundable) ticket, whereas the regular Plus (flexible) ticket was substantially more. I find SAS Plus on a TATL flight to be quite good, in fact substantially better than Go. Seating, meals, baggage allowance are all better, plus gives FastTrack and lounge access. So I was fine with paying a bit more than non-refundable Go to get it, even though it's got fees to change / refund.
I would not have paid out-of-pocket for full fare (flexible) Plus ticket which was three times as expensive as the Plus Saver, so I'm not surprised that the Saver version has those fees.
I have booked the Plus Saver itinerary that I was asking about and it was only marginally more expensive than the Go cheapest (non-refundable) ticket, whereas the regular Plus (flexible) ticket was substantially more. I find SAS Plus on a TATL flight to be quite good, in fact substantially better than Go. Seating, meals, baggage allowance are all better, plus gives FastTrack and lounge access. So I was fine with paying a bit more than non-refundable Go to get it, even though it's got fees to change / refund.
I would not have paid out-of-pocket for full fare (flexible) Plus ticket which was three times as expensive as the Plus Saver, so I'm not surprised that the Saver version has those fees.
Aug 26, 2016, 3:09 am
#28
Join Date: Oct 2011
Programs: EuroBonus Diamond, Delta Skymiles 360, BAEC LTG, Hilton Diamond, Marriott Ambassador
Posts: 2,818
The saver tickets are only flexible in the same booking code as your original ticket, so if you bought class X you can only rebook for free if your preferred alternative flight has that class available. As cheap classes get scrapped before departure or only strategically left available on inconvenient flights, it provides a useless scenario. You're indeed best off to just buy a new ticket.
If you want cheap Business travel you buy a saver ticket (if available due to days), if you want flexibility you buy a full flex. The full flex rebook on everything without additional cost for rebooking.
If you want cheap Business travel you buy a saver ticket (if available due to days), if you want flexibility you buy a full flex. The full flex rebook on everything without additional cost for rebooking.
Aug 26, 2016, 3:30 am
#29
Join Date: Sep 2005
Posts: 1,772
Not quite. PLUS SAVER tickets come with a change fee no matter if your original booking class is available. Regular PLUS tickets can be changed for free within original booking class (usually sold/blocked out close to departure which can make in expensive). The old, insanely priced PLUS Full Flex is no more on the routes which have introduced PLUS SAVER.
Aug 26, 2016, 7:24 am
#30
Moderator, Finnair
Join Date: May 2011
Location: MMX (CPH)
Programs: Eurobonus Diamond, QR Gold, AY+ Platinum, A3*G, Nordic Choice Lifetime Platinum, SJ Prio Black
Posts: 14,163
I do understand they need to make some kind of diferentiation between saver and regular.
My point is that they do sell the saver tickets as changeable which they in reality are not.
'Yes, you are allowed change it, but the cost for a change is higher than a new ticket.'
And the fact that they know about this says that it is a calculate evil, not a random incident.
My point is that they do sell the saver tickets as changeable which they in reality are not.
'Yes, you are allowed change it, but the cost for a change is higher than a new ticket.'
And the fact that they know about this says that it is a calculate evil, not a random incident.
