Clarification on Fare rules transatlantic Go
Dec 23, 2015, 8:41 am
#1
Original Poster
Join Date: Sep 2012
Location: AGH
Posts: 5,976
Clarification on Fare rules transatlantic Go
Hi all,
I do have a upcoming trip CPH-US1-US2-US3-CPH itinerary in Go and want to rebook it to be HAM-CPH-US1-US2-US3-CPH-HAM as I'm relocating to HAM before departure.
The phone agent told me: Absolutely No, no changes by adding or changing segments allowed at all.
I find it hard to believe since the fare rules say rebooking is allowed for a 140€ penalty but does this really mean you can only change dates for the same flights?
What about two days later and I would like to to CPH-US1-US2-US1-CPH instead of using US3 on my outbound because otherwise timing of the return would work?
Any insights?
I do have a upcoming trip CPH-US1-US2-US3-CPH itinerary in Go and want to rebook it to be HAM-CPH-US1-US2-US3-CPH-HAM as I'm relocating to HAM before departure.
The phone agent told me: Absolutely No, no changes by adding or changing segments allowed at all.
I find it hard to believe since the fare rules say rebooking is allowed for a 140€ penalty but does this really mean you can only change dates for the same flights?
What about two days later and I would like to to CPH-US1-US2-US1-CPH instead of using US3 on my outbound because otherwise timing of the return would work?
Any insights?
Dec 23, 2015, 8:54 am
#3
Join Date: Oct 2011
Programs: EuroBonus Diamond, Delta Skymiles 360, BAEC LTG, Hilton Diamond, Marriott Ambassador
Posts: 2,827
I'd grab a separate itinerary with just the HAM r/t with sufficient margin to connect from your original itinerary and safe yourself any headaches trying to make such changes to an existing booking.
Dec 23, 2015, 9:02 am
#4
Original Poster
Join Date: Sep 2012
Location: AGH
Posts: 5,976
I guess that will do in the end but I'm really puzzled why they won't even look up a new end to end itinerary as I would be ok with paying change fees and new pricing (as long as it is reasonable). Nothing lost for the airline?
Dec 23, 2015, 9:07 am
#5
Suspended
Join Date: Sep 2014
Posts: 624
BA, for example, has incredibly attractive pricing out of CPH and DUB with stop-overs in LHR/LCY/LGW. Messing with the origin/dest. would screw that up for the airline.
Dec 23, 2015, 9:54 am
#7
Suspended
Join Date: Sep 2014
Posts: 624
Just to give a perspective; I took my prettier and wiser half on a prolonged weekend to NYC this summer with BA in J - booked 3 weeks in advance, we paid DKK 9,500 each r/t. Same trip would have been more than twice as expensive ex-LHR.