SAS Go Light [FAQ & Discussions]
Jun 13, 2017, 5:20 am
#226
formerly kiwi_norway
Join Date: May 2011
Location: London, UK
Programs: A3*G, NZ*S, Avis PC
Posts: 390
Flight report... I took the return trip LHR-OSL on a Go Light fare, and at neither check-in desk was the free bag questioned. I got a checked-bag in both directions for free.
Still horribly confused as to why two different CS agents on the phone not only told me that *G no longer got a free bag, but read the exact wording to me from an internal memo. Either they were wrong, or it is a new policy that's being rolled out in a relaxed fashion.
Still horribly confused as to why two different CS agents on the phone not only told me that *G no longer got a free bag, but read the exact wording to me from an internal memo. Either they were wrong, or it is a new policy that's being rolled out in a relaxed fashion.
Jun 13, 2017, 10:26 am
#227
Join Date: Jun 2015
Programs: AY+, SK EB
Posts: 2,958
Just see at http://www.staralliance.com/en/gold-status the benefits. It says extra baggage allowance. But some *A airlines say that you can only have an extra baggage allowance if your ticket has baggage allowance included. But no *A airline has a reason to complain about it since they can always adjust now to the new interpretation of the extra allowance to get more ancillary revenues.
Jun 18, 2017, 5:54 am
#228
Join Date: Nov 2016
Programs: A3*G
Posts: 42
Flew 2 segments (AMS-OSL, OSL-LHR) under GoLight on 9th of June. As *G Ι was entitled and had one free checked baggage. The free baggage was visible after online check in. You can safely blame a rogue agent for this misunderstanding.
Jun 25, 2017, 3:04 am
#229
Join Date: Jun 2015
Programs: AY+, SK EB
Posts: 2,958
That is actually a really nice feature of the new website. I made a booking without a FFP number in Light and it said 0 bags included. After adding the traveler's EBS number the allowance instantly jumped to 1. On the old site it shows always the original allowance.
Jun 29, 2017, 12:12 am
#230
Join Date: Jun 2015
Location: NYC/DC
Programs: United 1K, National Executive Elite, Avis Presidents Club, Marriott Platinum Elite
Posts: 8
Change in rules
*note: I just called SAS about this and was told the rules have changed and *A Gold now only gets an extra bag if one is included in your itinerary (so Go Light with 0 will NOT include a free bag). I will try to confirm at the airport tomorrow but she said the policy just recently changed.
Jun 29, 2017, 2:17 pm
#231
Join Date: Feb 2013
Location: Miami, FL
Programs: UA 1MM, AA Plat, Marriott LT Titanium, Hyatt Glob, IHG ♢ Amb, Hilton ♢, Hertz Pres
Posts: 6,016
*note: I just called SAS about this and was told the rules have changed and *A Gold now only gets an extra bag if one is included in your itinerary (so Go Light with 0 will NOT include a free bag). I will try to confirm at the airport tomorrow but she said the policy just recently changed.
Jun 30, 2017, 3:52 am
#232
Join Date: Jan 2017
Location: SFO/SJC/OAK
Programs: OZ Diamond (*G), KQ Asante Gold (ST+), Hilton Diamond, IHG Diamond, Marriott Gold
Posts: 1,511
*note: I just called SAS about this and was told the rules have changed and *A Gold now only gets an extra bag if one is included in your itinerary (so Go Light with 0 will NOT include a free bag). I will try to confirm at the airport tomorrow but she said the policy just recently changed.
Jul 7, 2017, 1:41 pm
#233
Join Date: Jul 2005
Location: OSL
Programs: SK-EBD/*A Gold, BA Gold/OW Emerald, HH Gold, ChoiceHotels Gold, Hertz Presidents Circle, Sixt Plat,
Posts: 117
You get one free as SAS EuroBonus Silver (same as *A Gold), as SAS EuroBonus Gold you get two extra.
Jul 7, 2017, 1:50 pm
#234
Join Date: Jul 2005
Location: OSL
Programs: SK-EBD/*A Gold, BA Gold/OW Emerald, HH Gold, ChoiceHotels Gold, Hertz Presidents Circle, Sixt Plat,
Posts: 117
Info from the StarAlliance webside:
"Extra Baggage Allowance: You can take an extra 20 kg (44 pounds) where the weight concept applies or an extra piece where the piece concept applies.
Some airlines do not offer this benefit on individual flights but only on connecting Star Alliance flights. Within Europe on "Light" fares offered by Lufthansa, Austrian & SWISS and "Check&Go" fares offered by Brussels Airlines, the extra baggage allowance is not offered."
(http://www.staralliance.com/en/gold-status)
Here it is clear that the exception to the main rule (*A Gold > One free [extra] bag checked) is only for the Lufthansa-companies. With SAS there is no problem checking one free piece with a Go-Light ticket.
"Extra Baggage Allowance: You can take an extra 20 kg (44 pounds) where the weight concept applies or an extra piece where the piece concept applies.
Some airlines do not offer this benefit on individual flights but only on connecting Star Alliance flights. Within Europe on "Light" fares offered by Lufthansa, Austrian & SWISS and "Check&Go" fares offered by Brussels Airlines, the extra baggage allowance is not offered."
(http://www.staralliance.com/en/gold-status)
Here it is clear that the exception to the main rule (*A Gold > One free [extra] bag checked) is only for the Lufthansa-companies. With SAS there is no problem checking one free piece with a Go-Light ticket.
Last edited by travellers4fun; Jul 7, 2017 at 1:51 pm Reason: Added info/web address
Jul 7, 2017, 2:36 pm
#235
Join Date: Jun 2015
Programs: AY+, SK EB
Posts: 2,958
Info from the StarAlliance webside:
"Extra Baggage Allowance: You can take an extra 20 kg (44 pounds) where the weight concept applies or an extra piece where the piece concept applies.
Some airlines do not offer this benefit on individual flights but only on connecting Star Alliance flights. Within Europe on "Light" fares offered by Lufthansa, Austrian & SWISS and "Check&Go" fares offered by Brussels Airlines, the extra baggage allowance is not offered."
(http://www.staralliance.com/en/gold-status)
Here it is clear that the exception to the main rule (*A Gold > One free [extra] bag checked) is only for the Lufthansa-companies. With SAS there is no problem checking one free piece with a Go-Light ticket.
"Extra Baggage Allowance: You can take an extra 20 kg (44 pounds) where the weight concept applies or an extra piece where the piece concept applies.
Some airlines do not offer this benefit on individual flights but only on connecting Star Alliance flights. Within Europe on "Light" fares offered by Lufthansa, Austrian & SWISS and "Check&Go" fares offered by Brussels Airlines, the extra baggage allowance is not offered."
(http://www.staralliance.com/en/gold-status)
Here it is clear that the exception to the main rule (*A Gold > One free [extra] bag checked) is only for the Lufthansa-companies. With SAS there is no problem checking one free piece with a Go-Light ticket.
Jul 7, 2017, 4:03 pm
#236
Join Date: Feb 2013
Location: Miami, FL
Programs: UA 1MM, AA Plat, Marriott LT Titanium, Hyatt Glob, IHG ♢ Amb, Hilton ♢, Hertz Pres
Posts: 6,016
*note: I just called SAS about this and was told the rules have changed and *A Gold now only gets an extra bag if one is included in your itinerary (so Go Light with 0 will NOT include a free bag). I will try to confirm at the airport tomorrow but she said the policy just recently changed.
Jul 7, 2017, 4:07 pm
#237
FlyerTalk Evangelist
Join Date: Jul 2011
Location: Tokyo
Programs: JAL Metal Card (OWE), SAS Eurobonus Gold (*G), Marriott Titanium (LTP), Tokyu Hotels Platinum
Posts: 21,156
I would guess the difference of fast track depends on the applicability of the departure airport. Not all airports offer this with SK. What were the two airports in question?
Jul 7, 2017, 5:34 pm
#238
Join Date: Feb 2013
Location: Miami, FL
Programs: UA 1MM, AA Plat, Marriott LT Titanium, Hyatt Glob, IHG ♢ Amb, Hilton ♢, Hertz Pres
Posts: 6,016
Both airports had fast track lanes. So not sure why *G with *A wouldn't give me access at both. Got it at OSL and didn't at TRD
Jul 7, 2017, 6:04 pm
#239
Join Date: Jan 2017
Location: SFO/SJC/OAK
Programs: OZ Diamond (*G), KQ Asante Gold (ST+), Hilton Diamond, IHG Diamond, Marriott Gold
Posts: 1,511
SAS fast track isn't available to all *G, only EuroBonus elites. If the airport in question has a separate fast track, you might get access (ex. I got access to CPH fast track last week)
Jul 8, 2017, 2:59 am
#240
Join Date: Feb 2013
Location: Miami, FL
Programs: UA 1MM, AA Plat, Marriott LT Titanium, Hyatt Glob, IHG ♢ Amb, Hilton ♢, Hertz Pres
Posts: 6,016
Interesting. But it was available in Oslo. Why give it to me there then? And if it wasn't for fast track I would've missed my flight in oslo. regular lines were outrageous and SAS made us pickup our luggage and re-check for the connecting flight from Sweden. Due to this had ran onto plane as they closed the door. Most ridiculous thing ever.