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SAS & Eurobonus Introduction / Frequently Asked Questions

SAS & Eurobonus Introduction / Frequently Asked Questions

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Old Nov 14, 17, 1:27 am   -   Wikipost
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Introduction to SAS & Eurobonus / Frequently Asked Questions

Introduction

Scandinavian Airlines System (for short SAS, IATA code SK) is the flag carrier airline of Scandinavia. It's owned for 50% by private owners and 50% by the governments of Sweden (3/7th), Norway (2/7th) and Denmark (2/7th).

SAS mainly flies to destinations in Europe, particularly within Scandinavia, but also operates on a few long haul routes to Asia and the USA.

SAS is part of the StarAlliance network and has in addition codeshare operations with several airlines.

Fleet
The fleet of SAS consists of mainly short haul material, mainly several variants of the Boeing 737 and Airbus A320 families. Due to fleet normalization, all short haul Airbus aircraft will be based at Copenhagen, while the Boeings operate from bases in Norway and Sweden.
Currently a fleet of new generation A320 aircraft is on order.

For long haul operations, SAS uses the A340 and A330. New aircraft of type A350 are on order. A route from Stavanger to Houston is operated on a private Air Boeing 737-700.

Hubs and Focus Cities
SAS has three hubs:
Copenhagen (CPH),
Stockholm (ARN) and
Oslo Gardermoen (OSL).

In addition,
Bergen (BGO),
Stavanger (SVG),
Trondheim (TRD) and
Gøteborg Landvetter (GOT)
have been defined as focus cities.

Service classes

Instead of the traditional Economy Class, Economy Extra Class and Business Class, SAS has made up its own service class system.

Short haul
On all short haul, SAS serves the following classes
  • SAS Go is what should resemble regular economy. The following is included in SAS Go
    • 23 kg. luggage
    • on line check in and on site check in
    • Buy on board (coffee and tea are included in the ticket price)
    • seat selection (may come with additional costs)
  • SAS Plus is a hybrid form of economy extra and business class and includes the following features
    • seating in the front of the plane
    • no guaranteed free middle seat
    • choice of food and beverages from the on board menu is included
    • priority check in counter usage
    • fast track security where applicable
    • priority luggage labels on your hold luggage
    • higher point earnings
    • lounge access where available
    • priority boarding where applied

Experience teaches that Plus, with the exception of full flex tickets, is not considered as a business class fare by any of the airline partners of SAS. As a result, if someone books a flight in SAS plus with a partner airline, the chance is quite big to end up in regular economy. The same goes for re-routings on partner airlines. This also may affect lounge access on Plus tickets: not all partner airlines may allow Plus ticket holders in their lounges.

Frequent Flyer Program / EuroBonus
SAS has its own frequent flier program called EuroBonus. It has been around since 1992. EuroBonus offers frequent fliers the possibilities to earn points. These points can be used to obtain status and /or to save for award travel or products from the gift shop.

After subscribing to EuroBonus, the qualification period starts running. This is an period of 12 months from the month of subscription to the end of the 12th month thereafter. This cycle repeats itself every year.

For example, if someone subscribes in October, his or her qualification period runs from October to September the next year (both inclusive).

Membership levels
EuroBonus offers five levels in its program:
  • Basic is the standard entry level for everyone who subscribes to the program
  • Silver is the level for everyone who has flown 10 one way flight segments or gathered 20.000 basic points within one qualification period on qualifying flights. This comes with the status Star Alliance Silver
  • Gold is the level for everyone flying 45 qualifying flight segments or gathering 45.000 basic points within one qualification period on qualifying flights.
  • Diamond is the highest tier available by basic point earnings or flight segments flown. 90 segments or 90.000 points in one qualification period are required.
  • Pandion is an invitation only level for the best customers of SAS. Not much is formally known about the requirements for achieving this level.

Qualifying segments can be earned on all flights flown by
  • SAS, with the exception of SAS flights with numbers ranging 3000 - 3999 and 6000 - 9999. More information can be found here
  • Widerøe, with the exception of all flights within Norway that are carried out on PSO agreements. An overview of eligible routes can be found here.

For point earnings, please see below.

Point earnings
EuroBonus offers 2 kinds of points:
  • Basic points
    These are points that count towards membership levels.
  • Points for use These are the points that can be used for award travel and as a currency for buying products.

The validity of points varies and is based on the type of point and the membership level.
  • Basic points are valid during one qualification period.
  • Points for use are valid for 5 years for all memeber levels except Diamond and Pandion: those levels have no point validity. After losing Pandion or Diamond level benefits the counter for validity is reset to 5 years.

Basic points can be earned on all flights operated by
  • SAS. All flights, with the exception of flights with number 3000 - 3999 and 6000 - 9999
  • Widerøe. All flights, with the exception of PSO routes. An overview of eligible routes can be found here
  • Atlantic Airways. Please note that no points are earned on flight numbers RC001-399 and RC1000-9999.
  • StarAlliance partners. Point earnings is possible on all StarAlliance partners. Please note that not all booking classes may be eligible on all carriers. A detailed overview of earnings per airline can be found here.*

* Please note that only 'points for use' can be earned on AirBaltic and Ethiad Airways and only on selected routes.

Booking class
Critical for the determination of how many points will be earned is the booking class in which a flight is booked. A booking class is represented by a single character and can vary per flight segment in your booking.

A regular SAS booking via the SAS website doesn't explicitly state the booking class in the reservation, although it is possible to see in which class the booking will be done:

Step 1:
Select a suitable flight and click next (1), For flights fully operated by SK the booking site will show the points earned on the lower right side (!X!)


Step 2:
Click the Fare class link (2). A popup will show up showing the fare bases. The first letter is the booking class (3)


To check the booking classes later on, review the Electronx Itinerary SAS sent via mail:


Alternatively you can check the reservation at Saudia Airlines handy tool to easily recover the booking class. Just go to 'manage my booking', enter the e-ticket number (it starts with 117 for SAS bookings and can be found at the bottom of your booking confirmation email) and see the booking with the booking class explicitly stated as 'fare class'.

Star Alliance Benefits (for elites in other *A programs flying on SK)

Star Alliance Silver Benefits
You'll get nothing and like it?

Star Alliance Gold Benefits
Priority check-in: Yes
Fast-track security pass: Yes (for everyone on same itinerary?; excludes SK-operated fast-track security)
Extra baggage allowance: Yes (HBO fares might be excluded)
Preferred seats: Yes
Lounge access: Yes (for traveler and one guest; SAS-operated or Star Alliance-affiliated lounges only)
Priority baggage handling: Yes
Priority standby: Yes
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Old Apr 6, 17, 7:47 pm
  #61  
 
Join Date: Feb 2011
Location: YVR. YGK
Programs: AC-SE Hhonors-G IHG-P
Posts: 206
Booked into D. which should earn 200%.
bertuzzi is offline  
Old May 18, 17, 10:59 am
  #62  
 
Join Date: Jul 2011
Location: ARN
Programs: Bit of this, bit of that
Posts: 444
As a relative noob to Star Alliance I have a question about redemptions on Star with SK miles.
I have an AMEX 50% off voucher to be used, which in the card statement says is usable for SK and Star flights (I lost the actual letter though hence the question here)
Question is, is there anything special that I need to factor in for use of this?
Or will I just search availability through UA or NH and then call SK and have the points halved?
Answer seems fairly obvious, but just wanting to double check for any hidden issues.

Thanks in advance!
flylonghaul is offline  
Old May 19, 17, 1:23 am
  #63  
 
Join Date: Jun 2012
Location: Oslo
Programs: SAS EBG, IHG Spire Amb, CCG
Posts: 570
Originally Posted by flylonghaul View Post
As a relative noob to Star Alliance I have a question about redemptions on Star with SK miles.
I have an AMEX 50% off voucher to be used, which in the card statement says is usable for SK and Star flights (I lost the actual letter though hence the question here)
Question is, is there anything special that I need to factor in for use of this?
Or will I just search availability through UA or NH and then call SK and have the points halved?
Answer seems fairly obvious, but just wanting to double check for any hidden issues.

Thanks in advance!
The only thing is that you have to call the special number that came in your letter. If you don't have it, EB support will provide it for you.
chrisljo is offline  
Old May 19, 17, 2:36 am
  #64  
 
Join Date: Sep 2012
Location: AGH
Posts: 5,172
Correct, nothing special to consider besides
- if you book on *A partners be prepared to pay YQ which can range from a few $ to hundreds. LH Group flights have some of the hugest surcharges.
- booking F is tricky, LX F is not available and LH F only 10 days out. Never tried to book NA or SQ F though... but I heard it is not that easy.
fassy is offline  
Old May 19, 17, 5:09 am
  #65  
 
Join Date: Jul 2011
Location: ARN
Programs: Bit of this, bit of that
Posts: 444
Originally Posted by chrisljo View Post
The only thing is that you have to call the special number that came in your letter. If you don't have it, EB support will provide it for you.
Originally Posted by fassy View Post
Correct, nothing special to consider besides
- if you book on *A partners be prepared to pay YQ which can range from a few $ to hundreds. LH Group flights have some of the hugest surcharges.
- booking F is tricky, LX F is not available and LH F only 10 days out. Never tried to book NA or SQ F though... but I heard it is not that easy.
Thanks for the quick replies!

Thats great. I will give EB a call to get the number as I lost the letter at some point during cleaning.

I think I will have to settle for J instead of F sadly as much as I would like to sample LH or NH F, unless I suddenly have some free time close in and can look at LH 10 days out

Thanks for the help!
flylonghaul is offline  
Old May 19, 17, 11:57 pm
  #66  
 
Join Date: Jun 2012
Location: Oslo
Programs: SAS EBG, IHG Spire Amb, CCG
Posts: 570
Originally Posted by fassy View Post
Correct, nothing special to consider besides
- if you book on *A partners be prepared to pay YQ which can range from a few $ to hundreds. LH Group flights have some of the hugest surcharges.
- booking F is tricky, LX F is not available and LH F only 10 days out. Never tried to book NA or SQ F though... but I heard it is not that easy.
The Star Alliance "YQ" is now a flat 116€ per direction.
chrisljo is offline  
Old May 20, 17, 3:42 pm
  #67  
 
Join Date: Jul 2011
Location: ARN
Programs: Bit of this, bit of that
Posts: 444
Originally Posted by chrisljo View Post
The Star Alliance "YQ" is now a flat 116€ per direction.
Good to know.

Cheers!
flylonghaul is offline  
Old May 23, 17, 5:29 am
  #68  
A FlyerTalk Posting Legend
 
Join Date: Jun 2004
Location: Either at the shooting range or anywhere good beer can be found...
Programs: HH Diamond, Priority Club Platinum
Posts: 42,323
Is Go Saver considered Go, with 1 free checked bag, or Go Value, without a free checked bag?
kipper is offline  
Old May 23, 17, 7:16 am
  #69  
 
Join Date: Jun 2015
Programs: AY+, SK EB
Posts: 1,947
Originally Posted by kipper View Post
Is Go Saver considered Go, with 1 free checked bag, or Go Value, without a free checked bag?
Go Saver? Go Value? Where do you get the names from?

On LH there is Go and Go Flex and on SH there is Go Light and Go. Go Light is the only one without checked luggage included.
Jainzar is offline  
Old May 23, 17, 7:30 am
  #70  
A FlyerTalk Posting Legend
 
Join Date: Jun 2004
Location: Either at the shooting range or anywhere good beer can be found...
Programs: HH Diamond, Priority Club Platinum
Posts: 42,323
Originally Posted by Jainzar View Post
Go Saver? Go Value? Where do you get the names from?

On LH there is Go and Go Flex and on SH there is Go Light and Go. Go Light is the only one without checked luggage included.
I'm trying to add a screenshot via my phone, but it's actually listed when trying to book on the LH website
kipper is offline  
Old May 23, 17, 7:32 am
  #71  
A FlyerTalk Posting Legend
 
Join Date: Jun 2004
Location: Either at the shooting range or anywhere good beer can be found...
Programs: HH Diamond, Priority Club Platinum
Posts: 42,323
Originally Posted by Jainzar View Post
Go Saver? Go Value? Where do you get the names from?

On LH there is Go and Go Flex and on SH there is Go Light and Go. Go Light is the only one without checked luggage included.
Let's see if this works...
Attached Images  
kipper is offline  
Old May 23, 17, 7:38 am
  #72  
 
Join Date: Mar 2014
Programs: *G
Posts: 414
Go saver is not Go light. They don't sell the light product on longhaul. So you will get 1 piece of luggage.
studentCPH is offline  
Old May 23, 17, 7:41 am
  #73  
A FlyerTalk Posting Legend
 
Join Date: Jun 2004
Location: Either at the shooting range or anywhere good beer can be found...
Programs: HH Diamond, Priority Club Platinum
Posts: 42,323
Originally Posted by studentCPH View Post
Go saver is not Go light. They don't sell the light product on longhaul. So you will get 1 piece of luggage.
Thank you. I wanted to be sure before we booked Mr. Kipper's flight, so he doesn't get grumpy about that. If I have to spend 2 weeks relying on him to translate, I want to be sure he's happy.
kipper is offline  
Old May 24, 17, 5:17 am
  #74  
 
Join Date: Apr 2010
Location: Between VIE and BTS
Programs: SK EBS, CC Gold
Posts: 881
Hello, I will be taking some SAS flights to/from Tallinn. According to my ticket, these flights are operated by CityJet. I assume that these flights are operated on behalf of SAS and will therefore count towards sector-based status - is this correct?

If so, I will be earning not very useful EB Silver status in summer One of few benefits that looks interesting is early check-in / late check-out at Radisson properties. Does any of you have experience with this? Offer looks great at SAS website (check-in at 8:00 AM, check-out at 6 PM) but how good are they with actually offering this (it's "subject to availability")? Does it apply worldwide or is it Scandinavia only? Is there any issue with using this benefit while earning points to Club Carlson?
the810 is offline  
Old May 24, 17, 6:05 am
  #75  
 
Join Date: Oct 2011
Programs: EuroBonus Diamond, Delta Skymiles Diamond, BAEC LTG, Hilton Diamond, Starwood Gold
Posts: 1,936
SAS ticket operated by CityJet will earn points.

You could probably get a late check-out at Radisson properties without status. Also Club Carlson status is very easily obtained if you are a regular.
FlyingMoose is offline  

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