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SAS & EuroBonus Introduction / Frequently Asked Questions

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Old Mar 10, 2015, 8:24 am
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Introduction to SAS & Eurobonus / Frequently Asked Questions

Introduction

Scandinavian Airlines System (for short SAS, IATA code SK) is the flag carrier airline of Scandinavia. It's owned for 71% by private owners and 29% by the governments of Sweden (1/7th) and Denmark (1/7th). The government of Norway has recently sold its stake in SAS.

SAS mainly flies to destinations in Europe, particularly within Scandinavia, but also operates on a few long haul routes to Asia and the USA.

SAS is part of the StarAlliance network and has in addition codeshare operations with several airlines.

Fleet
The fleet of SAS consists of mainly short haul material, mainly A320neos, but also several variants of the Airbus A320 and Boeing 737 families, although the latter are diminishing in number.

Bombardier CRJ regional jets and ATR turboprops are operated for SAS by the Irish airline Cityjet and Estonian airline XFly. A small fleet of Embraer 195 are operated by subsidiary SAS Link out of Copenhagen.

A fleet of A320neo aircraft is close to being fully delivered to Irish-registered subsidiary SAS Connect (formerly SAS Ireland).

For long haul operations, SAS uses the Airbus A330-300 and A350-900.

An up to date overview of the SAS fleet can be found here.

Hubs and Focus Cities
SAS has three hubs:
Copenhagen (CPH),
Stockholm (ARN) and
Oslo Gardermoen (OSL).

In addition,
Bergen (BGO),
Stavanger (SVG),
Trondheim (TRD) and
Gøteborg Landvetter (GOT)
have been defined as focus cities.

Service classes

Instead of the traditional Economy Class, Economy Extra Class and Business Class, SAS has made up its own service class system.

Short haul
On all short haul, SAS serves the following classes
  • SAS Go is what should resemble regular economy. The following is included in SAS Go
    • 23 kg. luggage
    • on line check in and on site check in
    • Buy on board (coffee and tea are included in the ticket price)
    • seat selection (may come with additional costs)
  • SAS Plus is a hybrid form of economy extra and business class and includes the following features
    • seating in the front of the plane
    • no guaranteed free middle seat
    • choice of food and beverages from the on board menu is included
    • priority check in counter usage
    • fast track security where applicable
    • priority luggage labels on your hold luggage
    • higher point earnings
    • lounge access where available
    • priority boarding where applied

Experience teaches that Plus, with the exception of full flex tickets, is not considered as a business class fare by any of the airline partners of SAS. As a result, if someone books a flight in SAS plus with a partner airline, the chance is quite big to end up in regular economy. The same goes for re-routings on partner airlines. This also may affect lounge access on Plus tickets: not all partner airlines may allow Plus ticket holders in their lounges.

Frequent Flyer Program / EuroBonus
SAS has its own frequent flier program called EuroBonus. It has been around since 1992. EuroBonus offers frequent fliers the possibilities to earn points. These points can be used to obtain status and /or to save for award travel or products from the gift shop.

After subscribing to EuroBonus, the qualification period starts running. This is an period of 12 months from the month of subscription to the end of the 12th month thereafter. This cycle repeats itself every year.

For example, if someone subscribes in October, his or her qualification period runs from October to September the next year (both inclusive).

Membership levels
EuroBonus offers five levels in its program:
Qualifying segments can be earned on all flights flown by
  • SAS, with the exception of SAS flights with numbers ranging 3000 - 3999 and 6000 - 9999. More information can be found here
  • Widerøe, with the exception of all flights within Norway that are carried out on PSO agreements. An overview of eligible routes can be found here.

For point earnings, please see below.

Point earnings
EuroBonus offers 2 kinds of points:
  • Basic points
    These are points that count towards membership levels.
  • Points for use (sometimes referred to as Extra points) These are the points that can be used for award travel and as a currency for buying products.

The validity of points varies and is based on the type of point and the membership level.
  • Basic points are valid during one qualification period.
  • Points for use (sometimes referred to as Extra points) are valid for 5 years for all memeber levels except Diamond and Pandion: those levels have no point validity. After losing Pandion or Diamond level benefits the counter for validity is reset to 5 years.

Basic points can be earned on all flights operated by
  • SAS. All flights, with the exception of flights with number 3000 - 3999 and 6000 - 9999
  • Widerøe. All flights, with the exception of PSO routes. An overview of eligible routes can be found here
  • Atlantic Airways. Please note that no points are earned on flight numbers RC001-399 and RC1000-9999.
  • StarAlliance partners. Point earnings is possible on all StarAlliance partners. Please note that not all booking classes may be eligible on all carriers. A detailed overview of earnings per airline can be found here.*

* Please note that only 'points for use' can be earned on AirBaltic and Ethiad Airways and only on selected routes.

Booking class
Critical for the determination of how many points will be earned is the booking class in which a flight is booked. A booking class is represented by a single character and can vary per flight segment in your booking.

A regular SAS booking via the SAS website doesn't explicitly state the booking class in the reservation, although it is possible to see in which class the booking will be done:

Step 1:
Select a suitable flight or routing and the available fares will show up. For flights fully operated by SK the booking site will show the points earned on the lower right side for each fare (1). Note that for Eurobonus Status members, the bonus % earned on flights is included in these calculations.



Step 2:
Click the (i) icon on the top of the fare (2). A popup will show up showing the fare rules. The letter is the booking class (3). In the case of more than one flight, the booking class for each flight is displayed in chronological order.



To check the booking classes later on, review the Electronic Itinerary SAS sent via mail:



Or check the booking classes directly under my bookings on the SAS website:




Star Alliance Benefits (for elites in other *A programs flying on SK)

Star Alliance Silver Benefits
You'll get nothing and like it?

Star Alliance Gold Benefits
Priority check-in: Yes
Fast-track security pass: Yes (for everyone on same itinerary; excludes SK-operated fast-track security)
Extra baggage allowance: Yes (HBO fares might be excluded)
Preferred seats: Yes
Lounge access: Yes (for traveler and one guest; SAS-operated or Star Alliance-affiliated lounges only)
Priority baggage handling: Yes
Priority standby: Yes
Priority boarding: Yes (for everyone on the same itinerary)


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SAS & EuroBonus Introduction / Frequently Asked Questions

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Old Nov 14, 2017, 7:09 am
  #136  
 
Join Date: Mar 2014
Programs: *G
Posts: 461
Originally Posted by pseudoswede
It's strange. On the outbound, where UA is the originating carrier, it says I get two bags for free. On the inbound, where SK is the originating carrier, it says I only get one bag.

As for preferred seats, as I noted in the other thread, I can only find that EBP and EBD get them for free. Anyone know where it says *G can also get preferred seats for free?
Well, when it comes to IT and rules, nothing makes sense coming from SK...

It might be written that *G does not recieve those benefits, but in reality they do. For luggage it sounds like you're on a ticket with 2 carriers, so there's no way around it, you'll get +1 piece for *G. The star alliance website says :
Some airlines do not offer this benefit on individual flights but only on connecting Star Alliance flights. Within Europe on "Light" fares offered by Lufthansa, Austrian & SWISS and "Check&Go" fares offered by Brussels Airlines, the extra baggage allowance is not offered.
In reality, I believe it's only on hand baggage only fares that these carriers (also NZ, maybe TP?) do not give you an extra bag. If you buy a ticket with 1 pc of luggage, they will allow you two.
SK and UA they allow you one as *G even if you buy a ticket with 0 included. At least for now.
studentCPH is offline  
Old Nov 20, 2017, 11:02 am
  #137  
 
Join Date: Oct 2009
Programs: SAS Diamond (*G), Marriott Titanium, Hilton Gold
Posts: 424
What are some of the unadvertised benefits of EuroBonus Gold?
I found out there is a separate gold site (with some events that can be paid by points), a 24h customer service line and a separate email address.

What else have you found?
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Old Nov 20, 2017, 2:59 pm
  #138  
 
Join Date: Dec 2016
Location: WAW
Programs: A3(*G), Marriott Platinum, Hilton Diamond, IHG Diamond Ambassador
Posts: 2,534
As someone who is looking at ways to re-qualify for *G status during 2018, are there any good reasons why I should try going the SK route rather than picking the low-hanging fruit of Aegean?

Note that my bases are WAW-BHX/MAN so I'm actually a lot more likely to take SK flights than A3. The same applies for long haul too (SK's route map is more interesting for me). I can stretch to 1-2 long distance trips in C/Y+ but mostly my travel is short intra-EU flights in Y (around 30 segments a year).

The only other thing I can think of is that A3 has an annoying constraint on award routing (1 stopover).

My plan B is to do 3 RTs (e.g. ZRH-SIN) in a mixture of Y, Y+ and C - and retain Kris Flyer Gold status on SQ.
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Old Nov 20, 2017, 3:11 pm
  #139  
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Join Date: Jul 2011
Location: Tokyo
Programs: JAL Metal Card (OWE), SAS Eurobonus Gold (*G), Marriott Titanium (LTP), Tokyu Hotels Platinum
Posts: 21,156
Originally Posted by yurtripper
As someone who is looking at ways to re-qualify for *G status during 2018, are there any good reasons why I should try going the SK route rather than picking the low-hanging fruit of Aegean?

Note that my bases are WAW-BHX/MAN so I'm actually a lot more likely to take SK flights than A3. The same applies for long haul too (SK's route map is more interesting for me). I can stretch to 1-2 long distance trips in C/Y+ but mostly my travel is short intra-EU flights in Y (around 30 segments a year).

The only other thing I can think of is that A3 has an annoying constraint on award routing (1 stopover).

My plan B is to do 3 RTs (e.g. ZRH-SIN) in a mixture of Y, Y+ and C - and retain Kris Flyer Gold status on SQ.
In most cases, I think that the SK fruit is lower hanging than A3 by now. There is no requirement for flights on SK metal, it is only 45K points on SK. Some earning classes are better in A3, so it will depend a bit on your options of booking classes and routes.

The benefits are not great, but redeeming on SK means no YQ, and with the new fixes fee YQ calculation for partner flights, redemptions have become more attractive. SK redemptions are as far as I know also very restricted on stop overs.
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Old Nov 20, 2017, 4:23 pm
  #140  
 
Join Date: Dec 2016
Location: WAW
Programs: A3(*G), Marriott Platinum, Hilton Diamond, IHG Diamond Ambassador
Posts: 2,534
Originally Posted by CPH-Flyer
In most cases, I think that the SK fruit is lower hanging than A3 by now. There is no requirement for flights on SK metal, it is only 45K points on SK. Some earning classes are better in A3, so it will depend a bit on your options of booking classes and routes.

The benefits are not great, but redeeming on SK means no YQ, and with the new fixes fee YQ calculation for partner flights, redemptions have become more attractive. SK redemptions are as far as I know also very restricted on stop overs.
Thanks, perhaps there's something to be said for having the status on an airline you might actually be flying on occasionally!

I notice that on Kris Flyer's accrual table, SAS Plus actually earns 125%, which is more than their own Y+ (110) and as much as their J (125). So even if I start flying SAS I could leave open the option of crediting to SQ (50K for gold but flights on their metal get a 25% bonus for elites).
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Old Nov 20, 2017, 6:01 pm
  #141  
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Join Date: Jul 2011
Location: Tokyo
Programs: JAL Metal Card (OWE), SAS Eurobonus Gold (*G), Marriott Titanium (LTP), Tokyu Hotels Platinum
Posts: 21,156
Originally Posted by yurtripper
Thanks, perhaps there's something to be said for having the status on an airline you might actually be flying on occasionally!

I notice that on Kris Flyer's accrual table, SAS Plus actually earns 125%, which is more than their own Y+ (110) and as much as their J (125). So even if I start flying SAS I could leave open the option of crediting to SQ (50K for gold but flights on their metal get a 25% bonus for elites).
The benefit of Krisflyer is that it allows you to redeem for SQ J and F, which with a few exceptions other programs don't really do.

There is a benefit to have status with the airline you use the most, typically mileage bonus for elites and the occasional upgrade.

What is SQ's earning on economy class flights? It is 125 in J and 150 in F, I would expect most economy to be 70 or less for the setup to make sense. Or not to be too easy to reach 50K for gold.
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Old Nov 20, 2017, 6:42 pm
  #142  
 
Join Date: Nov 2011
Posts: 38
Is it me or is it FlySAS.com?

Sorry for the interruption. I'm trying to check some flights on FlySAS.com and eventually book. On the home page, regardless of what I put into the "From" field (LHR, JFK) the only city that fills the field is Stockholm. In other words, I can only search for flights originating from Stockholm. I've tried two phones, one tablet, one Mac and one windows pc (and multiple browsers). Same result.

Anyone else have this problem? Maybe I have to go and take some remedial computer class?
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Old Nov 20, 2017, 7:31 pm
  #143  
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Join Date: Jul 2011
Location: Tokyo
Programs: JAL Metal Card (OWE), SAS Eurobonus Gold (*G), Marriott Titanium (LTP), Tokyu Hotels Platinum
Posts: 21,156
Originally Posted by DrRumack
Sorry for the interruption. I'm trying to check some flights on FlySAS.com and eventually book. On the home page, regardless of what I put into the "From" field (LHR, JFK) the only city that fills the field is Stockholm. In other words, I can only search for flights originating from Stockholm. I've tried two phones, one tablet, one Mac and one windows pc (and multiple browsers). Same result.

Anyone else have this problem? Maybe I have to go and take some remedial computer class?
I just went to www.flysas.com and I just closed the country selection. I could get auto complete for almost any airport code I tried. Except your JFK example basically, as SK probably doesn't offer any routings out of JFK. So it does not seem to be a universal website issue.

Have you selected a county? I can try to replicate that.
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Old Nov 20, 2017, 11:01 pm
  #144  
 
Join Date: Jun 2015
Programs: AY+, SK EB
Posts: 2,958
Originally Posted by yurtripper
Thanks, perhaps there's something to be said for having the status on an airline you might actually be flying on occasionally!

I notice that on Kris Flyer's accrual table, SAS Plus actually earns 125%, which is more than their own Y+ (110) and as much as their J (125). So even if I start flying SAS I could leave open the option of crediting to SQ (50K for gold but flights on their metal get a 25% bonus for elites).
And if you catch a business promo fare on SQ it earns whopping 200% on EB. Two travels in the front to SIN and you should be roughly *G on EB.
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Old Nov 21, 2017, 4:47 am
  #145  
 
Join Date: Dec 2016
Location: WAW
Programs: A3(*G), Marriott Platinum, Hilton Diamond, IHG Diamond Ambassador
Posts: 2,534
Originally Posted by CPH-Flyer
The benefit of Krisflyer is that it allows you to redeem for SQ J and F, which with a few exceptions other programs don't really do.

There is a benefit to have status with the airline you use the most, typically mileage bonus for elites and the occasional upgrade.

What is SQ's earning on economy class flights? It is 125 in J and 150 in F, I would expect most economy to be 70 or less for the setup to make sense. Or not to be too easy to reach 50K for gold.
That's exactly the reason why I'm still considering the (harder) path of keeping SQ*G. The one place I really want J is for trips to East Asia and being able to redeem on SQ would be great. I prefer SIN to BKK as a jump off point to other Asian destinations. Also it gives me that aspirational F flight to dream about!

For SQ, the Y earnings rates are 10(K,V) / 50 (N,Q) / 100 (B, E, H, L, M, W, Y). Obviously I avoid the discounted ones but there's plenty of options to get a full mileage Eco ticket at a reasonable price (550EUR for ZRH-SIN RT in W). This is different to LH and its minions, where the bulk of the Eco fares earn next to nothing (and the full fare B,Y can be crazily expensive). Sometimes the Y+ fares aren't that much more than the Y fares that give 100%.

So the main thing about SQ is that - apart from the discounted Eco fares - there isn't a huge gap between Y, Y+ and J in terms of mileage accrual. That means using J for boosting mileage isn't as cost effective as in other schemes. Fortunately, Y in SQ is miles better than most other airlines - it's one of the handful where I can contemplate a 12+hour trip in Y without wanting to shoot myself.
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Old Nov 21, 2017, 12:13 pm
  #146  
 
Join Date: Nov 2011
Posts: 38
Originally Posted by CPH-Flyer
I just went to www.flysas.com and I just closed the country selection. I could get auto complete for almost any airport code I tried. Except your JFK example basically, as SK probably doesn't offer any routings out of JFK. So it does not seem to be a universal website issue.

Have you selected a county? I can try to replicate that.
Thanks for your help. I reset cookies and selected USA. Same problem. I reset cookies and closed the country selection. Same problem. Here's a screen cap:

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Old Nov 26, 2017, 1:52 pm
  #147  
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Programs: AS 75K, DL Silver, UA Platinum, Hilton Gold, Hyatt Discoverist, Marriott Platinum + LT Gold
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Questions from a soon-to-be first time SAS flyer:

In my new position, I will be traveling between the Nordic region and the NY area at least once a year; potentially more, but for now, I would forecast 1-2 R/Ts per year.

Where should I credit these flights to? For context, in an upcoming reservation, nonstop flights have been booked into U and W classes (respectively, outbound and inbound), and in consultation with wheretocredit for these booking classes, SK EB would net me 3,000 points/miles each way, while *A partners of A3, AI, AV, CM, MS, BR, SQ would provide me with 100% of miles flown (slightly higher in terms of FF miles).

Until I know for sure I would be on SK more, is my intuition correct to credit to a partner? I am leaning toward SQ.
Repooc17 is offline  
Old Nov 26, 2017, 2:43 pm
  #148  
 
Join Date: Mar 2014
Programs: *G
Posts: 461
Originally Posted by Repooc17
Questions from a soon-to-be first time SAS flyer:

In my new position, I will be traveling between the Nordic region and the NY area at least once a year; potentially more, but for now, I would forecast 1-2 R/Ts per year.

Where should I credit these flights to? For context, in an upcoming reservation, nonstop flights have been booked into U and W classes (respectively, outbound and inbound), and in consultation with wheretocredit for these booking classes, SK EB would net me 3,000 points/miles each way, while *A partners of A3, AI, AV, CM, MS, BR, SQ would provide me with 100% of miles flown (slightly higher in terms of FF miles).

Until I know for sure I would be on SK more, is my intuition correct to credit to a partner? I am leaning toward SQ.
If that is all the flying you will be doing, you are at the risk of ending up with a bunch of orphaned miles.
Your profile says you're gold with united, if so it might be worth to top up there and not have to hassle switching program after using the lounge?

According to gcmap.com CPH-EWR is 3868 miles ARN a bit longer, OSL a bit shorter, so even 2 round trips is >16.000 miles which won't get you far in any program.
If you have another way of topping up SQ miles to get a useful award it might be alright, but otherwise you should probably look into how you could redeem such a small amount of miles, in a useful way for you.
studentCPH is offline  
Old Nov 26, 2017, 5:02 pm
  #149  
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Join Date: Aug 2017
Programs: AS 75K, DL Silver, UA Platinum, Hilton Gold, Hyatt Discoverist, Marriott Platinum + LT Gold
Posts: 10,501
Originally Posted by studentCPH
If that is all the flying you will be doing, you are at the risk of ending up with a bunch of orphaned miles.
Your profile says you're gold with united, if so it might be worth to top up there and not have to hassle switching program after using the lounge?

According to gcmap.com CPH-EWR is 3868 miles ARN a bit longer, OSL a bit shorter, so even 2 round trips is >16.000 miles which won't get you far in any program.
If you have another way of topping up SQ miles to get a useful award it might be alright, but otherwise you should probably look into how you could redeem such a small amount of miles, in a useful way for you.
Thanks for the advice! A bit of context:

United is my primary airline simply because of its routing at my home airport. United's FF program is revenue-based, so any non-016 (UA-issued) tickets does not help with my annual elite status spend, nor with lifetime miles earnings. In my new work position, I am required to purchase the cheapest ticket and the most direct route, which is where SK comes into play; while there are other non-stop flights for cheaper - e.g. Norwegian, they only seem to offer it in one direction.

SQ: I have SQ miles. I have arrived at SQ as a good crediting program due to the following:

1) Most of their award space in premium cabins can only be redeemed on its own portal
2) Non-airline transfer partners plenty - e.g. Chase, AMEX, Citi, SPG, meaning I can transfer my points to SQ at very favorable rates
3) Really enjoy flying with SQ

Side note, my profile is not totally up-to-date I will achieve UA Platinum before the end of the year. I have also attained MVP with AS. Next year, my travel pattern picks up even further with even more international travels, so unless tickets cost same or less with United, likely I will expand my FF programs.
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Old Dec 5, 2017, 8:09 am
  #150  
 
Join Date: Mar 2017
Location: Stockholm
Programs: EB Gold
Posts: 27
I recently got my AMEX Eurobonus Elite Card. Does anyone know how long it takes until you get the 20.000 Statuspoints?
entraider is offline  


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