CPH-Flyer

Airlines do not guarantee the seat or airplane type, they do reserve their right to change that. If you read the text for the upgrade bidding, they don't mentioned that they will upgrade you to the new cabin, just added comfort and services of business class and you for that.

As someone mentioned up thread, if you write a note to them, simple, factual, and short to express your disappointment you might get some Eurobonus points. If you go in with a lawyer and all of the bells and whistles of the competition commission SK will just block completely and you will get nothing. Except lawyers bills potentially

I don't disagree that it is a bummer when it happens, and if you read this thread people go through hoops and hurdles to avoid this plane. However you will also see no compensation is forthcoming.

Tango Alpha

Interesting. And a bit strange.

There has been no official word at all of cabin layout, route considerations etc. So August is early. At least it might be, that the bird will not be used for normal longhaul for weeks/months until some familiarization has happened.

highupinthesky

I have probably been staying in +100 different hotel rooms on +50 different hotels. About 5 hotels has been my second home for a couple of years each. So far, I've never been in a room where the pictures on their website was taken from. Those pictures are often taken in different rooms, and then they pick the best picture from each room

That's what I've been trying to tell you all the time. There are no difference in the 2 case. In both cases, you can complain and you should, but you are not entitled to any compensation. If you get any compensation it will be down to courtesy not because you are entitled to anything.
I also wrote from the beginning, that I do think you should complain to SAS. You can't get anything less than no and you might get some EB points out of courtesy. But to go to a lawyer will just be a massive waist of time and money.

highupinthesky

As you can see in another tread, the first A350 for SK is currently being assembled, so I'm pretty sure the cabin layout has been finalized. We will probably see a media campaign once the dust from the last strike has settled.
Regarding routes. It's been announced years ago that the A350's are going to replace the A340's. I strongly doubt we will see an announcement that SK will keep the A340's as they did with the A330's. Even the November arrival is to close for that.

Tango Alpha

Sure. Then SAS VP Eivind Roald confirmed the selection in 2017. But no information at all has been published.

But that doesn't necessarily mean that the 350’s will fly (all) the 340 routes – eg doing ORD, PEK, HKG or even SFO. Seems that the A330E can do that from CPH. The bigger aircraft might serve EWR even if it is close.

We will see soon, I guess.

highupinthesky

There are only a few routes which currently can only be served by the A340's. The rest of the routes are served based on their demand for seats and cargo. The A350's wont change that, so if there is a demand for more seats or cargo on the EWR routes we will for sure see the A350's on rotations there.

I doubt we will see any big route changes until the A321LR starts arriving in 2021.

Tango Alpha

Nor do I. But A321LR will arrive H1 2020.

JR67

Exactly! I remember when getting a RKP rotation meant winning the lottery. Now it is losing the lottery. But it is still way better than economy / PE. Oh how spoiled we are.

FlyingMoose

Any new rumours yet about future routes? Are the A350s complementing the current fleet and are we going to see new and hopefully useful destinations or are they simply going to rotate out the older A330/A340s?

highupinthesky

The message so far is the A350's will replace the A340's, and I strongly doubt we will see SK keeping the A340's like they did with the A330's. The route changes will probably come together with the A321LH's.

chmielko

A promised update on my case described earlier in this thread, in particular to all of fellow travellers who did not fancy my chances.
SAS confirmed my perspective, they have acknowledged my reasoning described above and have today refunded me the full cost of the upgrade (approx. SEK 6000k) to my bank account.

Cheers!

highupinthesky

For multiple reasons I have a hard time believing you. But if it's true it's definitely a new policy at SK and I just want to congratulate you for sticking with your position.

chmielko

You don't need to and thank you for the congratulations. I personally have got no reasons whatsoever to misinform any users here in the forum, especially given their to-date support in this and any other threads.

SkOrdBgo

I have twice received full upgrade miles refund (35k) when in the same situation.

highupinthesky

There is a big difference between miles refund and money refund. Often when you complain about being stuck on the old lady SK will award you some EB points out of courtesy as compensation. I've never heard before that they refund money or hand out vouchers for future flights.