LN-RKP ferried from Chile to Toulouse [merged non-retrofitted A340 thread]
#46
Join Date: Feb 2003
Location: Denmark, SK*G ( EBD), BA (silver), FB (Silver)
Posts: 489
Seems they use LN-RKP all the time now -takes part of normal rotation and not on any single LH route: http://flightaware.com/live/flight/LNRKP
I have high hopes for my upcoming NRT trip
I have high hopes for my upcoming NRT trip
#48
Join Date: Aug 2007
Location: CPH
Programs: EBG, M&M SEN, FB Gold
Posts: 507
#49
Join Date: Jan 2009
Location: Copenhagen, Denmark
Programs: SK Eurobonus Diamond (Lifetime Star Gold), Marriott Titanium (Lifetime Platinum)
Posts: 467
Just stepped of the plane - and unfortunately I was in SAS plus.
Standard economy seats with a little extra leg room. And food/drink according to plus catering. And the kicker - They haven't installed the IFE yet this we were informed about 5 min before boarding.
I feel a letter to SK customer care coming up.
Svantevit
Standard economy seats with a little extra leg room. And food/drink according to plus catering. And the kicker - They haven't installed the IFE yet this we were informed about 5 min before boarding.
I feel a letter to SK customer care coming up.
Svantevit
#50
FlyerTalk Evangelist
Join Date: Jul 2011
Location: Tokyo
Programs: JAL Metal Card (OWE), SAS Eurobonus Gold (*G), Marriott Titanium (LTP), Tokyu Hotels Platinum
Posts: 20,878
Just stepped of the plane - and unfortunately I was in SAS plus.
Standard economy seats with a little extra leg room. And food/drink according to plus catering. And the kicker - They haven't installed the IFE yet this we were informed about 5 min before boarding.
I feel a letter to SK customer care coming up.
Svantevit
Standard economy seats with a little extra leg room. And food/drink according to plus catering. And the kicker - They haven't installed the IFE yet this we were informed about 5 min before boarding.
I feel a letter to SK customer care coming up.
Svantevit
#51
Join Date: Sep 2012
Location: AGH
Posts: 5,950
Just stepped of the plane - and unfortunately I was in SAS plus.
Standard economy seats with a little extra leg room. And food/drink according to plus catering. And the kicker - They haven't installed the IFE yet this we were informed about 5 min before boarding.
I feel a letter to SK customer care coming up.
Svantevit
Standard economy seats with a little extra leg room. And food/drink according to plus catering. And the kicker - They haven't installed the IFE yet this we were informed about 5 min before boarding.
I feel a letter to SK customer care coming up.
Svantevit
#52
Join Date: Sep 2010
Location: CPH
Programs: SK-EBD
Posts: 1,273
Just stepped of the plane - and unfortunately I was in SAS plus.
Standard economy seats with a little extra leg room. And food/drink according to plus catering. And the kicker - They haven't installed the IFE yet this we were informed about 5 min before boarding.
I feel a letter to SK customer care coming up.
Svantevit
Standard economy seats with a little extra leg room. And food/drink according to plus catering. And the kicker - They haven't installed the IFE yet this we were informed about 5 min before boarding.
I feel a letter to SK customer care coming up.
Svantevit
"We cant change the width of the seats, but we can as far as possible try to place our customers, so there is a vacant seat at their side. We believe that customers should have an understanding of, as there is not such a large difference in the product in terms of what we offer on the other long-haul planes," says head of press Trine Kromann-Mikkelsen from SAS Denmark to CHECK-IN.dk.
#53
Join Date: Jan 2009
Location: Copenhagen, Denmark
Programs: SK Eurobonus Diamond (Lifetime Star Gold), Marriott Titanium (Lifetime Platinum)
Posts: 467
Yoy should write, of course. It believe it is a big difference. But, officially, SAS don't think so:
"We cant change the width of the seats, but we can as far as possible try to place our customers, so there is a vacant seat at their side. We believe that customers should have an understanding of, as there is not such a large difference in the product in terms of what we offer on the other long-haul planes," says head of press Trine Kromann-Mikkelsen from SAS Denmark to CHECK-IN.dk.
"We cant change the width of the seats, but we can as far as possible try to place our customers, so there is a vacant seat at their side. We believe that customers should have an understanding of, as there is not such a large difference in the product in terms of what we offer on the other long-haul planes," says head of press Trine Kromann-Mikkelsen from SAS Denmark to CHECK-IN.dk.
And free seat next to you ? The plane was fully loaded in Plus with every seat taken. They even upgraded the guy next to me from Go to Plus just to ensure that I did not have a vacent seat next to me.
Svantevit.
#55
Join Date: Nov 2013
Location: HEL
Programs: AY, SK, TK
Posts: 7,581
OTC, someone would not care that much about the seat, but is very picky on food, the width of a smile of an attendant, acknowledging his/her majesty, etc.
#56
Join Date: Nov 2013
Location: MSP
Programs: HHonors Diamond, Marriott Gold
Posts: 106
Anyone have any experience with talking to SAS about this? I did an optiontown upgrade 3 months before the flight and just learned about this 1.5 weeks before the flight. It makes no sense to do the Plus upgrade now...
#57
Join Date: Jan 2009
Location: Copenhagen, Denmark
Programs: SK Eurobonus Diamond (Lifetime Star Gold), Marriott Titanium (Lifetime Platinum)
Posts: 467
Just stepped of the plane - and unfortunately I was in SAS plus.
Standard economy seats with a little extra leg room. And food/drink according to plus catering. And the kicker - They haven't installed the IFE yet this we were informed about 5 min before boarding.
I feel a letter to SK customer care coming up.
Svantevit
Standard economy seats with a little extra leg room. And food/drink according to plus catering. And the kicker - They haven't installed the IFE yet this we were informed about 5 min before boarding.
I feel a letter to SK customer care coming up.
Svantevit
The first reply came after about 1.5 weeks. They basicly told me that SAS Plus was considered a combined product and therefore no compensation . The missing IFE was compensated with 5.000 points.
I then wrote them a new letter (somewhat stronger worded) and told them that if they felt that an economy seat, economy food and economy drinks was considered as an enhanced product worth the considerable price difference, then a) they were not trustworthy and b) I would reconsider my commitment to SK.
Two days letter I got an reply saying that they had just changed their stand on this and that I would get 15.000 points in compensation and their appologies ^. Points credited at the same time.
I consider this case close for my part.
Svantevit
#59
Join Date: Sep 2014
Location: CPH
Programs: SK Diamond, DL Gold
Posts: 16
LN-RKP precautionary landing at KEF, 10 Aug
I was on LN-RKP on the CPH-ORD run a few weeks ago, when we had to make a precautionary landing in Keflavik. The pilot said a temperature sensor in one of the landing gear wells was reading very high and increasing.
We dropped from cruise altitude to about 7K pretty quickly, then he deployed the gear. We flew with the gear out, 7000 feet, groundspeed on the display reading 350 mph (so with a headwind, probably around 350 kt), for about 30 min before landing at Keflavik. They had the rescue helicopter in the air at KEF when we landed, and a greeting party of fire trucks.
Spent overnight at a hotel in Reykjavik after a long delay on the runway and in the terminal. Four hours of sleep and we were back in the air on LN-RKP in the morning - apparently it was a failed sensor, which they replaced overnight.
Anyone else on that flight, or had similar experiences?
We dropped from cruise altitude to about 7K pretty quickly, then he deployed the gear. We flew with the gear out, 7000 feet, groundspeed on the display reading 350 mph (so with a headwind, probably around 350 kt), for about 30 min before landing at Keflavik. They had the rescue helicopter in the air at KEF when we landed, and a greeting party of fire trucks.
Spent overnight at a hotel in Reykjavik after a long delay on the runway and in the terminal. Four hours of sleep and we were back in the air on LN-RKP in the morning - apparently it was a failed sensor, which they replaced overnight.
Anyone else on that flight, or had similar experiences?
#60
Join Date: Nov 2009
Location: CPH
Programs: EB, M&M, FB, Matmid, HH, Bonvoy
Posts: 73
yes, I was on the CPH-KEF-ORD plane as well... Quite a detour. I ended up at the Grand in Reykjavik, but I decided to grab a cab to get there, since the buses organized by SAS were filling up very slowly...
I was not to happy for the delays at the airport back then, but now I have to admit that with no SAS personnel there, to find hotel and transportation for 250+ people on a Sunday evening is not very easy, and to the best of my knowledge we didn't strand anyone in Reykjavik!
And yes, business class is good, but apparently the crew hates that there are two small galleys, compared to the normal SAS config. And of course no windows in the bathrooms!
I was not to happy for the delays at the airport back then, but now I have to admit that with no SAS personnel there, to find hotel and transportation for 250+ people on a Sunday evening is not very easy, and to the best of my knowledge we didn't strand anyone in Reykjavik!
And yes, business class is good, but apparently the crew hates that there are two small galleys, compared to the normal SAS config. And of course no windows in the bathrooms!