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-   -   Earned EB points for a flight I was not on (https://www.flyertalk.com/forum/sas-eurobonus/1442494-earned-eb-points-flight-i-not.html)

Adde Feb 26, 2013 6:17 am

Earned EB points for a flight I was not on
 
Last week I got EB points credited to my accoount for a flight I did not take. This has never happened to me before. I am curious to know if this has happened to you guys as well or if this was something very exceptional.

The detailed circumstances were the following:
I had tickets for flights with LH on the route GVA-MUC-CPH. The flight GVA-MUC was cancelled and I was rebooked on the SK direct flight GVA-CPH. On my EB account I received basic points for both the SK flight GVA-CPH that I did take and the LH flight GVA-MUC that was actually cancelled!

I didn't complain. ;)

pswe Feb 26, 2013 6:44 am

Several years back I got miles for a flight I did not fly. (Domestic Sweden) Did not have any flights that day and have never flown the route at all I got credited for.

Amexpat Feb 26, 2013 11:52 am


Originally Posted by Adde (Post 20318967)
Last week I got EB points credited to my accoount for a flight I did not take. This has never happened to me before. I am curious to know if this has happened to you guys as well or if this was something very exceptional.

I've double dipped when I'd had a flight cancelled with AY and was rerouted with LH. But I think that's because there were two different alliances involved.

livious Feb 26, 2013 12:28 pm

I have had this happen several times before, on this exact route as well. Most often I have had to manual retroclaim with an accompanying note reminding them I should get the miles credited for the flights that I paid for. I usually then credit the miles for the rebooking to another program.

I believe that I even once managed to get all flights credited to the same FFP, but would need to check that.


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